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CAP Learn To Lead Chapter 4 Questions
and Answers Graded A+
In the everyday sense of the word, "a professional" is simply someone who is _____ for their work ✔✔paid
First, professionals must have a habit of putting the _____ interest above their own. ✔✔community's
Second, a professional is someone who has _____. ✔✔special skills
Third, professionals hold themselves and their peers to an _____ ✔✔ethical code
A _____ is an established requirement, a principle by which something can be judged ✔✔standard
The leader's _____ is the most important standard of all ✔✔example
_____ give leaders a way to express to the team what is expected from them. ✔✔Standards
_____ epitomize the Core Values ✔✔Air Force non-commissioned officers
Making the switch from airman to sergeant can be difficult. It involves transitioning from one who _____ to one who _____; from one who was _____ to one who _____. ✔✔was cared for, cares for others, taught, teaches
What are the responsibilities of the NCO? ✔✔Epitomize the Core Values, Guide, Instruct, and Mentor, Support the Leader, Reward People, Correct People, Career Counsel, and Keep Learning
The NCO is a _____ ✔✔first-line supervisor
How do NCOs prepare to fulfill their many responsibilities? ✔✔Technical Readiness, Physical Readiness, and Mental Readiness
Leadership is not about _____ people, but _____ them ✔✔controlling, serving
When does someone require coaching? ✔✔Anytime a leader identifies a need to help someone reach a higher level of effectiveness.
What does successful coaching look like? There are four key elements ✔✔Dialogue, Empowerment, Action, and Improvement
Coaching is marked by _____, a two-way conversation between the coach and the trainee ✔✔dialogue
_____ occurs when the person who has all the answers resists the urge to jump in and "fix" someone's problem for them ✔✔Empowerment
The dialogue between coach and coachee must produce something. This demonstrates _____. ✔✔Action
Ultimately, the goal of coaching is to help the
coachee reach a higher level of effectiveness. This demonstrates _____. ✔✔Improvement
What are the four techniques of successful coaching? ✔✔Observation, Purpose, Dialogue, Follow-Up
Coaching begins with _____ ✔✔observation
Rather than shooting from the hip, the coach should enter the dialogue having a plan. This represents _____ ✔✔purpose
The _____ is at the very center of coaching ✔✔dialogue
The coach uses words to paint a picture of the coachee's behavior represents _____ ✔✔Mirroring
It is important during dialogue that the person ask _____ ✔✔open-ended questions
The coach listens intently to what the trainee says and does not say shows _____ ✔✔Active Listening
people in fulfillment of the mission ✔✔supervise
_____ is a cornerstone of supervision ✔✔Trust
_____ means following an impartial set of rules and applying them equally to everyone ✔✔Fairness
distinguishing between fair and unfair requires _____ ✔✔wisdom
_____ teaches someone only what behaviors to avoid. It does not teach someone what they actually should be doing. ✔✔punishment
_____ is a learning process that provides an opportunity for positive growth ✔✔Constructive discipline
What is one of the fundamental laws of leadership ✔✔Praise in Public, Correct in Private
_____ must take place when the problem behavior is still fresh in the follower's and the leader's mind ✔✔Constructive discipline
When disciplining a subordinate, a leader stays _____. ✔✔calm
To keep constructive discipline positive, leaders focus on _____ ✔✔performance
_____ is the reason for an action. ✔✔Motivation
_____ is that which gives purpose and direction to a behavior ✔✔Motivation
In short, _____ is your "why." ✔✔motivation
A person's why, their _____, is their strong reason for desiring something. ✔✔motivation
Leaders who understand what motivates their people are apt to get them to fulfill the _____ ✔✔team's goals
What are the 7 needs of teams ✔✔Common Goals, Leadership, Involvement from All, Good Morale, Open Communication, Mutual Respect, and Ways to Resolve Conflict
Through _____, the process by which an individual's
attitudes, beliefs, and behaviors are influenced by other
people, teams can be deprived of the creative thinking and
individualism they need to succeed ✔✔conformity
There's always a chance that there may be _____, people who receive the fruits of the team's labor without doing their fair share of the work. ✔✔free riders
_____ occurs when team members seek unanimous agreement in spite of facts pointing to another conclusion. ✔✔Group-think
What are the 4 stages of the teams lifecycle ✔✔Forming, Storming, Norming, Performing
The acronym LEAD stands for ✔✔Lead with a clear purpose, Empower to participate, Aim for concensus, and Direct the team
What are the 3 Leadership Arenas? Label them in order from lowest to highest. ✔✔Tactical, Operational, and Strategic
The lowest Leadership Arena is known as the _____ arena. ✔✔Tactical
The middle Leadership Arena is known as the _____ arena. ✔✔Operational
The highest Leadership Arena is known as the _____ arena. ✔✔Strategic
