Management - Organizational Behavior Ch. 14
Organizational Behavior, Version 1.1
Bauer & Erdogan
FWK Test Item File
Chapter 14
TRUE/FALSE
1.Toyota employees feel a sense of ownership in their company, which is supported by the firm’s
matrix structure.
(True)
2.Toyota employees are expected to be experts in what they do.
(True)
3.Toyota uses a system of continuous improvement and learning.
(True)
4.Just-in-time production leads to antagonistic relations between Toyota and its suppliers.
(False)
5.Decentralization is the concentration of decision making at higher levels in the organization.
(False)
6.Employees feel that decentralized organizations provide greater levels of procedural fairness.
(True)
7.If a firm is operating in a stable environment, the centralized organizational structure may lead to
the most efficient operations.
(True)
8.A unionized firm has very formalized structures.
(True)
9.A formalized structure leads to faster decision making.
(False)
10.Tall structures have wider span of control than flat structures.
(False)
11.Flat structures are better at satisfying employee self-actualization needs while tall structures are
better at satisfying employee security needs.
(True)
12.In divisional structures, employees tend to be more specialists than generalists.
(False)
13.Functional structures are most effective for companies with large product lines.
