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Name the two ways that an individual can act out ✔✔A. physical B. verbal Why are you attending this training session? ✔✔Care, Welfare, Safety, and Security of all CPI Verbal Escalation Continuum, What are the 5 steps? ✔✔1. Questioning 2. Refusal 3. Release 4. Intimidation 5. Tension Reduction Reasons for using the CPI Supportive Stance ✔✔1 Safety 2. Honors personal space 3. Conveys non-threatening or non-challenging position
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Name the two ways that an individual can act out ✔✔A. physical B. verbal Why are you attending this training session? ✔✔Care, Welfare, Safety, and Security of all CPI Verbal Escalation Continuum, What are the 5 steps? ✔✔1. Questioning
Anxiety ✔✔Definition:A noticeable increase or change in behavior, pacing, wringing hands. Defensive ✔✔Definition: The beginning stage of loss of rational thought, belligerent behavior, challenging authority. Acting Out Person ✔✔Definition:The stage were total loss of control often , results in a physical acting out episode. Directive ✔✔Definition: A firm approach to setting limits. Therapeutic Rapport ✔✔Definition: Lines of communication and trust are opened. Supportive ✔✔Definition: A non-judgmental, empathic, approach to alleviate anxiety. Tension Reduction ✔✔Rational thought is regained, after a acting out period. Crisis Development Model ✔✔Anxiety, Supportive Defensive, Directive Acting-Out person, Nonviolent Physical Crisis Intervention Tension Reduction, Therapeutic Rapport
The CPI Coping Model ✔✔CONTROL ORIENT PATTERNS INVESTIGATE NEGOTIATE GIVE