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- Activities of daily living (ADLs) are:
A. Social and recreational activities B. Activities that support workers performs to prevent injuries C. Physical exercise that people perform daily to keep themselves fit D. Self-care activities that people perform daily to remain independent and to function in society: D
- Which of the following is a way in which support workers assist nurses or other health care team members?
A. Assist the client's needs B. Order range-of-motion exercises C. Witness legal signatures on permission forms D. Report changes in the client's behavior or health: D
- Resident is a term used to describe a person who is receiving care at:
A. Home B. A long-term care facility C. An outpatient clinic D. A hospital: B
- The main focus of the health care team is to:
A. See as many clients as possible B. Provide quality care for the client C. Complete assigned task as quickly as possible D. Find a cure for the client's illness or condition: B
- Support workers are:
A. Unregulated care providers B. Licensed health care workers C. Members of a professional college D. Members of a regulatory body: A
- Scope of practice means:
A. The task that are assigned by your supervisor B. The task that a client ask you to perform C. The effort you put into performing a task or procedure D. The legal limits of your role: D
- Professionalism is:
A. A term used to describe workplace settings B. An approach to work that demonstrates respect for others, commitment, competence, and appropriate behavior C. A commitment made by regulated professionals D. Another term for confidentiality: B
- Which of the following is true?
A. You can use a client's phone to make personal calls B. Friends can visit you at work C. You must follow your employer's dress code policy D. Sharing your personal problems with a client shows compassion: C
- In a long-term care facility, the client's information should be share among:
A. Health care team members involve in the client's care B. Health care team members and friends who visit the client C. Family and friends of the client D. All staff members at the facility: A
- Compassion means:
A. Keeping one's feelings to oneself B. Approaching your work with enthusiasm C. Taking pity on those who are less fortunate D. Caring about another's misfortune and suffering: D
- The acronym DIPPS stands for:
A. Disability, independence, preferences, policies, sympathy B. Dignity, independence, preferences, privacy, safety C. Discretion, individuality, pity, privacy, support D. Disability, individuality, pity, privacy, scope of practice: B
- Which is false? When solving problems, you should:
A. Consider your scope of practice B. Consider the principles of compassionate care C. Discuss the problem with the client D. Not involve the client to prevent causing more problems: D
- Canada's health care system is:
A. Diagnose and treat disease B. Enable clients to remain in their own homes C. Provide accommodations for people with disabilities D. Provide accommodation for acutely ill people who do not want to go into the hospital: B
- Home care services provided by the support worker might include:
A. Vacuuming and dusting B. Respiratory therapy C. Assisting the client with physiotherapy D. Assisting the client with banking: A
- Which statement about Canadian home care programs is correct?
A. All home care is free to Canadians. B. Provincial government funding is shifting to home care. C. Hospital care is cheaper and better alternative for most people D. All provinces and territories govern their programs in a similar manner: B
- In Canada's provinces and territories, support services are governed by:
A. Regional health boards B. The Federal government C. Private or not-for-profit agencies D. The Provincial and territorial government: D
- The trend in the Canadian health care system is to:
A. Increase public spending on hospitals B. Decrease spending on community-based services C. Focus on providing more community-based services D. Promote facility based services over home care: C
- Home care is an example of:
A. A community-based service B. A facility-based service C. A community day program D. Palliative care: A
- Which work setting provides acute care?
A. Home care B. Long-term care facilities
C. Assisted-living facilities D. Hospitals: D
- Which work setting may provide subacute care?
A. Retirement homes B. Long-term care facilities C. Group homes D. Hospices: B
- What type of service aims to provide a temporary break to family care- givers?
A. Acute care services B. Palliative Services C. Respite services D. Outpatient services: C
- Which of the following is an example of residential facility?
A. Hospital B. Methadone clinic C. Private residence D. Assisted-living facility: D
- Residents in retirement facilities generally include:
A. People with mental impairment B. Young adults with physical or other disabilities C. Frail older adults with multiple health problems D. Older adults with limited care needs: D
- Residents in long-term care facilities generally require:
A. 24 - hour nursing care and support services B. Supervision and limited support services C. Acute care D. Housekeeping services, but not meal services: A
- In which setting is maintaining a homelike atmosphere especially impor- tant?
A. Hospital B. Doctor's office
- A social support system is:
A. A group of people who volunteer in the community B. A system of social welfare C. An informal network of people who help each other or others D. Another term for a health care team: C
- An acute illness:
A. Appears suddenly and last for a short time B. Is a slow, progressive illness C. Results in disability D. Is another term for influenza: A
- Which of the following is true of persistent illness?
A. People usually recover B. The symptoms often appears quickly C. Most of us have a persistent illness D. It is a slow, progressive illness: D
- Which of the following is a true statement?
A. People respond to illness and disability in much the same way B. People's responses to illness and disability vary C. Almost all people with illnesses and disabilities are depressed D. Most people with illnesses and disabilities are in denial: B
- The term discrimination means :
A. Denial B. An artificial opening between the colon and the abdominal wall C. The unfair treatment of people on the basis of their physical characteristics, health history, or group membership D. A refusal to admit the truth: C
- During an exchange of information, a message is sent:
A. From a sender to a receiver B. From a receiver to a sender C. From a sender to a sender D. Without feedback: A
- Which is true?
A. Verbal communication does not involve the spoken word B. Verbal communication is the truest reflection of a person's feelings C. Messages can sent by facial expressions, gestures, posture, body move- ments, appearance and eye contact D. All people like to be touched: C
- To communicate with your client, Mr. Lam, You should:
A. Use words and phrases B. Listen to concerns and report them to the supervisor, who can answer his questions C. Give your opinion when he is sharing fears and concerns D. Ask closed questions when you need specific information: B
- When talking with Mr. Long, Which of the following might indicate that you are listening?
A. You continue making the bed with your back to him B. You have direct eye contact with him C. You cross your arm and look away D. You roll your eyes at what he has said: B
- You and Mrs. Jones are talking about her surgery. Which of the following is a closed question?
A. "Do you feel better now?" B. "Tell me what your plans are for home" C. " What will you do when your fully recover?" D. "How long will you be off work?": A
- Your client tells you she is not happy that she has to use a walker. Which of the following response show empathy?
A. You tell her about a time you had to use crutches. B. You suggest methods that might help her use her walker more efficiently. C. You quickly tried to change the subject to something more happier. D. You listen to her and acknowledge her feelings: D
- Focusing is a useful communication tool when:
A. A person is rambling B. You want to make sure you understand the message C. You want the person to share thoughts and feelings D. You need information: A
A. Teams are often interdisciplinary B. Family conferences do not include the client C. Team members usually work in different locations D. Team members have few opportunities to meet: A
- In a community setting, who usually accesses, monitors, and evaluates a client's needs and coordinates the services of the health care team?
A. The family physician B. The case manager C. The occupational therapist D. The social worker: B
- Delegation means:
A. Giving someone responsibility for providing care B. Authorizing an unregulated care provider to perform a task C. Transferring responsibility to another worker D. Giving the support worker the power to enforce an act: B
- Which factor affects delegation decisions made by a nurse?
A. Is the client's condition stable? B. Does legislation restrict who can perform this task? C. What tasks are included in the support worker's job description? D. All of the above: D
- If a nurse delegates a task to you, which of the following is true?
A. The nurse is completely responsible for your actions; you are not respon- sible. B. The nurse has overall responsibility for your actions; you are also respon- sible. C. You are completely responsible for your actions; the nurse is not responsi- ble. D. Neither you nor the nurse is responsible: B
- A procedure can be delegated to you:
A. By any regulated health care provider B. By a physician C. By the client D. By a nurse only: D
- A nurse delegates a task to you that you are not comfortable doing. Which of the following is a true statement?
A. You must perform the task B. You can refuse to perform the task C. You cannot ask for further training on how to perform the task D. You cannot ask the nurse to stay while you perform the task: B
- You are assisting Mr. Chiang with personal care in his home. Mrs. Chiang ask you to change her husband's dressing. Nurses have delegated dressing changes to you for other clients. What should you do?
A. Tell Mrs. Chiang that you are not allowed to perform the procedure without the authorization of your supervisor. Call your supervisor. B. Tell Mrs. Chiang that you can change the dressing if her husband (Your Client) asks you to do it. C. Tell Mrs. Chiang that you can change the dressing if she stays in the room during the procedure. D. Tell Mrs. Chiang she has to obtain permission from your supervisor: A
- Stress is:
A. The way you cope with and adjust to everyday living B. The emotional, behavioral, or physical response to an event or situation C. A mental or emotional disorder D. A thought or an idea: B
- A stressor is :
A. An even or situation that causes stress B. A coping strategy C. A defence mechanism D. A reaction to stress: A
- Which of the following influences a person's reaction to a stressor?
A. Past experiences with the same stressor B. A person's gender C. The person's temperament or personality D. All of the above: D
- Which of the following can be a physical sign of stress?
A. Fatigue
C. Avoiding the person with whom you have a conflict D. Confronting the person with your supervisor for support: A
- Ethics apply only to life and death situations.
A. True B. False: B
- Code of ethics provide rules and answers to ethical:
