Download MIS 3320 - Systems Analysis & Design Exam 1 – Sanchez ACTUAL EXAM ASSESSMENT 2025 and more Exams Nursing in PDF only on Docsity!
MIS 3320 - Systems Analysis & Design Exam 1 – Sanchez
ACTUAL EXAM ASSESSMENT 2025 STRUTURED
QUESTIONS AND CORRECT VERIFIED ANSWERS ALREADY
GRADED A+
System definition - CORRECT ANSWER >>> a set of inter-related components working together to achieve a common goal Information system definition - CORRECT ANSWER >>> a set of inter-related components that collect, process, store and provide as output the information needed to complete business tasks Name two parts of an information system - CORRECT ANSWER >>> Examples:
- software application
- people
- manual procedures A systems analyst plays a key role in the _______________. - CORRECT ANSWER >>> SDLC What is the primary goal of the systems analyst? - CORRECT ANSWER >>> To create value for the organization The systems analyst is the organizational role most responsible for the ______________ and _____________ of information systems. - CORRECT ANSWER >>> analysis and design The systems analyst translates a ________________ __________________ into an ____________________ ________________ _________________. **- CORRECT ANSWER
** The systems analyst translates a business problem into an information systems solution.
The systems analyst is more of a _________________________, NOT a _____________________. - CORRECT ANSWER >>> business problem solver NOT a technical programmer Systems analysts need what 6 knowledge and skills? - CORRECT ANSWER >>> Technical Business Analytical Interpersonal Managerial Ethical Examples of technical knowledge/skills - CORRECT ANSWER >>> - DB, Programming, hardware, networking, operating systems & utilities, communication & collaboration technology
- SDLC techniques (need the skills necessary for the new technical environment) Example of business knowledge/skills - CORRECT ANSWER >>> Organizational knowledge, Functional work processes--and know how to apply IT to these processes Example of analytical knowledge/skills - CORRECT ANSWER >>> Problem solving skills Examples of interpersonal knowledge/skills - CORRECT ANSWER >>> - Communication & interpersonal skills
- Roles: Negotiator, Teacher, Mentor, Collaborator, Manager (and know how to do this with users, business managers, programmers, other analysts,technical specialists) Example of managerial knowledge/skills - CORRECT ANSWER >>> Management techniques - plan, leading, organizing, controlling
- Works with stakeholders to determine requirements Infrastructure Analyst role and responsibilities - CORRECT ANSWER >>> - Focuses on technical issues surrounding the system's interaction with the organization's technical infrastructure
- Skills: networking, database, hardware, software Change Management Analyst role and responsibilities - CORRECT ANSWER >>> - Focuses on people & management issues surrounding the new system's implementation
- Provides training, ensure documentation, support,manages resistance to change
- Skills; organization behavior & change management Project Manager role and responsibilities - CORRECT ANSWER >>> - Focuses on managing a project - on-time, within budget, delivered the expected value
- An experienced systems analyst What does SDLC stand for? - CORRECT ANSWER >>> System Development Life Cycle What does the SDLC provide? - CORRECT ANSWER >>> Provides overall framework for managing systems development process (T/F) All projects use some variation of SDLC. - CORRECT ANSWER >>> True - All projects use some variation of SDLC. List the four stages of the SDLC in order. - CORRECT ANSWER >>> 1) Planning
- Analysis (What?)
- Design (How?)
- Implementation
(T/F) The SDLC is always broken down in the same way. - CORRECT ANSWER >>> False - The SDLC can be broken down in many ways What is the purpose of the planning phase in the SDLC? - CORRECT ANSWER >>> Project initiation & planning In the planning phase of the SDLC, what does project initiation include? **- CORRECT ANSWER
** - identifying need
- analyzing feasibility In the planning phase of the SDLC, what does project planning include? **- CORRECT ANSWER
** - schedule the work
- select project methodology
- coordinate project activities (determine project environment)
- manage and control project What are the main outputs of the planning phase of the SDLC? - CORRECT ANSWER >>> - system request
- feasibility analysis
- project plan What is the purpose of the analysis phase in the SDLC? - CORRECT ANSWER >>> Discover and understand details What does the analysis phase of the SDLC include? - CORRECT ANSWER >>> - develop analysis strategy
- determine requirements
- Database and file specification What is the purpose of the implementation phase in the SDLC? - CORRECT ANSWER >>> To build, test, and install What does the implementation phase of the SDLC include? - CORRECT ANSWER >>> - Build system
- Test system
- Install system
- Maintain system
- Postimplementation What is the main output of the design phase of the SDLC? - CORRECT ANSWER >>> Installed system Planning phase - When are projects identified? - CORRECT ANSWER >>> When someone in the organization identifies a need Planning phase - What ways are needs identified? - CORRECT ANSWER >>> - To resolve a problem (a "point of pain")
- As a response to an opportunity (such as an innovative idea or emerging technology)
- As a response to an external directive
- Via the outgrowth of BPM Planning phase - Who identifies needs for: (1) Smaller projects? (2) Larger projects?
(3) Technical projects? - CORRECT ANSWER >>> (1) functional manager (2) executive (3) IT manager What does BPM stand for? - CORRECT ANSWER >>> Business Process Management What is BPM? - CORRECT ANSWER >>> BPM is a methodology to continuously improve end- to-end business processs What is the impact of BPM? - CORRECT ANSWER >>> Internal organization processes and spanning business partners What are the benefits of BPM? - CORRECT ANSWER >>> - Enhanced process agility
- Increased process efficiencies What is the 4-step continuous cycle of BPM? - CORRECT ANSWER >>> - map the steps in a business process--model it!
- Improve on steps in the process that add value
- Eliminate/consolidate steps in the process that do not add value
- Create new electronic workflows (or adjust existing ones) to match the improved process maps What does BPA stand for? What does it mean? - CORRECT ANSWER >>> Business process automation
- From manual to automated What does BPI stand for? What does it mean? - CORRECT ANSWER >>> Business process improvement
The system request defines the ___________________________________________________.
- CORRECT ANSWER >>> system's expected value What does defining the system's expected value accomplish? - CORRECT ANSWER >>> - forces the sponsor to formalise his/her ideas
- provides a framework for collecting initial project information
- standardizes information to be used by approval committee The system request contains the ______________________________. **- CORRECT ANSWER
** project's key elements Match the part of the system request with the definition: A. The business-related reason for initiating the system B. This person initiates the project & serves as the primary point of contact for the project on
** - Enhanced process agility - Increased process efficiencies What is the 4-step continuous cycle of BPM? - CORRECT ANSWER >>> - map the steps in a business process--model it! - Improve on steps in the process that add value - Eliminate/consolidate steps in the process that do not add value - Create new electronic workflows (or adjust existing ones) to match the improved process maps What does BPA stand for? What does it mean? - CORRECT ANSWER >>> Business process automation - From manual to automated What does BPI stand for? What does it mean? - CORRECT ANSWER >>> Business process improvement The system request defines the ___________________________________________________. - CORRECT ANSWER >>> system's expected value What does defining the system's expected value accomplish? - CORRECT ANSWER >>> - forces the sponsor to formalise his/her ideas - provides a framework for collecting initial project information - standardizes information to be used by approval committee The system request contains the ______________________________. - CORRECT ANSWER >>> project's key elements Match the part of the system request with the definition: A. The business-related reason for initiating the system B. This person initiates the project & serves as the primary point of contact for the project on the business side C. The benefits that the system will create for the organization. Justifies how we will get our money back. D. Issues that pertain to the approval committee's decision - e.g. by when will the system need to be in place. E. The new or enhanced business capabilities that the system will provide
- Project Sponsor
- Business need
- Business Requirements
- Business value
- Special Issues or Constraints - CORRECT ANSWER >>> A - 2 B - 1
C - 4
D - 5
E - 3
What does the feasibility study ask? - CORRECT ANSWER >>> Should we build it? What does the technical part of the feasibility study ask? - CORRECT ANSWER >>> Can we build it? What are the four parts of the technical aspect of a feasibility study? **- CORRECT ANSWER
** - Application familiarity
- Technology familiarity
- Project size--large?
- Compatibility with other systems and technology & ease of integration What does the organizational part of the feasibility study ask? - CORRECT ANSWER >>> Will they use it? (Is the project strategically aligned with the business What happens in the organizational aspect of a feasibility study? **- CORRECT ANSWER
** Stakeholder analysis Stakeholder definition - CORRECT ANSWER >>> any group or individual who can affect or is affected by the achievement of the project's objectives Types of stakeholders - CORRECT ANSWER >>> - Organizational managers
requirements. System Analysis helps to identify the problems and their causes while System Design helps to create an efficient system What is a System Development Project? - CORRECT ANSWER >>> the process of defining, designing, testing, and implementing a new software application or program What are the main goals of a System Development Project? - CORRECT ANSWER >>> stay within
- time
- cost
- scope What is the difference between development costs & operational costs? **- CORRECT ANSWER
** Costs during development (usually single-time payments) vs maintenance costs (usually recurring payments) Data flow diagramming definition - CORRECT ANSWER >>> A modeling technique used to represent processes that capture, manipulate, store, and distribute data between a system and its environment & among system components DFD - Process definition - CORRECT ANSWER >>> step-by-step instructions are followed that transform inputs into outputs (a computer os person or both doing the work) DFD - Data flow definition - CORRECT ANSWER >>> Data flowing from place to place, such as an input os output to a process DFD - External agent definition - CORRECT ANSWER >>> The source or destination of data outside the system
DFD - Data store definition - CORRECT ANSWER >>> Data at rest, being stored for later use. Usually corresponds to a data entity on an entity-relationship diagram DFD - Connector definition - CORRECT ANSWER >>> Use when a process from one diagram send/receives data directly to/from another process in another diagram DFD - What does a context diagram show? - CORRECT ANSWER >>> Shows the relationship between the system and the external environment DFD - What does the level- 0 diagram show? - CORRECT ANSWER >>> Shows the decomposition of the main systems into its major processes & the data that flows between them (T/F) DFD - All processes in DFD models are sequential. - CORRECT ANSWER >>> False - DFDs do not show when something occurs, and not all processes are sequential DFD - What does a Level-1 diagram show? - CORRECT ANSWER >>> Shows decomposition of one main process DFD - What are the two types of DFD errors? What do they mean? - CORRECT ANSWER >>> - Syntax errors (violating "drawing" rules)
- Semantics errors (errors in the meaning of the diagrams) DFD - Syntax rules - CORRECT ANSWER >>> - Every data flow must connect to a process
- Every process must have at least one inflow and one outflow
DFD - What is the purpose of consistency? - CORRECT ANSWER >>> Make sure that all objects are named consistency across all diagrams - e.g. "a" is "a" everywhere DFD - What are the naming conventions for processes? - CORRECT ANSWER >>> - Verb phrase = verb + object
- ValidateAccount or CalculateTax DFD - What are the naming conventions for data flows? - CORRECT ANSWER >>> - Noun/noun phrase = adj + object
- payment, verified payment DFD - What are the naming conventions for data stores? - CORRECT ANSWER >>> - Noun/noun phrase = adj + object
- Employee, HourlyEmployee DFD - What are the naming conventions for external agents? - CORRECT ANSWER >>> - Noun/noun phrase = adj + object
- Customer, Regional Warehouse, Billing System DFD - DFDs should:
- ______________ represent the system
- Be _______________
- Be _______________
- Be _______________ - CORRECT ANSWER >>> - Accurately represent the system
- Be Balanced
- Be Consistent
- Be Readable (font size, no overlapping lines) DFD - Validation - How do you validate processes within DFDs? - CORRECT ANSWER >>> - Every process has a unique name that is an action-oriented verb phrase, a number, and a description.
- Every process has at least one input data flow and at least one output data flow.
- Output data flows usually have different names than input data flows because the process changes the input into a different output.
- There are between three and seven processes per DFD DFD - Validation - How do you validate data flows within DFDs? - CORRECT ANSWER >>> - Every data flow has a unique name that is a noun, and a description.
- Every data flow connects to at least one process - i.e. data must be moved via a process;.
- Data flows only in one direction (no two-headed arrows).
- A minimum number of data flow lines cross DFD - Validation - How do you validate data stores within DFDs? - CORRECT ANSWER >>> - Every data store has a unique name that is a noun, and a description.
- Every data store has at least 1 input data flow (i.e. to add new data or change existing data in the data store) on some page of the DFDs.
- Every data store has at least one output data flow (which means to read data from the data store) on some page of the process model DFD - Validation - How do you validate external entities within DFDs? **- CORRECT ANSWER
** - Every external entity has a unique name that is a noun, and a description.
- Every external entity has at least one input or output data flow. DFD - Validation - How do you validate context diagrams across DFDs? **- CORRECT ANSWER
** Every set of DFDs must have one context diagram
What symbols appear on the context diagram? - CORRECT ANSWER >>> external agents, data flow arrows and one process labeled 0 What symbols appear on a Level 0 Diagram? - CORRECT ANSWER >>> external agents, data flow arrows, data stores shared between main processes, and main processes labeled n. What symbols appear on a Level 1 Diagram? - CORRECT ANSWER >>> external agents, data flow arrows, data stores, and sub-processes labeled n.m What is the opposite of functional decomposition? - CORRECT ANSWER >>> abstraction (generalizing up) Most IT projects have a (small/large) backlog of projects - CORRECT ANSWER >>> large What is Project Portfolio Management? - CORRECT ANSWER >>> A process of selecting, prioritizing, and monitoring project results Who will want to manage the mix/types of projects? - CORRECT ANSWER >>> Steering Committee What factors are considered in Project Portfolio Management? - CORRECT ANSWER >>> - Purpose - what does it improve/support? operations, business strategy, technical infrastructure
- Economic value - what is the return on the investment?
- Length - how long to develop?, how long to receive business value?
- Scope - how much of the organization will it impact?• Size - how large, how many people?
- Cost - how much will it cost us?
- Risk - what is the likelihood of success/failure?
What is Project Management? - CORRECT ANSWER >>> the process of planning and controlling a project within a specified time frame, at minimum cost, with the desired outcome What is a project manager responsible for? - CORRECT ANSWER >>> Primary responsibility for managing the hundredsof tasks and roles that need to be carefully coordinated What are the three Categories of Project Success? - CORRECT ANSWER >>> - Successful projects - on time, within budget, on scope
- Challenged projects - failure in one area
- Failed projects - cancelled or not use Name 4 reasons for project failure. - CORRECT ANSWER >>> Options include:
- Inadequate executive support for the project
- Inexperienced project managers
- Undefined project management practices
- Poor IT management and IT procedures
- Unclear business needs and project objectives
- Inadequate user involvement Project management _________________ & _________________ are valued & needed to improve project success. - CORRECT ANSWER >>> knowledge & skills What are the Characteristics of Quality Systems? - CORRECT ANSWER >>> - Fit for its Intended Purpose
- Usability
- Robustness
- Reliable
