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LDR-303S Improving Organizations Assignment
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Explain the tools utilized to clarify and validate organizational problems. Strategic Alignment & Deployment (SA&D) is the method used to ensure everyone in the organization understands the priorities and goals identified by senior leadership. Go and See problem solving tool, leaders should physically go to the actual place/source of the problem and observe first-hand what is taking place. VOC process is a structured method of gathering the needs, wants, experiences, and expectations of the customer. Value Stream Maps or Process Maps can be used to visualize unclear processes and identify areas of improvement. Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis Provides an objective means to identify strengths and weaknesses, opportunities, or threats that may need to be addressed. Describe each state of Value Stream Mapping Current-State Map (Where you are.) This map is a visual display of the current process. It identifies all steps, provides information/data for each step from start to end. Ideal-State Map (Where you want to be.) This map shows how the process should look based on requirements, standards, design, or vision. This is what the process "could be" if there were no limitations. Future-State Map (How you're going to get there.)
This map shows incremental changes you want to make to the Current-State process to get it closer to the Ideal-State process. Describe the stages of a SWOT analysis
- Gather the Right People Gather people from different parts of your organization or involvement in a process.
- Draw your SWOT Chart A typical SWOT chart has four quadrants with each segment labeled. Additionally, you will want to identify the type of factors you want to look at Internally (Strengths/Weaknesses) and Externally (Opportunities/Threats).
- Brainstorm The SWOT analysis is a brainstorming tool.
- Sort and Rank the Ideas For each section of the SWOT, sort and prioritize ideas.
- Identify Areas of Improvement This is where the real benefit of doing a SWOT analysis comes in. You should be able to highlight unused strengths, unseen opportunities, unknown weaknesses, or upcoming threats. Describe the tools utilized to break down problems and identify performance gaps. Key Performance Indicators (KPIs)
Describe various root cause analysis tools that assist in problem solving efforts. Brainstorming is an informal approach to problem-solving that encourages your team to come up with as many ideas as possible. 5 Whys method, you should be able to see how one process affects another, identify relationships between different causes, and get to the root cause(s) of problems. Pareto Analysis is a method based on the Pareto Principle (also known as the 80/20 Rule) - the idea that 80 percent of problems may be the result of as little as 20 percent of causes. Affinity Diagrams provide a flexible method for brainstorming and organizing ideas/information. It can be used to organize many different potential causes or issues together. Cause-and-Effect diagram, also known as a Fishbone or Ishikawa Diagram, is a visual tool that logically categorizes potential causes for a specific problem. It visually displays causes and provides details to see causal relationships. Control Chart is a statistical process control method that involves collecting and analyzing data about a proc Explain how root cause analysis tools can assist in problem solving efforts in home organizations. Whether you are addressing problems at work or in your personal life, finding solutions to the root cause is imperative to ensure they are solved and stay solved. Reoccurring problems can waste time, money, and resources. Describe the tools used to develop countermeasures Analysis of Alternatives identifies strengths and weaknesses of all countermeasures so they can be compared for selection. Countermeasures that do not pass the analysis of alternatives test should be dropped from immediate consideration.
Decision Matrix Analysis helps to analyze a number of similar options to help weigh the most rational decision Action Plan helps to implement countermeasures outlines what needs to be done, when, and by whom. Describe the factors to consider when analyzing alternatives Effectiveness: Can this countermeasure help the team achieve the target or goal? How well will this countermeasure work? Will this countermeasure prevent reoccurrence of the problem? Feasibility: Is this countermeasure possible in this situation considering cost, safety, resources, management approval, and time? Impact: Will this countermeasure create more problems than it will help solve? What effects will this countermeasure have on my job, team, other operations, and the Air Force? Describe the process improvement tools used to see countermeasures through. Visual Management This includes the use of visual controls that prevent problems from being unseen. It helps people to immediately identify if they are working in the appropriate scope or are deviating from the standard. Six S This is a structured process providing a foundation for visual management of a workplace. Each "S" in this approach is designed to create workplace order, organization, cleanliness, and a standard. Steps are Sort, Straighten, Shine, Standardize, Sustain, and Safety. Material/Information Flow
Primary Visual Display (PVD) serves as a central communication point for a work group. The work group members themselves maintain performance metrics, schedules, improvement actions, cross-shift management issues and other useful group information on the PVD. Shift Start Up Meetings, of ten minutes in length, are held daily in front of the PVD and serve as a forum in which to recap prior day's performance, communicate critical information for today, reinforce safety and other work group practices, solicit solutions to problems, etc. Work Group Metrics and Short Interval Coaching, such as hour-by-hour charts, display expectations, actual performance and problems or issues through the shift. Performance metrics are essential to instill the discipline necessary for standard work and other lean practices to be sustained. Kaizen Action Sheet (KAS) System is a tool to systematically collecting and evaluating employee improvement suggestions. Most employees are full of ideas and are willin
