Leadership Is Developed through Education and Experience, Exams of Pest Management

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The McGraw-Hill Companies, Inc. © 1999

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Chapter 4

Leadership Is Developed through

Education and Experience

The McGraw-Hill Companies, Inc. © 1999

Slide 4- 2

Chapter Goals

Describing a general model that describes

how we learn from experience.

Describing how perceptions can affect a

leader’s interpretation of, and actions in

response to, a particular leadership situation

and why reflection is important to leadership

development.

The McGraw-Hill Companies, Inc. © 1999

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Chapter Goals

Discussing how to evaluate and choose

between the many different kinds of

leadership programs available.

Cont.

The McGraw-Hill Companies, Inc. © 1999

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The Action-Observation

Model

The Action-Observation Model shows that

leadership development is enhanced when the

experience involves three different processes:

Action

Observation

Reflection

The McGraw-Hill Companies, Inc. © 1999

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Managerial Growth

Two factors that can foster managerial

growth:

The people you work with

The task itself

The McGraw-Hill Companies, Inc. © 1999

Slide 4- 8

Characteristics of

Successful Leaders

Ability to develop or adapt

Establish collaborative relations

Ability to build and lead a team

Non-authoritarian

The McGraw-Hill Companies, Inc. © 1999

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10

Characteristics of

Derailed Leaders

Inability to develop or adapt

Poor working relations

Inability to build and lead a team

The McGraw-Hill Companies, Inc. © 1999

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11

Characteristics of

Derailed Leaders

Authoritarian

Poor performance

Too ambitious

Cont.

The McGraw-Hill Companies, Inc. © 1999

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13

Twelve Most Frequent

Lessons of Experience for

Men and Women

Managers



Understanding other people’s

perspective

 Dealing with people over who you

have no authority



Handling political situations

Cont.

The McGraw-Hill Companies, Inc. © 1999

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14

Twelve Most Frequent

Lessons of Experience for

Men and Women

Managers

For Men Managers Only

Technical/professional skills

all about the business

Coping with ambiguous situations

Shouldering full responsibility

Persevering through adversity

Cont.

The McGraw-Hill Companies, Inc. © 1999

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16

Leadership Development

through Education and

Training



University Courses



Leadership Training Programs