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MGMT Final 6100 SUU Questions With Complete Solutions ________ refers to the degree of camaraderie within the group and is often associated with increased levels of productivity and rewarding experience for the group's members Correct Answers Cohesion 360-Degree Feedback is best used for Correct Answers Developmental purposes A group can be defined as Correct Answers A collection of individuals who interact with each other such that one person's interactions have an impact on the others. A group where members become conflict avoidant and focus more on trying to please each other may risk making flawed decisions, and even fall prey to groupthink. In such a case, the group may be suffering from Correct Answers Too much cohesion A significant difference between Fiedler's Contingency Theory and House's Path-Goal Theory is that Correct Answers Fiedler's Contingency Theory assumes that a leader's style is fixed and only the environment can change, while House's Path- Goal Theory assumes a leader can vary their style depending on the situation. According to "Cracking the Code of Change" by Michael Beer and Nitin Nohria, the theory of change which focuses on economic value and the "hard" approach where shareholder
value is the only legitimate measure of corporate success is called ____________. Correct Answers Theory E According to "Cracking the Code of Change" by Michael Beer and Nitin Nohria, the theory of change which focuses on organizational capability and the "soft" approach to change where the goal is to develop corporate culture and human capability through individual and organizational learning is called ____________ Correct Answers Theory O According to "Leading Change: Why Transformation Efforts Fail" by John P. Kotter, the change process in organizations goes through a series of phases that, in total, usually require a considerable length of time. Skipping steps creates only the illusion of speed and never produces a satisfying result. Correct Answers True According to "Six Habits of Merely Effective Negotiators," by James K. Sebenius, experienced and successful negotiators should approach negotiations as a process to reconcile underlying positions. Correct Answers False According to "Six Habits of Merely Effective Negotiators," by James K. Sebenius, partisan perceptions, where one portrays their own side as "more talented, honest and upright," is an extensively researched, unconscious mechanism that influences many negotiators. Correct Answers True According to "Six Habits of Merely Effective Negotiators," by James K. Sebenius, reaching an agreement requires
are more influential in people's daily lives, and where sharper distinctions are drawn between the groups they below to and those not considered to be in their in-group. Correct Answers High Collectivism/Low Individualism According to Geert Hofstede's Culture Framework, the following description would refer to which cultural dimension? A culture where unequal distribution of power is seen as more acceptable, where people higher up in the organizational hierarchy are viewed as more powerful and deserving of a higher level of respect, and where employees are less likely to question the power and authority of their manager but are expected to conform. Correct Answers High Power Distance According to John P. Kotter in "What Leaders Really Do," leadership involves all the following except Correct Answers Organizing and staffing. According to John P. Kotter in "What Leaders Really Do," management and leadership both involve deciding what needs to be done, creating networks of people to accomplish the agenda, and ensuring that the work actually gets done. Correct Answers True According to John P. Kotter in "What Leaders Really Do," management involves all the following except Correct Answers Setting direction. According to Katzenbach and Smith in "The Discipline of Teams," all the following are elements of the definition of teams
except Correct Answers A small group of people whose performance is a function of what its members do as individuals According to Katzenbach and Smith in "The Discipline of Teams," in addition to listening, responding constructively, and providing support to one another, teams must also have Correct Answers an essential discipline According to Katzenbach and Smith in "The Discipline of Teams," most teams can be classified in one of three ways. Which is not one of these three classifications? Correct Answers Teams that create things According to Michael Beer's formula for leading change, ( D x M x P ) > C The variable C stands for ________________. Correct Answers Cost of Change According to Michael Beer's formula for leading change, ( D x M x P ) > C The variable D stands for ________________. Correct Answers Dissatisfaction According to Michael Beer's formula for leading change, ( D x M x P ) > C The variable M stands for ________________. Correct Answers Model According to Michael Beer's formula for leading change, ( D x M x P ) > C
cohesive and functional team is Correct Answers The establishment of trust According to the interactionist perspective of behavior, behavior is Correct Answers A function of the person and the situation interacting with each other. After scholars became disillusioned with the trait-based approaches to leadership in the 1940s, they began to focus on behavioral approaches to leadership by trying to determine the behaviors of effective leaders. Through the work of researchers at Ohio State University and the University of Michigan, two broad categories of leadership behaviors. These two categories are: Correct Answers Task-oriented behaviors and people- oriented behaviors After the disappointing results of the trait and behaviors approaches to leadership, scholars began to specifically incorporate the role of the environment into leadership theories. One of the first of these contingency approaches to leadership was Fiedler's Contingency Model (also called the LPC Theory of Leadership), developed by Fred Fiedler in the 1960s. One of the most important contributions from Fiedler's Contingency Model is that Correct Answers it explicitly recognized that leadership effectiveness depends on the circumstanes and that different people can be effective in different situations. All of the following are benefits of diversity in the workplace except Correct Answers Diverse teams have quicker and more efficient decision making.
All of the following are common responses to influence, except Correct Answers Dependency All of the following are general characteristics found in effective appraisal systems except Correct Answers Forced ranking systems that provide clearly defined differentiation between top performers and poor performers. All of the following are key decisions in designing effective teams, except Correct Answers Task All of the following are reasons why Goal Setting Theory increases motivation except Correct Answers Goals drive employee performance and motivation, even when employees are lacking the skills and abilities needed to accomplish the goal. All of the following are recommendations for successfully managing diversity except Correct Answers Providing preferential treatment, like hiring a less-qualified minority candidate. All of the following are social team roles except Correct Answers Coordinator All of the following are steps of Kurt Lewin's three-stage model fo planned change except Correct Answers Model All of the following are true concerning organizational culture, except Correct Answers A strong culture will lead to increased performance.
Before change can take place, key organization members who are to adopt new attitudes and behavior must be dissatisfied with the status quo. Correct Answers True Being mentored by a knowledgeable and powerful mentor has been shown to be important for career advancement. However, when companies do not have a formal mentoring program in which people are assigned to a specific mentor, people are more likely to develop a mentoring relationship with someone who is similar to them in demographic traits. This can limit opportunities for employees who do not reflect the predominent demographic traits of the majority of the company's leaders. This is an example of Correct Answers similarity-attraction phenomenon. Both task-oriented behaviors and people-oriented behaviors seem to be related to important outcomes. Task-oriented behaviors seem to lead to greater employee satisfaction while people-oriented behaviors are more strongly related to leader effectiveness. Correct Answers False Bruce Tuckman introduced a five-stage map of group evolution. Which of the following is not one of the five stages? Correct Answers Informing Clayton Alderfer's ERG Theory is often seen as a modification of Maslow's hierarchy of needs. In addition to grouping basic human needs in three categories instead of five, ERG theory proposed a relaxation of Maslow's assumptions.
Which of the following is not a element of ERG Theory? Correct Answers Only one need category is dominant at a given time. Conflict is a process that involves people disagreeing. Which of the following statements about conflict is not true? Correct Answers Conflict is a dysfunctional part of organizational life. Conformity Correct Answers refers to the tendency people have to behave consistently with social norms. Contemporary Approaches to Leadership Correct Answers Transformational Leadership Leader-Member Exchange Theory (LMX Theory) Servant Leadership Authentic Leadership Contingency Approaches to Leadership Correct Answers Fiedler's contingency theory (LCP Theory) situational leadership (Blanchard and Hershey) House's path-goal theory of leadership Vroom and Yetton's normative decision model Cultures are generally maintained through all of the following except Correct Answers Coercion Dependency Correct Answers is the power the that a person or unit gains from ability to handle actual or potential problems facing organizations.
themselves from other group members instead of seeking common ground. Correct Answers Storming Individuals with a high external locus of control Correct Answers Believe that what happens to them is out of their control, and may be caused by other people, luck, or a powerful being. Job performance is often viewed as a function of three factors expressed in an equation of the form, Performance = (Factor A) x (Factor B) x (Factor C). Which of the following is not one of the three factors that lead to performance? Correct Answers Conscientiousness Katzenbach and Smith - Discipline of Teams Teams Classified in 3 ways Correct Answers Teams that recommend things Teams that make or do things Teams that run things Kenneth Blanchard and Paul Hersey's Situational Leadership Theory (SLT), a contingency approach to leadership, suggests that Correct Answers the appropriate leadership style depends on the competence and commitment (employee readiness) of an individual. Leadership may be defined as: Correct Answers The act of influencing others to work towards a goal. Management by Objective (MBO) can be described as "a process whereby the superior and subordinate managers of an
organization jointly identify its common goals, define each individual's major areas of responsibility in terms of the results expected of him, and use these measures as guides for operating the unit and assessing the contribution of its members." Correct Answers True Michigan and Ohio State Studies Correct Answers Task- oriented leadership and People-oriented leadership Nitin Nohria and Paul Lawrence's Four-Drive Theory Correct Answers Drive to Acquire Drive to Bond Drive to Comprehend Drive to Defend Organizational Culture is a pattern of basic assumptions - invented, discovered, or developed by a given group as it learns to cope with its problems of external adaptation and internal integration - that has worked well enough to be considered valid and, therefore, to age taught to new members as the correct way to perceive, think, and feel in relation to those problems. Correct Answers True People exhibiting this conflict handling style want to reach their goals regardless of what others say or feel. They are more interested in getting the outcome they want as opposed to keep the other party happy. Correct Answers Competition Personality encompasses the relatively stable feelings, thoughts, and behavioral patterns a person has. Understanding someone's personality Correct Answers Is helpful. It gives a manager
true? Correct Answers Since it represents the will of the majority, it can be used frequently to effectively resolve conflicts Stereotypes are generalizations based on group characteristics. All of the following statements regarding stereotypes are true, except Correct Answers Stereotypes are not common today, but only exist with individuals who have deeply held prejudices. The Big Five Personality Traits include all the following except Correct Answers Locus of Control The degree to which a person is curious, original, intellectual, creative and open to new ideas refers to which of the Big Five Personality Traits? Correct Answers Openness The degree to which a person is organized, systematic, punctual, achievement oriented, and dependable refer to which of the Big Five Personality Traits? Correct Answers Conscientiousness The earliest studies of motivation involved an examination of individual needs. Researchers believed that employees make the effort to try hard and demonstrate goal-driven behavior in order to satisfy needs. Which of the following is not a needs-based theory of motivation. Correct Answers Expectancy Theory The first step in John P. Kotter's process for Leading Change is to __________. Correct Answers Establish a sense of urgency
The following are barriers to effective teams, except Correct Answers Storming phase The following refer to which element of organizational culture? "There definitely is an Exxon way. This is John D. Rockefeller's company, this is Standard Oil of New Jersey, this is the one that is most closely shaped by Rockefeller's traditions. Their values are very clear. They are deeply embedded. They have roots in 100 year of corporate history." Correct Answers Founder's Values The following refers to which element of organizational culture: "The visible manifestations of culture are the physical and social environment of the organization - both tangible and intangible. These observable characteristics include physical space, the technological output of the group, artistic productions, the way people dress, the hours and patterns of work schedules, the fringe benefits, the end-of-quarter beer busts, or the overt behavior of its members." Correct Answers Artifacts The following refers to which element of organizational culture? "Culture is comprised of processes, or ways of working together, and of shared criteria for making decision-making, which at one point in the organization's history were explicitly debated, but which have been employed so successfully so often, that they are taken for granted and have come to be adopted without debate." Correct Answers Assumptions The following refers to which element of organizational culture? "Onboarding refers to the process though which new employees learning the attitudes, knowledge, skills, and behaviors required
The integrative approach to negotiations is the traditional "fixed- pie" approach, where an increase on one side results in a decrease on the other side Correct Answers False The Leader-Member Exchange (LMX) Theory of Leadership deals with the benefits and consequences of Correct Answers In-groups and out-groups and their relationships with their manager. The most effective timeframe to provide feedback is Correct Answers Immediately following high or low performance The Myers-Briggs Type Indicator (MBTI) is perhaps the most well-known and most often used personality assessments, with an estimated 2.5 million people taking the assessment every year and more than 80 of the Fortune 100 companies using it in some form. One of the reasons that it is so widely used is that research has shown the Myers-Briggs Type Indicator to be very useful in employee selection (hiring) as it helps to predict employee effectiveness in the workplace. Correct Answers False The power or ability to take something away or punish someone for noncompliance. Correct Answers Coercive Power The power that comes from knowledge and skill. Correct Answers Expert Power The power that comes from one's organizational role or position. Correct Answers Legitimate Power
The power that stems from personal characteristics of the person, such as the degree to which we like, respect, and want to be like them. It is often called charisma. Correct Answers Referent Power The researchers studying behavioral approaches to leadership hoped to identify behaviors that would universally predict leadership in all circumstances. However, similar to the trait- based approaches to leadership, the behavioral approaches fell out of favor because they Correct Answers neglected the environment in which the behaviors are demonstrated The Transformational Leadership Theory distinguishes between transformational leadership styles and transactional leadership styles. Which is not an element of transformational leadership? Correct Answers Contingent rewards The two factors that are most important in the creation of an organization's culture are Correct Answers Founder's values and industry demands This conflict handling style is high on both assertiveness and cooperation. It is the strategy to use for achieving the best outcome from conflict, with the objective to find a win-win solution. Correct Answers Collaboration Values Correct Answers Reflect what is most important to individuals, are established throughout one's life as a results of accumulating life experiences and are relatively stable.
