Download Midterm Exam Review | MGMT 3500 - Managing Diversity In Org and more Quizzes Introduction to Business Management in PDF only on Docsity!
Title VII of the Civil Rights
Act
Including protected classesCan't discriminate on protected classes for employment decisions(including gender) TERM 2
ADEA
DEFINITION 2 People age 40 and upAge Discrimination in Employment Act TERM 3
Change Model for Diversity Management
DEFINITION 3 Unfreeze - what drives change Globalization (new markets) Laws Population change Technology Change - how to make a change Leaders Board of directors Employee groups Diversity training HR policy & practice Refreeze - what keeps change moving ahead Best practice Lower turnover HR work (winning an award) TERM 4
Diversity
DEFINITION 4 The ways employees differ that may affect their work TERM 5
Dimensions of Diversity
DEFINITION 5 Primary (born with/permanent) Age Gender Physical ability Race Ethnicity Sexual orientation Secondary (by choice) Where you live Experience Married/single/kids
Our own perceptions
Called: Stereotypes Prejudice Discrimination TERM 7
Woman's Right To Vote
DEFINITION 7 Suffrage TERM 8
Equal Pay Act
DEFINITION 8 Man & Women that perform the exact same job should get paid the same TERM 9
Pregnancy Discrimination
Act
DEFINITION 9 Cannot fire/refuse to hire pregnant employees - must provide "reasonable accommodation" Must treat pregnancy as any other temporary disability Does not require employers to pay employees for maternity leave TERM 10
Women CEOs
DEFINITION 10 3% of CEOs are women
Family Medical Leave Act (FMLA)
12 weeks unpaid leave for birth/adoption Almost exclusively used by women Wealthier women can afford it Men who take leave are shunned as "not career oriented" How to improve? Communicate with boss to plan Train managers on laws Don't retaliate TERM 17
Women in Leadership: Glass Ceiling
DEFINITION 17 Glass Ceiling: Bump head at mid level management jobs TERM 18
Women in Leadership: Women's Leadership
Styles
DEFINITION 18 Assertive/competitive women seen as "bitch" Strong female leaders seen as "special" or "unused" Mentors? TERM 19
Best practices for managing & hiring
women
DEFINITION 19 Mentor programs Onsite daycare Paid family leave Train men eyes on gender issues Flex schedule Work from home TERM 20
Religion
DEFINITION 20 Definition: Sincerely held religious belief Includes all religions - not just traditional Includes "no religious beliefs" (agnostic/atheist)
Proselytizing
Attempting to convert others to your religion by discussion, literature, slogans, invitations, etc... Can ask to stop if it is interfering with work May need to accommodate - very tricky situation TERM 22
Title VII of the Civil Rights
Act
DEFINITION 22 Discrimination: Based on religion in hiring, promotions, scheduling, etc... Assigning to non-customer contact position Customer preference does not matter legally Cannot favor hiring one religion over other - unless BFOQ Harassment: Offensive remark about religion - that is frequent & severe Harassers: boss, other supervisor, coworker, customer Making employees abandon religion for a job Cannot force employees to participate in religious activity as condition of employment TERM 23
Title VII of the Civil Rights
Act
DEFINITION 23 Reasonable accommodations: Make adjustments to allow practice of religion Flex schedule, staffing substitution/swaps, policy modifications Altering a dress code to allow turban Undue hardship: If it is costly, compromises safety, decreases work efficiency, infringes on rights of other employees, or requires other employees to do more than their share of hazardous or burdensome work TERM 24
Religion: Dress and Grooming Dress
Requirements
DEFINITION 24 Dress requirements: Review dress code - is it reasonable? Watch for "no hats" or "no facial hair" Company image is weak defense Customer preference is NO defense TERM 25
Religion: Dress and Grooming Beards, Head
Coverings, Piercing/Tattoo
DEFINITION 25 Sikh's religious practice includes beard Ex: Army allowed Sikh man to grow a beard Sikh's also wear turbans "No hats/head covering" policy will interfere with this Piercings & Tattoos may or may not be religious
