






Study with the several resources on Docsity
Earn points by helping other students or get them with a premium plan
Prepare for your exams
Study with the several resources on Docsity
Earn points to download
Earn points by helping other students or get them with a premium plan
Community
Ask the community for help and clear up your study doubts
Discover the best universities in your country according to Docsity users
Free resources
Download our free guides on studying techniques, anxiety management strategies, and thesis advice from Docsity tutors
A comprehensive set of test questions and answers related to nissan connect services, a suite of connectivity features offered by nissan. It covers various aspects of the service, including its features, benefits, and how to access and use it. Valuable for anyone interested in learning about nissan connect services, particularly those who are considering purchasing a nissan vehicle.
Typology: Exams
1 / 11
This page cannot be seen from the preview
Don't miss anything!
Nissan Connect is powered by - Correct Ans: ✅ Sirius XM
What is Nissan Connect - Correct Ans: ✅ An amalgamation of services to keep the Nissan owner connected to navigation, security, and entertainment.
Nissan connect allows - Correct Ans: ✅ Customers to stay connected to navigation, smart watch, and Google Assistant,
NissanConnect can be accessed by - Correct Ans: ✅ Download NissanConnect Services
How else can customers access NissanConnect Services - Correct
Ans: ✅ MyNissan Owner Portal
Smart watch
Amazon Alexa
Remote status voew - Correct Ans: ✅ Allows remote start
Remote view of tire pressure
Door locks
fuel level
To find out what features each new Nissan vehicle is equipped with
customers can go to which we site - Correct Ans: ✅ www.nissanusa.com/connect/packages-specs
Logging into NissanConnect Services App or MyNISSAN Owner Portal
offers - Correct Ans: ✅ * remote door lock and unlock
remote engine start and stop (on vehicles with factory installed Remote Engine Start system)
remote horns and lights (15 second duration)
Emergency Assistance - Correct Ans: ✅ * In an accident involving airbag deployment the function can call a live Response Specialist who can call 911
SOS button connects to a live Response Specialist available 24/
Roadside assistance (touch the headset icon on Nissan Connect Display and at the voice activated menu state: Roadside Assistance.)
What is the security feature of Nissan Connect? - Correct Ans: ✅ The stolen vehicle locater can track the car and help law enforcement recover the stolen car
If the Nissan vehicle alarm goes off the owner - Correct Ans: ✅ Is notified of the event via their preferred contact method
If the six month dealer demo mode has expired the green light below
the SOS button is - Correct Ans: ✅ Unlit
If there is no active link to Nissan Connect Services the signal
connection icon will be - Correct Ans: ✅ Unlit
Service advisors can check to see if NissanConnect Services six month
dealer demo has expired - Correct Ans: ✅ False
Time on the dealer demo starts running - Correct Ans: ✅ * at purchase
When is it best to enroll the customer in Nissan Connect Services? -
Correct Ans: ✅ At delivery because the six month clock starts to run
NCAR 2.0 customer enrollment via tablet - Correct Ans: ✅ Create a MyNissan owner portal account and enroll in NissanConnect Services with the tablet
Create a password
Accept or decline terms and conditions
Activation takes five minutes
Download the NissanConnect services app from app store or Google play store
A suite of connectivity services like Bluetooth hands free phone,
Bluetooth streaming audio, SIRIUS XM satellite radio - Correct Ans:
✅ NissanConnect
Hands free text messaging assistant - Correct Ans: ✅ Converts text to voice so drivers can focus on the road (users can create boilerplate replies)
Hands free text messaging is compatible with - Correct Ans: ✅ Android and blackberry phones
NissanConnect with navigation system also receive - Correct Ans: ✅ Navtraffic or SiriusXM Traffic
Nav Weather
SiriusXM travel link
Poi's by Google
Google send to car
NissanConnect uses the smartphone data plan - Correct Ans: ✅ True
Nissan connect services is powered by - Correct Ans: ✅ SiriusXM
Devices that can connect to NissanConnect services - Correct Ans:
✅ Smartphone, smart watch, tablet, Amazon Alexa, Google Assistant
screen (lower right hand corner) and speak the words "Roadside Assistance"
What are some convenience features of NissanConnect - Correct
Ans: ✅ * Set a speed limit and receive notice of violation
curfew alert of day and time the car is driven in violation of curfew
live cob irrelevant to answer questions about the car or schedule a service appointment
Can lease customers use Nissan connect - Correct Ans: ✅ Yes
Nissan Connect services must be established at what step in the sales
process - Correct Ans: ✅ Delivery (or the customer loses trial subscription time)
How would a customer enroll in NissanConnect Services - Correct
Ans: ✅ NCAR 2.
Where can a customer connect to NissanConnect Services at home -
Correct Ans: ✅ MYNissanOwnerPortal
Does the NissanConnect Services require a credit card or recurring
charges - Correct Ans: ✅ No
Nissan customers can access a vehicle health report, notice of recalls,
and set service appointments in Nissan connect services via - Correct
Ans: ✅ Cell phone
What is the advantage of remote start via NissanConnect services -
Correct Ans: ✅ Key fob range is about 200 feet max, and the cell phone range is greater
Amazon Alexa can control your Nissan via - Correct Ans: ✅ NissanConnect services (ICE)
NissanConnect EV
What can Google Assistant do - Correct Ans: ✅ Remote engine start and stop
Remote lock and unlock
Panic button (sound the horn and flash lights)
LEAF owners can check - Correct Ans: ✅ Battery status
Charging status
Remote climate control
Starting this year, LEAF owners can remote start/stop, lock/unlock,
set cabin temperature, flash lights, etc. - Correct Ans: ✅ 2018
requires several additional steps and has been shown to reduce satisfaction
Customers who received help enrolling at the Dealership scored their sales 26 points higher on the KPI survey scores
To ensure they can take full advantage of their entire complimentary trial
What does the NissanConnect® Services Curfew Alert do? - Correct
Ans: ✅ Alerts owners if their vehicle is driven outside the scheduled periods of time
Allows owners to establish and monitor the time and day when their vehicle is driven
What does Nissan Concierge provide? - Correct Ans: ✅ Live, 24- hour access to a professionally trained concierge team
How can you help enroll customers in NissanConnect® Services? -
Correct Ans: ✅ NCAR 2.
MyNISSAN Owner Portal
How can you tell if the NissanConnect® Services Dealer Demo mode
is active and ready to use? - Correct Ans: ✅ The green light below the SOS button will be on
Does NissanConnect® Services powered by SiriusXM® require
smartphone connectivity? - Correct Ans: ✅ No, functions can also be initiated through the MyNISSAN Owner Portal, smartwatch, or devices enabled with Amazon Alexa™ or the Google® Assistant