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MPDS ONLINE PRACTICE EXAM 2025 | ALL
QUESTIONS AND CORRECT ANSWERS |
NEWEST EXAM | GRADED A+ | VERIFIED
ANSWERS
At Case Entry, when would you use Agonal Breathing Tool --------- CORRECT ANSWER-----------------Protocol 12 and 9 - also when it is uncertain (2nd party) or unknown (3rd party) When do you go straight to a PAI? ---------CORRECT ANSWER--------------- --Cardiac Arrest What is the difference between chest pain and cardiac arrest? --------- CORRECT ANSWER-----------------Chest - crushing/ripping, pain in arms, neck and jaw heart blockage Cardiac - heart stops altogether What is the first question asked at Case Entry? ---------CORRECT ANSWER-----------------What is the exact address of the emergency? When is it okay to omit a question ---------CORRECT ANSWER----------------
- When the answer is obvious and has already been answered What are the protocol principals for dispatching ---------CORRECT ANSWER-----------------scene safety, system response, patient care, information to responders
Where do we find a definition of a serious haemmorrhage? --------- CORRECT ANSWER-----------------Trauma/bleeding/ Where is ineffective breathing coded? ---------CORRECT ANSWER----------- ------Case Entry What are the four parts of a response code? ---------CORRECT ANSWER-- ---------------Chief complaint, determinant level, determinant description and suffix Which protocols have an echo level? ---------CORRECT ANSWER------------ -----2 (Allergies); 6 (breathing); 9 (cardiac); 11 (choking); 15 (electrocution/lightning); 31 (unconscious/fitting) Where would you find PDIs? ---------CORRECT ANSWER----------------- Questions at CE; Within protocols, Case exit instructions What are the four age groups for CPR ---------CORRECT ANSWER----------- ------neo-natal care; less than 1; 1-7; 8-adult What gives an R3 responses? ---------CORRECT ANSWER----------------- Hospital to hospital Psychiatric Person Ill (protocol 33)
If an address does not appear in Geo Locate after using the search function, what is the sequence of steps? ---------CORRECT ANSWER-------- ---------Bloc range, soundex, no match List some of the conditions that would lead to ventilations first CPR --------- CORRECT ANSWER-----------------Allergic reaction, asthma, drowning, hanging, lightning strikes, OD/poisoning, severe Trauma, strangulation, toxic inhalation Give an example of ineffective breathing ---------CORRECT ANSWER-------- ---------Barely breathing, can't breathe, fighting for air, gasping for air, just a little bit, making funny noises, not breathing, turning blue or purple How is a job verified? ---------CORRECT ANSWER-----------------After sending it to queue Why would you notify instead of saving a note ---------CORRECT ANSWER-----------------When it relates to scene safety or an urgent message Post-Dispatch Instructions (PDIs) are: ---------CORRECT ANSWER----------- ------Basic-level instructions given to the caller by the EMD immediately after initiating dispatch. These are core specific treatments, warnings or advice Dispatch Life Support (DLS) ---------CORRECT ANSWER----------------- Providing care and Links to appropriate PAI or exit instructions.
Axioms ---------CORRECT ANSWER-----------------Important features that are the basis of many decision-making processes prior to dispatching Agonal Breathing ---------CORRECT ANSWER-----------------Ineffective, deteriorating breathing pattern that lingers after the heart has stopped. irregular, gasping breaths that precedes death. 6 Roles of EMD ---------CORRECT ANSWER-----------------Life Support Instruction provider Field Communications Logistics Coordinator Life Impactor Triage Telephone Interrogator Four Call Processing Objectives ---------CORRECT ANSWER-----------------
- Safety
- System Response
- Patient Care
- Information for responders Words in Capital letters ---------CORRECT ANSWER-----------------A definition is available for the word 5 Primary components of MPDS ---------CORRECT ANSWER-----------------
- Case Entry Protocol
- Chief Complaint Protocol
Repetitive Persistance ---------CORRECT ANSWER-----------------Explaining an action and reason What is Hysteria Threshold? ---------CORRECT ANSWER-----------------The point at which a caller loses control Strategies for Caller Management ---------CORRECT ANSWER----------------
- be mentally prepared, accept all calls, remain objective, answer all calls promptly, assure callers, explain what is happening, use callers name, remain confidentiality, active listening, provide alternatives, appropriate language Strategies for dealing with an elderly caller ---------CORRECT ANSWER----- ------------More processing time, shorter sentences, lower voice, verify often Strategies for dealing with mental illness ---------CORRECT ANSWER-------- ---------Concern and respect, assume they're reporting a real emergency Strategies for dealing with foreign language ---------CORRECT ANSWER--- --------------Do they know enough English? Foreign language interpretive support, initial response. How would you provide emotional support? ---------CORRECT ANSWER---- -------------Hysteria Threshold, assurance, active listening, being empathetic, relief action (where they are overcome), watch for a re-freak
What is repetitive resistance? ---------CORRECT ANSWER----------------- Repeating an instruction over an over What are some strategies to minimise gaps? ---------CORRECT ANSWER-- ---------------Compliance to protocol, telling caller what you're doing and how, focus on callers message, acknowledging callers emotion, use calming techniques Four essential elements of negligence ---------CORRECT ANSWER----------- ------Duty, breach of duty, injury & damage, causation. What are the danger zones in call-taking? ---------CORRECT ANSWER------ -----------Failure to verify, failure to follow protocols, delayed response, confidentiality, attitude problems, misinterpretation What are the main objectives of Quality Improvement? ---------CORRECT ANSWER-----------------Continuous process designed to improve human performance through measurement, feedback and education What information is gathered at Case Entry? ---------CORRECT ANSWER-- ---------------town or suburb, exact address, phone number, caller party chief complaint, number of patients, age, Status of Consciousness, status of breathing What situations give an echo response? ---------CORRECT ANSWER-------- ---------Obviously not breathing AND unconscious; hanging, strangulation &
What does wording blue in colour mean? ---------CORRECT ANSWER------- ----------Instructions just for you. Not to be read aloud. When is it okay to leave a question? ---------CORRECT ANSWER------------- ----When it has already been offered, when the answer is obvious What does it mean to reconfigure ---------CORRECT ANSWER----------------- When you need to change a response to something else to get a new determinant. Before an ambulance arrives what could happen to a patient? --------- CORRECT ANSWER-----------------They get worse, they get better or they stay the same. When do we assess if a patient is breathing? ---------CORRECT ANSWER-- ---------------At case entry - Same with unconscious. What is the timeframe for a stroke? ---------CORRECT ANSWER-------------- ---T= 1hr Define agonal breathing ---------CORRECT ANSWER-----------------each breath greater than 8 seconds. It is abnormal breathing - deteriorating. What protocol do you find ashma diagnostic? ---------CORRECT ANSWER- ----------------Chest pain / breathing difficulties
What is the difference between overdose and poisoning? ---------CORRECT ANSWER-----------------Overdose is intentional when you are greater than 8 years old. Poisoning is accidental Why would you shunt from a suicide attempt? ---------CORRECT ANSWER- ----------------Overdose or poisoning Why are certain instructions written in red? ---------CORRECT ANSWER---- -------------Relate to scene safety Explain a re-freak event ---------CORRECT ANSWER-----------------After a situation has been resolved (patient attended to), the relative can relive the emotion of the event. Name some of the Time Life priority protocols ---------CORRECT ANSWER- ----------------2 (allergies); 6 (breathing); 9 (cardiac); 11 (choking); 14 (Drowning/near); 24 (Pregnancy/Miscarriage); 31 (Unconscious/Fitting) What are the guidelines when choosing PDI? ---------CORRECT ANSWER- ----------------Appropriate/relevant and Possible How do we minimise gaps? ---------CORRECT ANSWER-----------------Tell them what you're doing, stay compliant to the protocol
How do we determine which protocol to use for a trauma? --------- CORRECT ANSWER-----------------scene safety, mechanism of injury, priority symptoms Which protocols have the most shunts? ---------CORRECT ANSWER--------- --------falls (3) and sick person (2) What is an avulsed tooth? ---------CORRECT ANSWER-----------------come out. put in milk Explain one reason for not giving aspirin ---------CORRECT ANSWER-------- ---------Active stroke; not alert, under 16; allergy to aspirin; bleeding in stools Symptoms of a stroke ---------CORRECT ANSWER-----------------Paralysis, localized weakness, headache, numbness, slurred speech, inability to speak (aphasia), memory loss, dizziness, blindness to one eye, confusion, loss of consciousness, double vision,. If a person rings for pain in shoulder/neck, which protocol do you go to? ---- -----CORRECT ANSWER-----------------10 (chest pain) What is the difference between the domestic and specialised water rescue? ---------CORRECT ANSWER-----------------Domestic (pool etc Specialised (river, ocean, dam)
What are some signs or words offered to identify ineffective breathing? ----- ----CORRECT ANSWER-----------------Barely breathing, can't breathe, fighting for air, gasping for air, just a little, making funny noises, not breathing, turning blue or purple When would you use a protocol 33? ---------CORRECT ANSWER------------- ----Assessed by doc/RN, community based setting, Going to Hospital ED What is priority response in Protocol F9? ---------CORRECT ANSWER------- ----------Whatever is the highest between system and docs recommendations Define the 3 Acuity ---------CORRECT ANSWER-----------------Acuity 1 - within 30 min 2A Acuity 2 - within 60 2B Acuity 3 - greater than 60 R URGENT- Emergency response - 1C Difference between 1B or 1C ---------CORRECT ANSWER-----------------1B - highest clinical level available 1C - any vehicle in the vicinity All command list in A4 ---------CORRECT ANSWER-----------------PHELP
Which protocol for breathing difficulty after an assult ---------CORRECT ANSWER-----------------Assault Abdominal pain radiating into the chest? ---------CORRECT ANSWER-------- ---------10 chest pain Back pain after having a fall ---------CORRECT ANSWER-----------------Fall 17 Fractured leg after being in a fall? ---------CORRECT ANSWER----------------
- 29 - traffic / transportation incident Nausea, vomiting and a fever ---------CORRECT ANSWER----------------- 26 sick person What is the significance of the mandatory fields? ---------CORRECT ANSWER-----------------Essential for incident to progress to Pending incidents queue What are the two mandatory fields in F9 booking? ---------CORRECT ANSWER-----------------Patient name and address
After a patient stops fitting, what does MPDS require the caller to do? ------- --CORRECT ANSWER-----------------Launch Agonal Breathing Defector Tool If the call to queue time field is 12:30, what time will a pre-scheduled case appear in the pending incidents? ---------CORRECT ANSWER----------------- 90 min prior so 11:00am What steps need to be taken to upgrade an R3 within 1 hr to urgent? --------
- CORRECT ANSWER-----------------Priority changed to 1C or 1B Info field: URG Update comments n notes to why it's now urgent What is the guiding principle for deciding which PDIs are read to a caller? -- -------CORRECT ANSWER-----------------Possible and relevant Give two reasons for staying on the line with a caller? ---------CORRECT ANSWER-----------------Will they deteriorate- child caller, mental health What is the rule fir protocol choice fir trauma incidents? ---------CORRECT ANSWER-----------------Scene safety - mechanism if injury How do you reconfigure a case in PROQA? ---------CORRECT ANSWER--- --------------Back at case entry and then add notes with a verify
caller - any call that requires an interpreter- Patient with advanced care plan, any calls from medical advice line What number will HD give you if they call 000 back ---------CORRECT ANSWER-----------------Master incident number What are the four Nature/Problems we can select from 0 Secondary Triage ---------CORRECT ANSWER-----------------Emergency Immediate incomplete Time sensitive (within the hour) What is the breakdown of an R3 for Time 1 , Time 2 and Time 3? --------- CORRECT ANSWER-----------------Time 1: requested pick up time Time 2: call to queue Time 3: appt time: T1 + info = T What is the breakdown of an R5 for Time 1 , Time 2 and Time 3? --------- CORRECT ANSWER-----------------Time 1: Actual pick up time Time 2: 90 min prior Time 3: appt time What is the shortcut for requires oxygen? ---------CORRECT ANSWER------ -----------REQ o What is SNR? ---------CORRECT ANSWER-----------------Service not required
Within a scheduled call, what can issue an R6 title ---------CORRECT ANSWER-----------------After treatment- patient going home from want admitted or from appointment R7 is a discharge from hospital
