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Midterm | MGMT - Human Resource Management, Quizzes of Human Resource Management

Class: MGMT - Human Resource Management; Subject: Management; University: Roanoke College; Term: Forever 1989;

Typology: Quizzes

2014/2015

Uploaded on 10/13/2015

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TERM 1
High Performance Work
Structure
DEFINITION 1
are the combination of people, technology, and
organizational structure that makes full use of the
organization's resources and opportunities in achieving its
goals.
TERM 2
(1) Org. Structure (2) Task Design (3) People
(4) Reward Systems (5) Info Systems
DEFINITION 2
What are the elements of a high performance work system?
TERM 3
Org. Structure
DEFINITION 3
_____________ refers to the way the organization groups its
people into divisions, departments, and reporting
relationships (Hint: It's an element of a high performance
work system)
TERM 4
Task Design
DEFINITION 4
______________ involves determining how the details of the
organization's activities will be grouped into jobs or team
responsibilities(Hint: It's an element of a high performance
work system)
TERM 5
People
DEFINITION 5
_____________ (Training, development, career management)
ensure that the selected employees are able to perform their
current and future jobs within the organization(Hint: It's an
element of a high performance work system)
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High Performance Work

Structure

are the combination of people, technology, and organizational structure that makes full use of the organization's resources and opportunities in achieving its goals. TERM 2

(1) Org. Structure (2) Task Design (3) People

(4) Reward Systems (5) Info Systems

DEFINITION 2 What are the elements of a high performance work system? TERM 3

Org. Structure

DEFINITION 3 _____________ refers to the way the organization groups its people into divisions, departments, and reporting relationships (Hint: It's an element of a high performance work system) TERM 4

Task Design

DEFINITION 4 ______________ involves determining how the details of the organization's activities will be grouped into jobs or team responsibilities(Hint: It's an element of a high performance work system) TERM 5

People

DEFINITION 5 _____________ (Training, development, career management) ensure that the selected employees are able to perform their current and future jobs within the organization(Hint: It's an element of a high performance work system)

Info Systems

_______________ have enabled organizations to share information widely ((Hint: It's an element of a high performance work system) TERM 7

Organization Goals/Performance

DEFINITION 7 _________________ is linked to --> _______________ TERM 8

(1) Team work & engagement (2) knowledge

sharing (3) job satisfaction & engagement (4)

ethnics

DEFINITION 8 What are 4 conditions that contribute to the formation of a high-performance work system? TERM 9

Empowerment

DEFINITION 9 ____________________ is giving employees responsibility and authority to make decisions regarding all aspect of product development and customer service TERM 10

Design

Work

DEFINITION 10 One of the most popular ways to empower employees is to _________________ so that it is performed by teams.

Critical Thinking

Systems

_______________ - is widespread and occurs when employees are encouraged to see relationships among ideas and think in new ways(Hint: It's a key feature to a learning organization) TERM 17

Learning Culture

DEFINITION 17 _______________ - a culture in which learning is rewarded, promoted, and supported by managers and organizational objectives(Hint: It's a key feature to a learning organization) TERM 18

Valued Employees

DEFINITION 18 ______________ - the organization recognizes the employees are the source of its knowledge. It therefore focuses on ensuring the development and well-being of each employee(Hint: It's a key feature to a learning organization) TERM 19

Career Progress, Recognition

Accomplishment, and Brand Alignment

DEFINITION 19 Practices that promote engagement are ____________, _______________, and _______________. TERM 20

Engagement

DEFINITION 20 _________________ is the degress to which employees are fully involved in their work and the strength of their commitment to their job, and company.

Brand Alignment

_________________ is the process of ensuring that HR policies, practices, and programs support or are congruent with an organization's overall culture (or brand) products, and services. TERM 22

Recruitment &

Selection

DEFINITION 22 ________________________ aim at the kinds of employees who can thrive in this type of setting. These employees are enthusiastic about and able to contribute teamwork, empowerment, and knowledge sharing, TERM 23

Training &

Development

DEFINITION 23 _________________ - Extensive training and development are an important part of a learning organization. TERM 24

Structured Interview

DEFINITION 24 ___________________ is a type of interview with pre-determined set of interview set of questions and is always consistent with other interviewers TERM 25

Nondirective Interview

DEFINITION 25 ________________ is a type of interview that is open-ended, winged, and has no structure.

Knowledge, Skills Sets, and Abilities

________________. ___________________. and ______________ are the 3 things you're screening for on an application (AKA: KSA's) TERM 32

(1) Reliability (2) Validitiy

DEFINITION 32 What are the 2 measurement tools of tests? TERM 33

Reliability

DEFINITION 33 ______________ shows consistent results. TERM 34

Validity

DEFINITION 34 ______________ shows how well the test is measuring what it's supposed to be measuring. It also refers to whether the appraisal measures all the relevant aspects of the performance and omits irrelevant aspects of performance. TERM 35

(1) Drug Test (2) Medical Examination

DEFINITION 35 You may only give these two tests ONLY after the job has been offered.

Strategy, Goals, and Culture

A performance management system should aim at achieving employee behavior and attitudes that support the organization's _____________. _____________. and _____________. TERM 37

Performance Measure

DEFINITION 37 ________________ tell employees what is expected of them and how they can meet those expectations (Being specific) TERM 38

(1) Comparing (2) Attribute (3) Behavior (4)

Results (5) Quality

DEFINITION 38 What are the 5 approaces/methods for Managing Performance? TERM 39

Errors in Distribution

DEFINITION 39 Raters often tend to use only one part of a rating scale (_______________). TERM 40

Leniency

DEFINITION 40 ____________________ is when the rater incorrectly inaccurately assigns high ratings to all employees.

(1) EEO (How you're able to ask ?s) (2) Title 7-

Discrimination (3) ADA-Reasonable

Accomodations

What are the 3 major laws impacting recruitment and selection? TERM 47

Employee Referrals

DEFINITION 47 ______________________ are the most popular when hiring a new employee because it saves money and time in the recruitment and selection process. (Type of internal recruitment technique) TERM 48

USERRA Act of 1994 - 5 years

DEFINITION 48 What act enforces a military personnel's job to remain open for ___________ years upon returning from active duty? TERM 49

Religion, Race, Color, Sex, National Origin

DEFINITION 49 Civil Rights Act of 1964 prohibits discrimination of employment practices for what 5 protected classes? TERM 50

Realistic Job Preview

DEFINITION 50 You must a __________________ to the applicant applying for the job so you do not set them up to fail or perform badly in the organization.

Disparate Treatment

_____________ exists when an employer intentionally treats an employee differently because of either race, religion, gender, or ethnic group. TERM 52

Disparate Impact

DEFINITION 52 ____________________ is a pattern of practice that sometimes might not be designed for certain individuals, discrimination is unintentional. TERM 53

DEFINITION 53 If the impact ratio is less than _____ there is ______ violation.Ex.)90 applicants (50 whites) (40 blacks)35 hired (25 whites) (10 blacks)25 whites hired divided by 50 applied = .510 blacks hired divided by 40 applied = .25 .5 < .8 (4/5) = a violation TERM 54

Affirmative Action

DEFINITION 54 ____________________ attempts to achieve equal employment opportunity by activley seeking minorities and women where they have been underrepresented in the workforce.