NBHWC 4.1 PROFESSIONAL CONDUCT EXAM | QUESTIONS AND ANSWERS
Professional Conduct Overview
Correct Answer: Health and wellness coaches commit to the same level of professionalism as
all health care providers. This includes ongoing development of skills, staying up-to-date
with relevant research, and following recertification procedures established by NBHWC. In
addition, coaches aim to "walk the talk" and model healthy behavior skills, particularly
prioritizing self-care.
Professional Conduct Competencies
Correct Answer: 1) Engage in continuing education and stay up to date on current research.
2) Engage in self-care - physical and emotional health.
3) Engage in self-awareness practices, including emotional and self-regulation.
Walking the Talk
Correct Answer: Derived from the expression to ___________, meaning to demonstrate
through one's actions; ____________ means that one's actions match one's words (i.e., a
manager who walks the talk serves as a role model for the ethical values he or she talks
about). "My Life is my message" - "Be the change we want to see in the world"
Healing
Correct Answer: an emergent process of the whole system bringing together aspects of one's
self and the body - mind -emotion - spirit - environment at deeper levels of inner knowing,
leading toward integration and balance, with each aspect having equal importance an value.
________ involves those physical, mental, social, and spiritual processes of recovery, repair,
renewal, and transformation that increase wholeness and often (though not invariably) order
and coherence (Hess et al., 2013, p.50).
________ is a person's lifelong journey of seeking harmony and balance in one's own life.
Self-assessment
Correct Answer: a centered, dynamic, and ongoing informal caring process where one uses
her/his inherent wisdom to identify personal patters, concerns, and opportunities (Hess at al.,
2013 p. 4) _________________ may occur through the use of standardized wellness tools or
in collaboration with a healthcare professional who provides additional date to the client, who
then engages in _______________.
