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Question Bank Principles of Management, Summaries of MS Microsoft Excel skills

A question bank for the Principles of Management course in the B.Com (General) degree programme at the University of Madras. It includes learning objectives, unit contents, and detailed questions related to the topics of management, planning, organizing, staffing, authority and responsibility, and direction, coordination, and control. The document also provides information on the prerequisites for the course and the syllabus for the first year, first semester.

Typology: Summaries

2023/2024

Available from 12/24/2023

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QUESTION BANK
PRINCIPLES OF
MANAGEMENT
B. Com (GENERAL) DEPARTMENT OF COMMERCE (SHIFT I)
Mr. S. SAMUEL THANGARAJ
M.Com., M.Phil., M.B.A., B.Ed., MA (Pub.Adm)., M A (Eco.)., M.Sc (Psy.)., SET., (Ph.D)
Assistant Professor
Department of Commerce
St. Thomas College of Arts and Science, Koyambedu, Chennai -107.
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QUESTION BANK

PRINCIPLES OF

MANAGEMENT

B. Com (GENERAL) DEPARTMENT OF COMMERCE (SHIFT – I)

Mr. S. SAMUEL THANGARAJ M.Com., M.Phil., M.B.A., B.Ed., MA (Pub.Adm)., M A (Eco.)., M.Sc (Psy.)., SET., (Ph.D) Assistant Professor Department of Commerce St. Thomas College of Arts and Science, Koyambedu, Chennai - 107.

UNIVERSITY OF MADRAS

B.COM. (GENERAL) DEGREE PROGRAMME

SYLLABUS WITH EFFECT FROM 2023 - 2024 FIRST YEAR – SEMESTER – I CORE–II: PRINCIPLES OF MANAGEMENT (Common to BCom-AF, BM, CA, MM, ISM, Co-op. & CS) Subject Code L T P S Credits Inst. Hours Marks CIA External Total 146C1B (^5 5 5 25 75 ) Learning Objectives LO1 To understand the basic management concepts and functions LO2 To know the various techniques of planning and decision making LO3 To familiarize with the concepts of organisation structure LO4 To gain knowledge about the various components of staffing LO5 To enable the students in understanding the control techniques of management Prerequisites: Should have studied Commerce in XII Std Unit Contents No. of Hours I Introduction to Management Meaning- Definitions – Nature and Scope - Levels of Management – Importance - Management Vs. Administration – Management: Science or Art

  • Evolution of Management Thoughts – F. W. Taylor, Henry Fayol, Peter F. Drucker, Elton Mayo - Functions of Management - Trends and Challenges of Management. Managers – Qualification – Duties & Responsibilities.

II

Planning Planning – Meaning – Definitions – Nature – Scope and Functions – Importance and Elements of Planning – Types – Planning Process - Tools and Techniques of Planning – Management by Objective (MBO). Decision Making: Meaning – Characteristics – Types - Steps in Decision Making – Forecasting.

III

Organizing Meaning - Definitions - Nature and Scope – Characteristics – Importance – Types - Formal and Informal Organization – Organization Chart – Organization Structure: Meaning and Types - Departmentalization– Authority and Responsibility – Centralization and Decentralization – Span of Management.

IV

Staffing Introduction - Concept of Staffing- Staffing Process – Recruitment – Sources of Recruitment – Modern Recruitment Methods - Selection Procedure – Test- Interview– Training: Need - Types– Promotion – Management Games – Performance Appraisal - Meaning and Methods – 360 degree Performance Appraisal – Work from Home - Managing Work from Home [WFH].

UNIVERSITY OF MADRAS

B.COM. (GENERAL) DEGREE PROGRAMME

SYLLABUS WITH EFFECT FROM 2023- 2024 Web Resources 1 http://www.universityofcalicut.info/sy1/management 2 https://www.managementstudyguide.com/manpower-planning.htm 3 https://www.businessmanagementideas.com/notes/management- notes/coordination/coordination/ MAPPING WITH PROGRAMME OUTCOMES AND PROGRAMME SPECIFIC OUTCOMES PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8 PSO1 PSO2 PSO CO1^3 2 2 3 3 2 2 2 3 2 CO2 3 2 3 3 2 2 2 2 3 2 2 CO3^3 2 2 3 2 2 2 1 3 2 CO4^3 2 2 3 2 2 2 2 3 2 CO5 3 2 3 3 2 2 2 1 3 2 2 TOTAL^15 10 12 15 11 10 10 8 15 10 AVERAGE 3 2 2.4 3 2.2 2 2 1.6 3 2 2. 3 – Strong, 2- Medium, 1- Low

Question Bank

Principles of Management (CPW2A)

UNIT - 1 INTRODUCTION

  1. What is Management? 2. Define Management.
  2. Write any two characteristics of Management.
  3. Write any two points in favor for management as a science.
  4. Write any two points in favor for management as an art.
  5. What is Time study?
  6. What is motion study?
  7. What is authority?
  8. What is responsibility?
  9. What is centralization?
  10. What is decentralization?
  11. What is scalar chain? 13. What are management levels?
  12. What are essential skills needs for the manager? 15. Expand: PODSCORB
  13. What is social responsibility?
  14. What is Ethics?
  15. Who is the father of management?
  16. What is Division of Labour?
  17. What is Unity of Command? **DETAIL QUESTION
  18. Explain the function of management.
  19. Explain the contributions of F.W. Taylor towards scientific management.
  20. Discuss Fayol’s fourteen principles of management. 4.** Discuss the role of manager. 5. Describe the importance of management.

Question Bank

Principles of Management (CPW2A)

UNIT - II PLANNING

  1. What is planning?
  2. State any two importance of planning
  3. List out any four features of planning.
  4. What are the main objectives of planning?
  5. Define – mission.
  6. Define objectives.
  7. What is meant by strategies? **8. Define policies.
  8. What is procedure?**
  9. Name any two important procedures in organization.
  10. Define budgets.
  11. What is objective? 13. What is MBO?
  12. Mention the features of MBO. 15. Expand: MBO and MBE.
  13. What are the major kinds of strategies and policies?
  14. What is planning premises?
  15. Define decision-making process.
  16. What are the techniques useful while evaluating alternatives? **DETAIL QUESTION
  17. Define planning? Explain the various steps involved in planning. 2.** What are the advantages and limitations of planning? **3. Explain the different kinds of policies.
  18. Describe the various kinds of decisions. 5.** Discuss various forecasting techniques normally adopted.

6. In detail explain the importance of planning in the present Indian business environment. 7. Explain the various types of Planning. 8. Explain the concept of Man Power Planning. 9. Explain in detail the steps in the Decision–making process. 10. “Planning is looking ahead and control is looking back”-comment. 11. Briefly discuss about the various tools used for developing organizational strategies. 12. Define MBO. Describe the benefits and weakness of MBO and ways to overcome them. 13. Distinguish between programmed & non programmed decisions and discuss the modern approaches to Decision making under uncertainty. 14. Explain the various types of Strategies. 15. Explain the principles of planning. 16. With the help of block diagram, explain the process of Management by Objectives (MBO)

Question Bank

Principles of Management (CPW2A)

UNIT – III ORGANISATION

1. Define organizing. 2. Mention any four characteristics of an organization. 3. State the advantages of organization. 4. List out the steps involved in organization process. 5. Explain the term “span of management”. 1.

5. State the bases of Departmentation and give example. 6. Bring out the factors affecting centralization and Decentralization. 7. What are the merits and demerits of centralization and Decentralisation? 8. Enumerate in detail about the selection process which is widely followed in selecting IT professionals. 9. Highlight the different types of interviews that can be used in the selection process. 10. What do you mean by departmentation? Discuss in detail about the different strategies adopted in departmentation. 11. Discuss the various Sources of Recruitment. 12. Define matrix organization. Why matrix organization is used? Discuss the problems with matrix management and guidelines for making matrix management effective. 13. Discuss the factors which are responsible for the emergence of informal organization. 14. What are the steps involved in the process of delegation? 15. Discuss the principles of delegation. 16. Explain the concept of Centralization and Decentralization. 17. Explain the importance of performance appraisal. 18. Explain the various methods of performance appraisal. 19. Explain the various types of communication with its relative merits and demerits. 20. Explain the Maslow’s need hierarchy theory. 21. What are the barriers to effective communication? 22. Discuss on the components of organizational culture? 23. What is organizational Structure? Explain the importance of Organizational Structure. 24. Who are the successful women leaders in India? 25. Explain the various challenges of women in workplace.

Question Bank

Principles of Management (CPW2A)

UNIT – IV AUTHORITY AND RESPONSIBILITY

**1. What is Authority?

  1. Define Responsibility.
  2. What is delegation? 4.** State the importance of Centralization. 5. List out the basic needs in a hierarchy. 6. What is job enrichment? 7. Who is leader? 8. Define leadership. 9. What is communication? 10. State the advantages of democratic leadership. 11. What are the barriers involved in effective communication? 12. What is decentralization? 13. Mention the important of leadership. 14. Name the various leadership styles. **15. What is Laissez-faire?
  3. What is an Interview?
  4. What is training? DETAIL QUESTIONS
  5. Explain the various types of leadership with examples
  6. Explain the barriers in communication. 3.** Explain Maslow’s theory of motivation. 4. Difference between authority and responsibility. 5. Explain the importance of training. 6. Discuss the methods of training. 7. What are the various advantages and disadvantages of training? 8. Define communication and Explain the process of communication

9. Discuss the importance of Coordination.

  1. Enumerate the steps involved in the effective Coordination. 11. Explain the different types of Coordination.
  2. What tools and techniques do you suggest to improve productivity in Indian Organizations?
  3. Explain the importance of controlling.
  4. Describe the various steps involved in the Control Process.
  5. Write a note on the different types of control.