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MIS 3320 - Systems Analysis & Design Exam 1 – Sanchez ACTUAL EXAM ASSESSMENT 2025 STRUTURED QUESTIONS AND CORRECT VERIFIED ANSWERS ALREADY GRADED A+ Information system definition - CORRECT ANSWER >>>a set of inter-related components that collect, process, store and provide as output the information needed to complete business tasks Name two parts of an information system - CORRECT ANSWER >>>Examples: - software application - people - manual procedures
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System definition - CORRECT ANSWER >>> a set of inter-related components working together to achieve a common goal Information system definition - CORRECT ANSWER >>> a set of inter-related components that collect, process, store and provide as output the information needed to complete business tasks Name two parts of an information system - CORRECT ANSWER >>> Examples:
** The systems analyst translates a business problem into an information systems solution.
The systems analyst is more of a _________________________, NOT a _____________________. - CORRECT ANSWER >>> business problem solver NOT a technical programmer Systems analysts need what 6 knowledge and skills? - CORRECT ANSWER >>> Technical Business Analytical Interpersonal Managerial Ethical Examples of technical knowledge/skills - CORRECT ANSWER >>> - DB, Programming, hardware, networking, operating systems & utilities, communication & collaboration technology
(T/F) The SDLC is always broken down in the same way. - CORRECT ANSWER >>> False - The SDLC can be broken down in many ways What is the purpose of the planning phase in the SDLC? - CORRECT ANSWER >>> Project initiation & planning In the planning phase of the SDLC, what does project initiation include? **- CORRECT ANSWER
** - identifying need
** - schedule the work
(3) Technical projects? - CORRECT ANSWER >>> (1) functional manager (2) executive (3) IT manager What does BPM stand for? - CORRECT ANSWER >>> Business Process Management What is BPM? - CORRECT ANSWER >>> BPM is a methodology to continuously improve end- to-end business processs What is the impact of BPM? - CORRECT ANSWER >>> Internal organization processes and spanning business partners What are the benefits of BPM? - CORRECT ANSWER >>> - Enhanced process agility
The system request defines the ___________________________________________________.
- CORRECT ANSWER >>> system's expected value What does defining the system's expected value accomplish? - CORRECT ANSWER >>> - forces the sponsor to formalise his/her ideas
** project's key elements Match the part of the system request with the definition: A. The business-related reason for initiating the system B. This person initiates the project & serves as the primary point of contact for the project on
** - Enhanced process agility - Increased process efficiencies What is the 4-step continuous cycle of BPM? - CORRECT ANSWER >>> - map the steps in a business process--model it! - Improve on steps in the process that add value - Eliminate/consolidate steps in the process that do not add value - Create new electronic workflows (or adjust existing ones) to match the improved process maps What does BPA stand for? What does it mean? - CORRECT ANSWER >>> Business process automation - From manual to automated What does BPI stand for? What does it mean? - CORRECT ANSWER >>> Business process improvement The system request defines the ___________________________________________________. - CORRECT ANSWER >>> system's expected value What does defining the system's expected value accomplish? - CORRECT ANSWER >>> - forces the sponsor to formalise his/her ideas - provides a framework for collecting initial project information - standardizes information to be used by approval committee The system request contains the ______________________________. - CORRECT ANSWER >>> project's key elements Match the part of the system request with the definition: A. The business-related reason for initiating the system B. This person initiates the project & serves as the primary point of contact for the project on the business side C. The benefits that the system will create for the organization. Justifies how we will get our money back. D. Issues that pertain to the approval committee's decision - e.g. by when will the system need to be in place. E. The new or enhanced business capabilities that the system will provide
What does the feasibility study ask? - CORRECT ANSWER >>> Should we build it? What does the technical part of the feasibility study ask? - CORRECT ANSWER >>> Can we build it? What are the four parts of the technical aspect of a feasibility study? **- CORRECT ANSWER
** - Application familiarity
** Stakeholder analysis Stakeholder definition - CORRECT ANSWER >>> any group or individual who can affect or is affected by the achievement of the project's objectives Types of stakeholders - CORRECT ANSWER >>> - Organizational managers
requirements. System Analysis helps to identify the problems and their causes while System Design helps to create an efficient system What is a System Development Project? - CORRECT ANSWER >>> the process of defining, designing, testing, and implementing a new software application or program What are the main goals of a System Development Project? - CORRECT ANSWER >>> stay within
** Costs during development (usually single-time payments) vs maintenance costs (usually recurring payments) Data flow diagramming definition - CORRECT ANSWER >>> A modeling technique used to represent processes that capture, manipulate, store, and distribute data between a system and its environment & among system components DFD - Process definition - CORRECT ANSWER >>> step-by-step instructions are followed that transform inputs into outputs (a computer os person or both doing the work) DFD - Data flow definition - CORRECT ANSWER >>> Data flowing from place to place, such as an input os output to a process DFD - External agent definition - CORRECT ANSWER >>> The source or destination of data outside the system
DFD - Data store definition - CORRECT ANSWER >>> Data at rest, being stored for later use. Usually corresponds to a data entity on an entity-relationship diagram DFD - Connector definition - CORRECT ANSWER >>> Use when a process from one diagram send/receives data directly to/from another process in another diagram DFD - What does a context diagram show? - CORRECT ANSWER >>> Shows the relationship between the system and the external environment DFD - What does the level- 0 diagram show? - CORRECT ANSWER >>> Shows the decomposition of the main systems into its major processes & the data that flows between them (T/F) DFD - All processes in DFD models are sequential. - CORRECT ANSWER >>> False - DFDs do not show when something occurs, and not all processes are sequential DFD - What does a Level-1 diagram show? - CORRECT ANSWER >>> Shows decomposition of one main process DFD - What are the two types of DFD errors? What do they mean? - CORRECT ANSWER >>> - Syntax errors (violating "drawing" rules)
DFD - What is the purpose of consistency? - CORRECT ANSWER >>> Make sure that all objects are named consistency across all diagrams - e.g. "a" is "a" everywhere DFD - What are the naming conventions for processes? - CORRECT ANSWER >>> - Verb phrase = verb + object
** - Every external entity has a unique name that is a noun, and a description.
** Every set of DFDs must have one context diagram
What symbols appear on the context diagram? - CORRECT ANSWER >>> external agents, data flow arrows and one process labeled 0 What symbols appear on a Level 0 Diagram? - CORRECT ANSWER >>> external agents, data flow arrows, data stores shared between main processes, and main processes labeled n. What symbols appear on a Level 1 Diagram? - CORRECT ANSWER >>> external agents, data flow arrows, data stores, and sub-processes labeled n.m What is the opposite of functional decomposition? - CORRECT ANSWER >>> abstraction (generalizing up) Most IT projects have a (small/large) backlog of projects - CORRECT ANSWER >>> large What is Project Portfolio Management? - CORRECT ANSWER >>> A process of selecting, prioritizing, and monitoring project results Who will want to manage the mix/types of projects? - CORRECT ANSWER >>> Steering Committee What factors are considered in Project Portfolio Management? - CORRECT ANSWER >>> - Purpose - what does it improve/support? operations, business strategy, technical infrastructure
What is Project Management? - CORRECT ANSWER >>> the process of planning and controlling a project within a specified time frame, at minimum cost, with the desired outcome What is a project manager responsible for? - CORRECT ANSWER >>> Primary responsibility for managing the hundredsof tasks and roles that need to be carefully coordinated What are the three Categories of Project Success? - CORRECT ANSWER >>> - Successful projects - on time, within budget, on scope