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Lesson 27 STEREOTYPES, DIVERSITY, AND CONFLICT I Quotations In individuals, insanity is rare; but in groups, parties, nations, and epochs it is the rule. Friedrich Nietzsche, Beyond Good and Evil
Every man over forty is a scoundrel. George Bernard Shaw (1856 - 1950) Irish playwright.
I love the people with their straightforward minds. It's just that their smell brings on my migraine. Bertolt Brecht (1898 - 1956) German playwright and poet.
In this lecture we will discuss the following points: The influence of stereotyping, culture, and social-group power on inter-personal conflict
The reasons of stereotyping others and why stereotypes resist change
‘Red Flags’ that alert you to a situation may mislead you
Tactics and strategies to offset stereotyping
How cultural and sub-cultural differences affect interpersonal conflict
Ways to minimize negative impact of cultural differences
Effect of caste, baradarism, religious sect, and gender on handling conflict
Stereotype Man for the field and woman for the hearth: Man for the sword and for the needle she: Man with the head and woman with the heart: Man to command and woman to obey; All else confusion. Alfred Tennyson (1809 - 1892) British poet.
Obedience is woman's duty on earth. Harsh suffering is her heavy fate. Friedrich von Schiller (1759 - 1805) German poet, playwright and historian.
Stereotypes are oversimplified generalizations about the person who belong to a different group. Prejudice can be defined as an unsubstantiated judgment or opinion about an individual or a group, either favorable or unfavorable in nature.
The term is usually used in unfavorable ways or to show hostile attitude towards other people based on their membership in the other group. The distinguishing characteristic of a prejudice is that it relies on stereotypes.
Result: Discrimination and Integration
Categories of Diversity Issues Diversity issues fall into three main categories.
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- The first category is stereotyping. Stereotyping is the attribution of thoughts, qualities, behaviors, and attitudes to others based on their categorization into a social group.
- The second category includes considerations of culture. Language, cultural values, perspectives, and cultural attitude towards conflict, negotiation, and conflict resolution.
- The third category of diversity issue is the issue of power. Power problems in diversity conflict include the disempowerment of particular social groups and the existence of bigotry and prejudice based on social group membership. These categories frequently influence one another.
Stereotyping “First impressions are important”. (First impression is the last impression). Stereotypes are similar to first impressions; indeed, many first impressions come from stereotypes. All human beings stereotype. The propensity to judge people based on stereotype is general practice. It is in human cognitive system.
Effect of stereotypes Two major problems exist with this sort of attribution. The attribution that one makes as the result of stereotyping may be totally wrong. It is shameful to be stereotyped.
Stereotyping in Interpersonal Conflict Stereotypes are often wrong, leading to bad strategy. People are embarrassed when they are stereotyped, making conflict escalation likely
Why People Stereotype People use systematic processing to try to understand other people only if a) They have plenty of time and resources to devote to the task, b) They are highly motivated to understand the situation accurately
In the absence of these two requirements, people will use categories, such as stereotypes, to draw inferences about people
Summary Stereotypes are used to determine ready behaviors towards individuals belonging to different social categories. If we try to process the information about every individual in all situations, it will become highly inefficient. Stereotypes are part of human cognition and they are an important component of human relations and interpersonal conflict. The understanding of stereotyping can help avoid conflict and also towards resolving the interpersonal conflict.
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