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A comprehensive set of questions and answers covering key concepts in management principles and practices, as taught in the man3025 course. It covers topics such as leadership styles, organizational culture, motivation theories, decision-making processes, and ethical considerations in business. A valuable resource for students preparing for their final exam in man3025, offering insights into the course's key concepts and providing a framework for understanding the subject matter.
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"This utilizes different management approaches when the situation calls for it, because there is
"Those working in the field of operations management view an organization as a ____, or a set of
"This is known as one of the four I's of leadership, and describes how leaders motivate followers
"According to the Managerial Grid Model, there are five styles of management/leadership behaviors. Which style claims that adequate organization performance is possible through balancing the necessity to get out the work with maintaining the morale of people at a
"When changing an organizational culture, this step sometimes involves cataclysmic events such
"When changing an organizational culture, this step involves developing a strategy for gathering
from the Cultural Elite" "_________ prefer abstract situations that are broad in scope. These managers tend to avoid
"This type of decision making involves looking for alternatives only long enough to find one that
"This procedure of evaluation consists of assigning one of several categories to describe the
"There are three main types of goal-setting processes. This type of goal setting does not allow
"Since an organization is a system that both responds to and has an effect on its environment, it is
"____________ is a measure of "input" that describes how well resources were used in
"__________ have expertise in a single area, such as production, accounting, human resources,
"_________ is the psychological process of determining appropriate activities that achieve the
"In the Hawthorne Studies, Elton Mayo led a series of studies that tried to test the effects of
"Douglas McGregor identifies two main approaches to management: Theory X and Theory Y.
Bureaucratic organization, scientific management and administrative principles"
"In the two-factor theory, _______ tend to be intrinsic in nature, and they have the potential to
"This refers to a belief in one's ability to perform a specific activity, determined primarily by how
"This refers to the relative strength of an individual's identification with and involvement in an
"This refers to the set of competencies that allow us to perceive, understand, and regulate
"In Fiedler's Contingency Theory of Leadership, he focused on three different factors of the work
"Hersey and Blanchard's Life Cycle Theory of Leadership describes four levels of maturity. Which
"Hersey and Blanchard's Life Cycle Theory of Leadership describes four levels of maturity. Which level is described by someone who is lacking specific required skills but motivated to take
"In an organization, organizational _________ typically refers to people's attitudes and how they
"In an organization, organizational __________ generally refers to organizational rules and
"_________ are the most difficult to identify and study because they deal with beliefs about
"A major challenge every organization has to deal with is____________. This refers to the way an organization secures its place in an industry and the way it copes with a constantly changing
"_________ is concerned with establishing and maintaining effective working relationships
"____________ is a type of rite that shows an individual's status has changed, such as a
"The ________ refers to respecting the dignity of all people and being concerned about how you
Improvement Goals" "The three elements of a performance review are goal setting, performance feedback, and
"How much goals will influence behavior is dependent on four basic elements of goal setting. This
"The two main components of a wage are 1. What is fair for the type of job and level of
market and the company's ability to furnish that level of compensation" "_______________ is the framework within which an organization arranges its lines of authority and communication. It defines the allocation of rights and duties and determines how
Organization design" "The five main elements of organizational design are division of labor, __________, span of
Departmentalization" "The five main elements of organizational design are ____________, departmentalization, span
Division of Labor"
"One of the ways to coordinate an organization's members so that low-level employees act in a way that supports the strategic goals of upper management is ________________. This is when
Standardization of work"
"One of the advantages of a bureaucracy is ____________. A highly specialized division of labor coupled with high coordination among employees and departments leads to a very resourceful
"Understanding the facts of the message and restating a paraphrased form back to the original
"The listener actually picks up the emotional cues and tries to understand what the speaker may
members of a certain demographic, population, or group (race, gender, age, etc.)—sets the stage for diversity bias" "When prejudice becomes active, it turns into _________, a time when members of a group are
"An unseen barrier that stops minority groups and women from attaining high positions in
ceiling effect" "This refers to a field of study that analyzes the way goods and services are rendered and
"Frederick W. Taylor believed that if employees performed their tasks in the 'best' way, after analyzing the activities and creating an optimal standard operating procedure, productivity would
Management"
"A manager notes that one of his employees is always on time. His perception of this employee's
"A performance review that includes evaluations from superiors, subordinates, and peers rather
appraisal" "Subordinate reviews are useful because they offer information that may not be readily
"This is a company-wide incentive program where financial incentive is tied to level of