Download Medical Assistant Knowledge and Procedures and more Exams Clinical Medicine in PDF only on Docsity!
Which of the following laboratory values should a Medical Assistant immediately report to a patient's provider? ✔✔Blood glucose 500 mg/dL This blood glucose level is higher than the expected reference range of 70 to 110 mg/dL In which of the following locations should a medical assistant place the electrode for lead V4? ✔✔The fifth intercostal space, left midclavicular line is the correct location to place electrode V4. A medical assistant is caring for a patient who is 5'7 tall. Which of the following is the patient's height in centimeters? ✔✔170 cm. Formula multiply the length value by 30. A patient asks a Medical Assistant to explain the difference between a liniment and a medicated lotion. Which of the following responses should the assistant make? ✔✔Liniments contain higher portion of oil than medicated lotions.
NHA CCMA Practice test/LATEST UPDATE 2025 WITH CERTIFIED
questions & answers Graded A+
A Medical Assistant is speaking with a patient who recently received a terminal diagnosis. The pt states, "I regret not taking better care of myself. Now, I won't be able to accomplish what I Wanted to do with my life." The MA should identify that the pt is in which of the following stages of grief? ✔✔Depression A medical assistant is obtaining a blood pressure measurement from an adult patient. Which of the following actions should the assistant take to ensure an accurate reading? ✔✔Place the stethoscope's diaphragm over the patient's palpated artery. A medical assistant is measuring a patient's oxygen saturation with a pulse oximeter. Which of the following actions should the assistant take? ✔✔Check capillary refill in the patients finger. A provider prescribes oxycodone for a patient after abdominal surgery. Which of the following describes this type of medication? ✔✔Oxycodone is a Schedule II control substance A medical assistant is preparing to assist a provider with suturing a wound. Which of the following items should be in the sterile field for this procedure? ✔✔Hemostat.
A medical assistant is assisting with the physical examination of a patient who has scabies. Besides gloves which of the following pieces of PPE should the assistant wear ✔✔Gown A medical assistant is explaining a venipuncture procedure to a patient. Which of the following statements should the assistant make? ✔✔I'll be collecting a blood sample from you today. There wil be a small stick in your arm. A medical assistant is measuring the circumference of an infant's head Which of the following actions should the assistant take? ✔✔Place the zero mark of the measuring tape against the infant's forehead A medical assistant is reinforcing teachìng with a patient about the self-administration of insulin injections. Which of the following patient statements Indicates an understanding of the teaching? ✔✔"I will roll the bottle between my hands before drawing the medication" A medical assistant discovers a garbage can fire has started in the break room of the medical office. According to the RACE acronym for emergency response. which of the following actions should the assistant take first? ✔✔Evacuate staff and patients from the immediate area.
When assisting a provider with a punch biopsy of a mole. Which of the following tasks should a Medical Assistant expect to perform? ✔✔Receive and prepare tissue specimens for processing. A medical assistant should use which of the following solutions to prepare a patient's skin prior to drawing blood cultures? ✔✔Chlorhexidine Chlorhexidine is an antiseptic A medical assistant is preparing to administer a liquid, medication to a patient. Which of the following methods should the assistan use to ensure the correct dose is delivered? ✔✔Pour the medication to the prescribed dose in the medicine cup on a flat surface. A medical assistant is scheduling diagnostic tests for a patient's liver and pancreas. Which of the following systems is being assessed? ✔✔Digestive. Which of the following actions should a Medical Assistant take to verify the quality of venipuncture supplies before beginning a blood draw? ✔✔Inspect the integrity of the needle's seal
Which of the following items in a medical office are considered administrative office supplies? ✔✔Letterhead, envelopes and business cards A Medical Assistant is caring for a 4 - month-old infant who has a temperature of 100.4 F. Which of the following is this temperature when converted to Celsius? ✔✔38 C Formula (100.4°F − 32) × 5/9 = 38°C A medical assistant is preparing a patient who has psoriasis to be examined by the provider. When inspecting the patient's skin lesions, the assistant should expect to observe which of the following characteristics? ✔✔Silvery scaly. A medical assistant is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the patient for information, support and links to community services? ✔✔American Red Cross According to OSHA guidelines for universal precautions, which of the following types of patient contact would require a medical assistant to wear gloves, mask, a face shield, and protective apparel? ✔✔Assisting a provider with the removal of a cyst. OSHA designates assisting with minor surgical procedures as a category 1 task which means the Medical Assistant is at risk for
exposure to blood, bodily fluids, body tissues and the possibity of splashes and spills. These tasks require an MA to wear complete PPE A medical assistant is removing sutures from a patient who has a laceration on his left lower leg. After setting up the sterile field, which of the following actions should the assistant take? ✔✔LIft the first knot away from the skin. This allows room for the assistant to sip one tip of the suture scissors under the suture. A medical assistant is performing spirometry testing for a patient who has shortness of breath. Which of the following results of the spirometry test indicates a successful maneuver? ✔✔A fast an steady flow with no variability. Must also be consistent with two other spirometry maneuvers A medical assistant is entering a new Rx Into a patient's electronic medical record (EMR). While entering the Rx, an alert notifying the assistant of a medication interaction appears on the screen. Which of the follawing actions should the assistant take? ✔✔Consult with the provider before continuing to process the Rx. If an alert appears while entering a Rx into an EMR the assistant should recognize that the provider needs to be consulted due to the medication's potential interactions with other medications or certain foods.
A medical assistant is disposing of the syringe and needle she used to Inject a seasonal influenza vaccine. Which of the following actions should the medical assistant take? ✔✔Drop the syringe, needle first, into the biohazardous sharps container A medical assistant is administering Heparin subcutaneously to a patient. Which of the following actions should the assistant take? ✔✔Inject the medication slowly. Heparin needs to go into the fat layer under the skin. Pinch the skin lightly and put the needle in at a 45º angle. Push the needle all the way into the skin. Let go of the pinched skin. Inject the heparin slowly and steadily until it is all in. leave the needle in for 5 seconds Which of the following groups of EKG leads are bipolar? ✔✔Leads 1, II, and III are three bipolar limb leads that make up Einthoven's Triangle A medical assistant is composing business correspondence using the simplified letter style. Which of the following features should the assistant use? ✔✔A subject line in all capital letters
A medical assistant is reviewing a patient's recent medical history and notes that she has a healing fracture of the distal femur. Where on the patient's body should the assistant expect to find the injury? ✔✔Just above the knee. The femur is the longest and strongest bone in the body, it connects the hip to the knee. The term distal refers to a point farthest away from the trunk of the body. Therefore, the distal femur would be located above the knee Which of the following cell structures is instrumental in helping the body mobilize and secrete mucus from the respiratory tract? ✔✔Cilia. Cilia are hair-like projections found in the lungs that are capable of movement and are instrumental in helping with mobilizing and secreting mucus from the respiratory tract. Which af the following information should the MA enter into the appointment calendar when scheduling a patient for a skin rash? ✔✔Daytime phone number. The MA should enter the pt's name, daytime phone number and a brief description of the purpose of the pt's visit A patient tells a medical assistant that his provider's office is incompetent as there is no improvement in his condition. Which of the following is an appropriate response for the assistant ✔✔"I think that you feel that your treatment is not effective".
When informed consent is required for a procedure, which of the following steps should occur prior to the patient signing the form? ✔✔The provider should review alternative procedures with the patient A provider places an open sharps container in the linen hamper by mistake. Which of the following is the appropriate action for the medical assistant to take? ✔✔Dispose of the linen hamper contents as a biohazard. Which of the following is outside of a medical assistant's scope of practice? ✔✔Order additional lab tests to confirm the patient's condition A medical assistant is administering an intramuscular injection into the gluteus medius of an adult patient. At which of the following angles should the assistant insert the needie? ✔✔90° angle. A 90° angle is used primarily for intramuscular injections in adult patients A medical assistant should follow chain of custody guidelines for which of the following types of laboratory results? ✔✔Parentage testing. Chain of custody guidelines apply to drug screens, forensic studies, blood alcohol levels and parentage testing
Which of the following terms should a medical assistant use to tell a provider that a patient is having discomfort and difficulty breathing? ✔✔Dyspnea. Dyspnea is a term used to indicate that a pt is experiencing difficult or painful breathing A patient arrives at a clinic with a bill for x-rays that were required due to an injury at the patient's place of employment. The patient has private insurance and is eligible for workers' compensation. The assistant should recognize that which of the following parties is responsible for payment of this bill? ✔✔Paid in full by workers compensation. The MA should recognize that in instances in which a pt is eligible for workers comp. the workers comp. should be accepted as payment in full by the clinic. Any remaining balance should be written off by the clinic. Therefore, neither the pt nor the pt's private insurance should be billed Which of the following instructions should a medical assistant give to a patient when administering an enteric-coated tablet? ✔✔Swallow the tablet whole with a glass of water. Enteric-coated tablets should not be crushed, chewed or dissolved. The tablets need to arrive in the small intestines whole
When completing documentation in a patient's paper medical record, a medical assistant realizes she made an error. Which of the following actions should the assistant take? ✔✔Draw a line through the error and initial it. The assistant should draw a line through the error, insert the correction write the date next to the correction and initial or sign the correction. A medical assistant needs to remove all living micro-organisms from a contaminated towel clamp. Which of the following methods should the assistant use to cleanse this instrument? ✔✔Sterilization. Sterilization destroys all microbial life, including bacterial spores through physical or chemical methods. This is the method the assistant should use to cleanse the towel clamp. a MA is preparing a community resource library. Which of the following actions should the assistant take first? ✔✔Comple a list of local community agencies. The first step the MA should take is to research identify and create a list of available local community resources and services Which of the following techniques should a medical assistant use to confirm a patient's understanding of insulin administration? ✔✔Observe the patient as they perform a self- demonstration. Having the pt physicaly demonstrate their understanding of insulin administration allows the assistant to evaluate their comprehension
At work, a Medical Assistant cared for a neighbor who sustained multiple injuries in a fall. After work, another neighbor asks the MA what happened to the neighbor who fell. Following the American Association of Medical Assistants' (AAMA) Code of Ethics, which of the following responses should the MA make? ✔✔I can't share any information about what happens at my job. It is the assistants responsability to remain within the legal scope of practice and the AAMA Code of Ethics by mantaining patient confidentiality a MA is preparing to create a report about patients who have a family history of breast cancer. Which of the following types of software will allow the assistant to sort. retrieve, and combine information for this report? ✔✔Database management. The MA should use a database management system to sort and retrieve information quickly. A database allows the MA to track specific information and create customized applications to sort the information and create reports. A medical assistant is cleaning an examination room after assisting a provider with a biopsy. Which of the following actions should the assistant take? ✔✔Hold sharps by the blunt end to avoid a needlestick injury
Prior to a patient's follow-up appointment which of the following information should a medical assistant report to the provider? ✔✔Recent laboratory results. Report recent lab results prior to the pt's visit so the provider can review them with the pt during the follow-up A patient reports getting a bill that includes services she did not receive. Which of the following actions should a MA take to reconcile these charges? ✔✔Review that days encounter forms to determine if another patient received the services. The purpose of the encounter form is to account for current charges, payments and balances for each pt. The MA can review these documents to determine that the pt was seen on the indicated date of service and what services the pt received A medical assistant has requested a preauthorization for a patient's referral to a specialist. Which of the following is a reason for the claim submitted by the specialist to be denied? ✔✔The service is provided after the expiration date. An authorization provided for a specialist indicates a range of dates for evaluation and treatment. Any action taken outside of this range is subject to denial of payment. A medical assistant has a request to collect a routine CBC from a healthy 10-month-old infant Which of the following is the most appropriate collection site? ✔✔Left heel. If achild is under
12 months of age an assistant should select the child's left heel as the collection site for routine testing even if there is a well developed vein available. The heel stick is sufficient and causes less trauma A medical assistant is reviewing laboratory requisitions. For which of the following patient conditions should the assistant perform a capillary collection rather than a venipuncture? ✔✔Previous thromboses. The Medical Assistant should consider a capillary puncture when the amount of blood needed is minimal and a patient has a history of thromboses a Medical Assistant receives a phone call from a patient who seems anxious about the results of a test. Which of the following responses should the assistant make? ✔✔"I know you are concerned about your test results, we will call you as soon as your results come in." The response shows empathy and active listening skills on the part of the assistant which communicates to the patient that the MA recognices his emotions. Empathy allows the assistant to validate the patient's emotions without becoming unprofessional and losing objectivity. During a routine venipuncture, the patient becomes pale and diaphoretic. What condition is most likely to occur in this patient? ✔✔Syncope. The assistant should recognize these manifestations as the onset of syncope and should take the necessary precautions in case the patient faints.
