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Midterm Exam Questions - Managing Individual and Team Performance | BA 352, Exams of Introduction to Business Management

Oregon State University (OSU)Introduction to Business Management

Material Type: Exam; Class: MANAGING INDIVIDUAL AND TEAM PERFORMANCE; Subject: Business Administration; University: Oregon State University; Term: Spring 2007;

Typology: Exams

Pre 2010

Uploaded on 08/30/2009

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MIDTERM EXAM
BA 352
SPRING 2007
Name: ____________________________________________________
INSTRUCTIONS:
1. Be specific rather than general; be concise and systematic.
2. If you use a pencil, be sure to use lead that shows up dark.
3. Limit identification information on the blue book to your student identification
number.
4. Do not ask clarifying questions. I will not answer them.
5. Budget your time.
6. Respond to the questions and demonstrate that you understand the material.
7. I do not deduct points for grammar or spelling on exams.
---------------------------------
MAX.
GRADE POINTS POINTS
Multiple choice 120 ______
Essay I _____ 70 ______
Essay II _____ 60 ______
TOTAL 250 ______
pf3
pf4
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Download Midterm Exam Questions - Managing Individual and Team Performance | BA 352 and more Exams Introduction to Business Management in PDF only on Docsity!

MIDTERM EXAM BA 352 SPRING 2007 Name: ____________________________________________________ INSTRUCTIONS:

  1. Be specific rather than general; be concise and systematic.
  2. If you use a pencil, be sure to use lead that shows up dark.
  3. Limit identification information on the blue book to your student identification number.
  4. Do not ask clarifying questions. I will not answer them.
  5. Budget your time.
  6. Respond to the questions and demonstrate that you understand the material.

  7. I do not deduct points for grammar or spelling on exams.

MAX. GRADE POINTS POINTS Multiple choice 120 ______ Essay I _____ 70 ______ Essay II _____ 60 ______ TOTAL 250 ______

Here’s the basic expectancy theory of motivation template: EFFORT PERFORMANCE GOAL OUTCOME EXPECTANCY INSTRUMENTALITY VALENCE Essay Question I (70 points). Employee benefits, sometimes called fringe benefits, are a form of indirect compensation that usually include a range of items (e.g., life insurance, medical and/or dental insurance, pension contributions, sick leave and child-care services). Sometimes these employee benefits total 40% of an employee’s base salary or wages and as such represent a significant cost to employers. Generally, all employees earn the same benefits. Demonstrate whether you understand expectancy theory of motivation. Do so by using expectancy theory of motivation to conduct a thorough analysis of whether employee benefits will likely motivate high levels of employee performance. If you decide that employee benefits will not likely motivate high levels of employee performance, also discuss what behaviors they will likely motivate. Essay II (60 points). The instructor said that perception plays a central role in most of the issues we will consider this term. To date, some of the issues we have addressed or read about include feedback, perception, motivation, communications and running meetings. LIST how perception operates in each of these. Your response should be brief (do not tell me everything you know about each of the issues) but clearly identify the role of perception in each. Multiple choice questions. Select the best answer (4 points each).

  1. You are reviewing applicant resumes for a job and notice that Nadene has been a member of a labor union. You decide not to give her further consideration because you don’t want such trouble makers working for you. This is an example of: a. Self-fulfilling prophecy b. Stereotype c. Halo effect d. Horn effect e. Attribution
  2. To fully explain behavior, we need information about: a. The individual’s characteristics b. Characteristics of the environment c. Information about both the individual and the environment d. Information about the person’s level of self-esteem. e. Information about a person’s sense of locus of control.
  1. According to the instructor, it is important to: a. not send conflicting messages by prefacing negative feedback with positive feedback. b. preface negative feedback with positive feedback. c. end negative feedback with positive feedback. d. always give positive and negative feedback in private. e. never give feedback in private.
  2. Different people are motivated by different things; and what motivates someone might change from one point in a person’s life to another. What term from expectancy theory of motivation illustrates this? a. Expectancy b. Performance Goal c. Instrumentality d. Outcome e. Valence
  3. Maslow’s Need Hierarchy and Herzberg’s Two-Factor Theory of Motivation both emphasize: a. That money doesn’t motivate. b. The significance of intrinsic motivation c. Need for achievement d. Strategies for increasing intrinsic motivation e. Strategies for increasing extrinsic motivation
  4. According to expectancy theory of motivation, how can managers affect an employee’s “instrumentality?” a. Provide them with feedback about their performance on an ongoing basis. b. Ensure that the employees will be intrinsically motivated. c. Ensure that the employees will be extrinsically motivated. d. Ensure that valued outcomes are available to employees. e. Following through on a consistent basis with promised rewards and punishments for targeted behaviors.
  5. Where do intrinsic rewards fit into expectancy theory of motivation? a. Expectancy b. Performance goals c. Instrumentality d. Outcomes e. Valence
  6. All motivation theories assume: a. That employees have the true ability to perform successfully. b. That employees have a perceived ability to perform successfully. c. That employees are motivated by money. d. That employees are not motivated by money. e. A and b above are correct.
  1. McClelland’s Need Theory of motivation focuses on several needs. They are: a. Need for power, intrinsic rewards and affiliation. b. Need for power, achievement and affiliation. c. Physiological needs, safety needs, social (love) needs, self-esteem and self-actualization. d. Hygiene factors such as money, working conditions and effective supervisor/subordinate relationships. e. Motivators such as job challenge and opportunity to learn new things.
  2. One of the components of the job characteristics model of motivation is “growth need strength.” Where would this concept fit into expectancy theory of motivation? a. Expectancy b. Performance goals c. Instrumentality d. Outcomes e. Valence
  3. Sandy’s manager is showing her how the production process works from beginning to end. In job characteristics model of motivation terms, this is an example of: a. Skill variety b. Task identify c. Task significance d. Autonomy e. Feedback
  4. According to the instructor, starting a meeting late to wait for a person who is consistently late to arrive: a. is polite and expected at meetings b. serves to make sure that everyone has the necessary input c. serves to make sure that the perspective of everyone is heard. d. serves to reinforce the behavior of the late comer.
  5. The Ropes to Skip text states: “So motivation and individual decision making are related. You try to anticipate what is likely to happen and figure out how much you care. This summarizes: a. Equity theory of motivation b. Expectancy theory of motivation c. Maslow’s Need Hierarchy d. Herzberg’s Two Factor theory of motivation e. Job Characteristics Model of motivation
  1. Communication begins when a sender __________ an idea or thought. a. decodes b. selects a medium for c. provides feedback for d. encodes e. neutralizes noise
  2. Which communication style is characterized by timid and self-denying behavior? a. Aggressive b. Nonassertive c. Nonverbal d. Assertive e. Semantic 28._______ are suspected or inferred causes of behavior. a. Causal attributions b. Encoding events c. Personalities d. Diversity activities e. Cognitive categories 29._____ is the process of working with and through others to achieve organizational objectives in an efficient and ethical manner. a. Organizational manner b. Sociology c. Organization theory d. Management e. Anthropology
  3. Which of these is a Theory Y assumption about people at work? a. The typical employee can learn to accept and seek responsibility. b. Most people dislike work. c. Most people actually prefer to be directed. d. People require close direction when they are working. e. People are interested only in security.