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A set of practice questions and answers for the nha ccma 3.0 baseline exam. It covers various topics relevant to the certified medical assistant (cma) profession, including patient care, medical terminology, infection control, and administrative procedures. The questions are designed to assess knowledge and understanding of essential concepts and skills required for successful performance as a cma.
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Which of the following spatial considerations should the MA make when checking in a patient? ✔ 4-12 feet Which class of fire extinguisher should be used on flammable liquids? ✔ Class B A MA is working with a pt who has a cognitive impairment that causes them to display short-term memory loss. In which of the following ways should the MA adapt to this barrier? ✔ Provide easy to read handouts A MA is examining a patient who has a third-degree burn on their hands. Which of the following is a first aid procedure the MA can perform? ✔ Separate the patient's burned fingers Which of the following is a component of medical terminology used to ensure the ease of pronunciation? ✔ Combining vowel A pt informs a MA that they get headaches when they read from a computer monitor. The MA should enter this information into which location when using the SOAP approach to organizing medical records? ✔ Subjective Which of the following assessments of a patient's pulse is demonstrated by an extremely strong and full feeling? ✔ Bounding pulse Which of the following aseptic techniques can be achieved using dry heat, moist heat, ultraviolet light, gas, chemicals or ionizing radiation? ✔ Sterilization Which of the following coaching recommendations should a MA provide when educating a patient and their family on reducing the spread of infection? ✔ Routinely wash hands before and after meals Which of the following pulmonary function tests involves measuring the oxygen saturation of a patient's blood by placing a probe on their finger? ✔ Pulse oximetry
If a MA experiences exposure to an infectious disease via human bite, which step should you take first? ✔ Immediately flush the exposed area A MA drops instrument on the floor while setting up sterile tray. They pick up instrument and place it back on sterile field. Pt calls back later saying the area is infected. This is an example of ✔ Neglicence Which section of the clinical medical record include a collection of the patient's subjective data obtained by a MA during the clinical intake process? ✔ Health history Which condition involves an overload of iron in the body? ✔ Hemochromatosis When performing venipuncture, which is the correct order of draw? ✔ Green, lavender, gray A MA is billing a patient's third-party payer for today's OV. Which document does this require? ✔ An 837P/CMS-1500 claim form A MA is speaking with a pt about their social history and the assistant notices the pt fidgeting and appears anxious. Which of the following nonverbal communication styles is the patient exhibiting? ✔ Passive communication A MA calls a patient from the waiting area to obtain a specimen. Which action should the MA do first? ✔ Identify the patient Which is a positive nonverbal behaviour? ✔ Leaning towards the other person Which of the following means the absence of infection or infectious material? ✔ Asepsis A MA is sorting mail and is not sure where a particular piece of mail should go. Which of the following steps should the MA take? ✔ Ask the office manager or provider how to distribute the item
In addition to receiving a paper copy of their prescription, a patient has requested that the prescription be called in to their pharmacy. After calling the pharmacy, which of the following actions should the medical assistant take to complete this request? ✔ Provide the patient with a copy of the prescription with "Copy only" written on it. A medical assistant receives a denial of payment for a patient's cholecystectomy. The reason stated is "preauthorization required." If the provider deems this procedure emergent, which of the following actions should the assistant take? ✔ Submit an appeal for the denied claim. A medical assistant works at a practice that is part of an Accountable Care Organization (ACO). This designation means the practice's health care team will focus on improving care for patients who have which of the following types of medical coverage? ✔ Medicare Which of the following can prevent a patient from comprehending an informed consent? ✔ Language barrier Which of the following is defined by 9 calories per gram? ✔ The number of calories from fat A 24-year-old patient has a BMI of 30.5 based on their height and weight. Which of the following describes their BMI weight status category? ✔ Obese Class 1 According to the Controlled Substances Act, which of the following is true regarding the storage of controlled substances in the office? ✔ Controlled medications should be stored in a locked cabinet. A medical assistant is preparing to perform a capillary collection from a patient who has poor circulation in their hands. Which of the following techniques should the assistant use to increase circulation at the collection site? ✔ Warm the pt's hand Which of the following tasks should a medical assistant have a patient complete prior to gowning for a physical examination to ensure that the patient is more comfortable and to make the examination easier for the provider? ✔ Have the pt empty their bladder Which of the following dictates the operations of physician office clinical laboratories? ✔ Centers for Medicare and Medicaid Services (CMS) A medical assistant is preparing a patient for a flexible sigmoidoscopy examination. In which of the following positions should the assistant place the patient?
✔ Left lateral position Which of the following supplies are required for proper handwashing technique? ✔ Paper towels Prior to running an EKG tracing. which of the following is the final step a medical assistant should take to ensure the tracing will be clear with a horizontal baseline? ✔ Double-check the electrodes attachment Which of the following letter formats uses indented paragraphs? ✔ A semi-block letter Which of the following elements is a component of the standard precautions use of personal protective equipment (PPE)? ✔ Masks Which of the following fasting blood sugar laboratory results should the medical assistant recognize as abnormal? ✔ 101 mg/dL for a nondiabetic Which of the following cardiac procedures is within a medical assistant's scope of practice and does not require a licensed technician or provider to assist with or perform the procedure? ✔ A Holter monitor application A medical assistant in an outpatient facility is preparing a patient for a venipuncture. Which of the following actions should the assistant take to confirm the patient's identity? ✔ Ask the patient to state and spell their full name and provide their date of birth. A medical assistant is weighing a patient that is 72 kg. Which of the following values is the patient's weight converted to pounds? ✔ 158. Which of the following methods aids in gathering additional details from the patient regarding their chief complaint? ✔ Asking open-ended questions A medical assistant is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the patient for information, support, and links to community services? ✔ American Red Cross Overwhelming experiences often cause which of the following conditions? ✔ Posttraumatic stress disorder (PTSD)
✔ Dyspnea Which of the following actions is within the scope of practice for a medical assistant? ✔ Providing first aid procedures A medical assistant administers an injection and the patient faints. Which of the following actions should the assistant take? ✔ Place the patient in a supine position. A medical assistant is preparing the exam room for a patient's general physical examination. Which of the following instruments should be available to the provider for the examination? ✔ Otoscope Which of the following should the medical assistant verify with the patient prior to the patient receiving a prescription for their acute ear infection? ✔ Medication allergies