Download Job analysis produces information and more Assignments Economics in PDF only on Docsity!
DRILL 1
1. Job analysis produces information used for writing job descriptions and job specifications A. True B. False 2. Conducting the job analysis is the sole responsibility of the human resource specialist. A. True B. False 3. A reliable test is one that yields consistent scores when a person takes two alternate forms of the test or when he or she takes the same test on two or more different occasions. A. True B. False 4. Supervisors should provide employees with feedback, development, and incentives necessary to help employees eliminate performance deficiencies or to continue to perform well. A. True B. False 5. Strategic human resource management refers to performing transactional duties that satisfy the needs and demands of both the employees and the employer. A. True B.False 6. Informal interviews provide quantitative job analysis information, which is why they are frequently used by managers who need to determine the relative worth of a job for pay purposes A. True B.False 7. Equivalent form estimates compare test scores from the same test administered at two points in time to determine test equivalence. A. True B.False 8. Job descriptions serve as the primary tool for developing performance standards because they already include specific job goals A. True B. False 9. Most firms link employees' pay to performance because financial incentives are extremely successful at motivating employees to perform above required standards. A. True B. False
10. Behavior modification principles can be useful to managers who seek to change employee behavior through rewards or punishments linked to performance A. True B. False 11. Decertification campaigns to end union representation are in principle very similar to the initial certification campaign that brought the union into power. A. True B.False 12. Equivalent form estimates compare test scores from the same test administered at two points in time to determine test equivalence. B. True B.False 13. In order to ensure that performance goals are challenging and relevant, Matthew, a marketing manager, should independently set goals for his subordinates because participative set goals usually produce lower job performance. A. True B.False 14. Financial benefits like employer-paid insurance and vacations are not a part of employee compensation A. True B.False 15. Positive reinforcement programs identify the worker behaviors that lead to accidents and then train workers to avoid these behaviors. A. True B. False 16. In small organizations, line managers frequently handle all personnel duties without the assistance of a human resource staff. A. True B. False 17. According to Maslow's theory, a manager will not be able to motivate an employee with challenging tasks if the employee does not make enough money to pay for basic necessities. A. True B. False 18. An occupational illness is any abnormal condition or disorder caused by exposure to environmental factors associated with employment. A. True B. False
- Which of the following terms refers to the procedure used to determine the duties associated with job positions and the characteristics of the people to hire for those positions? A. job description B. job specification C. job analysis D. job standard
- Which of the following terms refers to hiring workers who have criminal backgrounds without proper safeguards? A. employment malpractice B. negligent hiring C. unreliable testing D. improper hiring
- Which of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards? A. recruitment B. employee selection C. performance appraisal D. organizational development
- What type of pay plan is being used when workers are paid a sum for each unit they produce? A. base pay B. competency-based pay C. job-based pay D. piecework
- What is the primary cause of workplace accidents? A. chance occurrences B. unsafe conditions C. unsafe employee behavior D. weather-related accidents
- Which of the following would provide the best solution for a global firm's HR department that needs to immediately provide employees with corporate information?
A. streaming desktop video B. electronic outsourcing C. productivity software D. peripheral devices
- Which of the following indicates the distribution of work within a firm and the lines of authority and communication? A. job analysis B. process chart C. employee matrix D. organization chart
- The best way for employers to avoid improper applicant screening at private employment agencies is by ________. A. using non-profit agencies to locate advertise open jobs B. providing the agency with an accurate job description C. posting jobs on the firm's intranet and bulletin boards D. developing applicant screening software for internal hires
- Which of the following best describes how to use a retest estimate to assess reliability? A. administer the same test to different people at two different points in time and compare their test scores at time 2 with the scores at time 1 B. administer different tests to a group of people and compare the range of collected test scores C. administer the same test to a group of people and compare the range of collected test scores D. administer the same test to the same people at two different points in time and compare their test scores at time 2 with their scores at time 1
- Ha was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a nine-month period of time. Her employer is utilizing the ________ form of training A. job rotation B. coaching C. special assignments D. informal learning 10.Pho 24 executives want to standardize the hiring process by requiring all franchisees to use the same pre-employment tests. Which of the following
B. talk in terms of objective work data C. give specific examples of poor performance D. compare the person's performance to that of other employees 14.According to experts, the primary hindrance to a firm's productivity is its inability to ________. A. establish effective manufacturing facilities B. acquire and maintain human capital C. use advanced accounting controls D. attain adequate cash and credit 15.Which of the following is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling personnel? A. manager B. entrepreneur C. representative D. generalist 16.A manager uses the information in a job analysis for all of the following EXCEPT ________. A. assessing training requirements B. complying with government regulations C. determining appropriate compensation D. providing accurate performance appraisals 17.________ is the process of deciding what positions the firm will have to fill and how to fill them A. Selection B. Job analysis C. Interviewing D. Personnel planning 18.Which of the following terms refers to helping new employees appreciate the values and culture of a firm A. onboarding B. outsourcing
C. organizing D. offshoring 19.Direct financial payments include all of the following EXCEPT ________. A. wages B. insurance C. salaries D. incentives 20.Which of the following refers to the authority exerted by a human resource manager as coordinator of personnel activities? A. staff authority B. line authority C. functional authority D. corporate authority 21.Which of the following indicates the distribution of work within a firm and the lines of authority and communication? A. job analysis B. process chart C. employee matrix D. organization chart 22.The most important consideration when developing an online job analysis is to ________. A. require employees to be monitored by supervisors B. make questions and the process as clear as possible C. provide monetary rewards for timely completion D. ask open-ended questions to ensure honest responses 23.Hang, a supervisor at a manufacturing facility, suspects that one of her subordinates may be under the influence of drugs. Which of the following actions should Hang take? A. Hang should contact the worker's spouse for advice B. Hang should contact the police and a security guard C. Hang should observe the worker for signs of impairment D. Hang should ignore the matter because it is a personal issue
29.At Tienphong plastic company, supervisors are required to conduct daily inspections of all equipment. Recently, three workers were seriously injured by a large press used to mold plastic parts. They are currently recuperating at home. As a result, top management is evaluating all aspects of safety at the facility to determine what changes need to be made. Which of the following, if true, best supports the argument that Tienphong company needs to implement a positive reinforcement program? A. Each of the injured workers was given a job simulation test prior to selection and placement. B. The injured workers removed a safety guard while operating the press in order to speed the process. C. The press used by the injured workers was an older model that had recently been repaired. D. One of the injured workers was on probation with Tienphong company for starting a fight with a co-worker. 30.Which of the following best supports the argument that jobs should be described in terms of competencies rather than duties? A. New employees in high-performance work systems receive extensive job skills training for their specific positions. B. Managers in global firms are empowered to implement job rotation, job enlargement, and job enrichment in order to maximize productivity. C. In high-performance work systems, employees serve as team members rotating among various jobs. D. Globalization and telecommuting require workers to be able to self- manage and perform duties without close supervision. 31.Once a month, Hung meets with a group of employees from various departments at his firm. They gather for breakfast in one of the firm's conference rooms to discuss their individual career goals. Which of the following terms most likely describes Hung's group A. career success team B. corporate fraternity C. career anchor team D. management planning group 32.Hoa has worked at Lien Viet Bank for six years as a loan officer. Trang was recently hired by Lien Viet Bank as a loan officer, and Trang's salary
is higher than Hoa's salary. Which of the following terms best describes this situation? A. salary compression B. age discrimination C. market expansion D. reward strategy 33.Vinaphone's employer puts a predetermined portion of profits into a trust account for Vinaphone's retirement. Which of the following is most likely the type of profit-sharing plan used by Vinaphone's employer? A. deferred profit-sharing plan B. industrial incentive system C. cash plan D. gain sharing plan 34.________ functions involve assisting and advising line managers, and they are the central aspect of a human resource manager's job. A. Staff B. Advocacy C. Line D. Recruiting 35.Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures? E. planning F. organizing G. leading H. motivating 36.Managers use ________ to uncover essential duties that have not been assigned to specific employees. A. work activities B. job specifications C. job analysis D. performance standards
42.A ________ is authorized to direct the work of subordinates and is responsible for accomplishing the organization's tasks. I. staff manager J. recruiter K. line manager L. training specialist 43.All of the following types of information will most likely be collected by a human resources specialist through a job analysis, EXCEPT ________ A. human behaviors B. performance standards C. human requirements D. employee benefits options 44.All of the following are disadvantages associated with piecework plans EXCEPT that workers ________. A. resist attempts to modify production standards B. focus on production quantity instead of quality C. view the plans as unfair and complicated D. dislike new technology or processes 45.Which of the following is NOT a method of minimizing workplace accidents? A. reducing unsafe acts. B. training employees. C. screening employees. D. paying better wages. 46.For which of the following jobs is direct observation NOT a recommended method for collecting job analysis data? A. assembly-line worker. B. accounting clerk. C. attorney. D. salesperson.
47.Huyen works as a nurse on temporary assignment for hospitals throughout the region on an as-needed basis. Huyen is ________. A. a contingent worker. B. on job rotation. C. using job enlargement. D. in a benchmark job. 48.Which of the following is most likely NOT one of the goals of a firm's employee orientation program? A. making new employees feel like part of a team B. helping new employees become socialized into the firm C. assisting new employees in selecting the best labor union D. teaching new employees about the firm's history and strategies 49.Which of the following is NOT one of the recommended guidelines for setting effective employee goals? A. assigning specific goals B. assigning measurable goals C. assigning challenging but doable goals D. administering consequences for failure to meet goals 50.Which form of equity refers to how a job's pay rate in one company compares to the job's pay rate in other companies? A. distributive B. internal C. external D. individual 51.Which of the following shows the relationship between the value of the job and the average pay for this job? A. benchmark B. pay grade C. scatter plot D. wage curve 52.Which of the following terms refers to changing behavior through rewards or punishments that are contingent on performance? E. behavior modification
DRILL 2
1. The immediate supervisor of a group of workers being interviewed for job analysis purposes is not allowed to attend the session due to concerns about workers failing to provide honest responses to questions. A. True B. False 2. Functional authority is the authority exerted by a human resource manager as coordinator of personnel activities. B. True B. False 3. Some employers collecting job analysis information provide employees with pocket dictating machines and pagers to record activities at random times of the work day. B. True B. False 4. The assumption shared by both trend analysis and ratio analysis is that productivity remains about the same from year to year. A. True B. False 5. An internal comparison estimate measures a test's internal consistency. A. True B. False 6. One party can compel the other party to negotiate over permissible items if the employees agree to it. B. True B.False 7. The basic problem with using a ranking method for performance appraisals is not identifying the extreme good and bad performers but differentiating meaningfully between the others. A. True B. False 8. During the evaluation stage of industrial hygiene, a facility's health and safety officers interview employees and conduct a facility survey. A. True B. False 9. To prove sexual harassment, it is necessary to show that the harassment had tangible consequences such as demotion or termination. A. True B.False 10. Formal performance appraisals have been eliminated by almost all major firms and replaced by daily assessments by peers in addition to extensive training opportunities. B. True B. False 11. The standard hour plan is like the piece rate plan except instead of getting a rate per piece, the employee gets a premium equal to the percent by which his or her performance exceeds the standard. A. True B. False 12. Human resource managers are generally staff managers.
C. True B.False
13. Questionnaires developed for the purpose of job analysis are always structured in the form of checklists so that the information can easily be entered into a database C. True B. False 14. The use of the Internet enables firms to centralize their recruitment efforts. B. True B. False 15. Employers can replace strikers permanently unless the strike is based on unfair labor practices. A. True B. False 16. Workplace accidents occur more often during night shifts than during daytime shifts. A. True B. False 17. Studies suggest that employees are more likely to describe their job duties in the form of simple task statements instead of as ability statements during job analysis interviews. True B.False 18. Attitude surveys, employee diaries, tests, and performance appraisals are tools for conducting a performance analysis. A. True B.False 19. The HR department monitors the performance appraisal system, but it is typically not involved in rating employees. B. True B.False 20. An employer can ask applicants whether they have disabilities, but an employer cannot ask applicants if they have the ability to perform a job. B. True B. False 21. Performance analysis is a detailed study of a job to determine what specific skills the job requires. A. True B. False 22. Wage rate has been the main issue negotiated by unions in collective bargaining
- Which function of the management process includes delegating authority to subordinates and establishing channels of communication? M. organizing N. motivating O. leading P. planning
- All of the following are ways in which employers use technology to support their human resource management activities EXCEPT ________. A. paying employees and suppliers electronically B. offshoring and outsourcing benefits administration services C. offering online employee training through streaming desktop videos D. developing data warehouses to compare employees' skills with the firm's needs
- Phu Gia software firm is seeking several permanent employees with experience in the semiconductor industry and advanced degrees in computer science. The firm is a small one and cannot afford to pay a traditional recruiting firm a fee. Instead, this firm should consider using a ________. E. contingency-based recruiter F. temporary staffing agency G. outsourcing staffing service H. on-demand recruiting service
- Which function of the management process includes selecting employees, setting performance standards, and compensating employees? Q. organizing R. motivating S. staffing T. planning
- Which of the following terms refers to studying a firm's past employment needs over a period of years to predict future needs? E. ratio analysis F. trend analysis G. graphical analysis H. computer analysis
- Which of the following steps will most likely NOT help employers protect themselves against charges of negligent training?
A. confirming an employee's claims of skill and experience B. providing extensive and appropriate training C. evaluating the effectiveness of the training D. paying employees for their training time
- Which of the following is most likely NOT a role played by the HR department in the performance appraisal process? A. conducting appraisals of employees B. monitoring the effectiveness of the appraisal system C. providing performance appraisal training to supervisors D. giving advice to supervisors
- Interviews for the purpose of collecting job analysis data will most likely address all of the following topics EXCEPT ________. E. primary work duties F. required education G. necessary experience H. personal hobbies
- A recruiting yield pyramid is the historical arithmetic relationship between all of the following EXCEPT ________. E. internal and external candidates F. offers made and offers accepted G. recruitment leads and invitees H. interviews and offers made 10.Which of the following is the primary disadvantage of using internal sources of candidates to fill vacant positions in a firm? A. lack of knowledge regarding a candidate's strengths B. potential to lose employees who aren't promoted C. costs associated with transferring employees D. questionable commitment of candidates to the firm 11.All of the following are measured by aptitude tests EXCEPT ________. A. deductive reasoning B. numerical ability C. memory D. temperament 12.Which of the following is NOT a tool used by firms to recruit outside candidates?
