Management - Organizational Behavior Ch. 7
Organizational Behavior, Version 1.1
Bauer & Erdogan
FWK Test Item File
Chapter 7
TRUE/FALSE
1.There are a variety of ways to lessen stress in the workplace.
(True)
2.Stress, or the body’s response to a change that requires a physical, mental or emotional
response, is always bad for the individual.
(False)
3.Eighty percent of all American workers report they feel workplace stress at least some of the
time.
(True)
4.The amygdala section of the brain is responsible for stimulating fear responses.
(True)
5.The human brain responds to outside threats to individual safety with a “fight or flight” message.
(True)
6.The General Adaptation Syndrome looks at how events on the job cause different kinds of people
to feel different kinds of emotions.
(False)
7.In the resistance phase of stress, an outside stressor jolts an individual insisting that something
must be done.
(False)
8.John’s company downsized, and John is now performing his own job plus most of his former
coworker Sidney’s job. John is now experiencing role ambiguity.
(False)
9.Role conflict is a result of contradictory demands at work.
(True)
10.Role conflict is the strongest predictor of poor performance on the job.
(False)
11.Information overload negatively impacts employee efficiency and creativity.
(True)
12.AHealthmagazine survey indicates that the most stressful job in 2008 was that of police officer.
(False)
