Download NCAR Examination: Latest Version - Questions and Answers and more Exams Engineering in PDF only on Docsity!
NEXT GEN NCAR Examination Latest
Version.
What additional details are available for a CPO vehicle on an inventory card? - Correct Ans: ✅ CARFAX Vehicle History Report™
Mileage
Vehicle inspection
After you select "Yes, Confirm Delivery" during the NCAR process, what is true? - Correct Ans: ✅ The Sales Consultant cannot modify or access the record
How can you use the NCAR tool to help increase customer satisfaction? - Correct Ans: ✅ (SELECT ALL)
Displaying competitive comparison information
Accessing vehicle inventory in real time
Playing informational and how-to videos
Personalizing the features customers want to see at Delivery
Where on the NCAR dashboard is the Sales Tools drop-down menu located? - Correct Ans: ✅ Upper right
Which three components make up the Delivery step of the NCAR process? - Correct Ans: ✅ Feature Presentation
Key Resources and Guides
Schedule First Service Appointment
The objective of NCAR's Training Mode is to _____________. - Correct Ans: ✅ Encourage exploring the tool without saving information
What is the first NCAR prompt after selecting a customer? - Correct Ans: ✅ Select a vehicle
What vehicle materials can you choose to send directly to customers through the NCAR tool? - Correct Ans: ✅ (SELECT ALL)
Competitive Comparison
CPO Benefits
Digital brochure
