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Introduction to Crisis Theory - Case management - Lecture Notes, Study notes of Business Management and Analysis

Introduction to Crisis Theory, Communities Organizations, Stressful Conditions, Environmental Stressors, Material Resources, Events Vs Conditions, Stressful Events, Stressful Conditions, Produce Conditions, Practice Case Example. These are the lecture notes of Management.

Typology: Study notes

2012/2013

Uploaded on 01/01/2013

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Introduction to Crisis Theory
“crisis is not a pathological state; it may occur to anyone at any stage in his or her life
span.” (Golan, 1978)
Few of us will ever experience psychopathology first hand. Less than 20% of the
population will have a clinically severe depression and less than 2% a psychotic episode.
But we will all experience active crisis in our lives.
INTRODUCTION
Active Crisis is a normal part of living and represents a transient, time-limited state of
disorganization. Not only do INDIVIDUALS experience active crisis, but so do:
FAMILIES COMMUNITIES ORGANIZATIONS
CONDITIONS
Conditions exist over a period of time and represent a state of being. Conditions describe
interpersonal and physical environments of the organism.
EVENTS
Sudden, short-lived, changes that happen to a system at a time and place. They have an
immediate impact like an accident, an earthquake or a holiday.
An analysis of immediate and recent STRESSORS is central to
understanding the origins of active crisis.
Stress is a physiological reaction. STRESS is a central concept in
crisis intervention. Stress is a complex psychological and interpersonal
phenomenon.
STRESSFUL CONDITIONS
ENVIRONMENTAL
Typical environmental stressors might include: noise, crowding, pollution,
lack of material resources, danger, etc.
INTERPERSONAL
Typical interpersonal stressors would involve: excessive role strains and
demands, conflicts with others, lack of opportunities, abusive or harassing
situations, etc.
EVENTS vs. CONDITIONS
STRESSFUL EVENTS are salient
Clients are usually aware of the stressful events in their lives; though often they do not
see the connection between these events and the distress they may be experiencing.
STRESSFUL CONDITIONS are subtle
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Introduction to Crisis Theory

“crisis is not a pathological state; it may occur to anyone at any stage in his or her life span.” (Golan, 1978)

Few of us will ever experience psychopathology first hand. Less than 20% of the population will have a clinically severe depression and less than 2% a psychotic episode. But we will all experience active crisis in our lives.

INTRODUCTION Active Crisis is a normal part of living and represents a transient, time-limited state of disorganization. Not only do INDIVIDUALS experience active crisis, but so do: FAMILIES COMMUNITIES ORGANIZATIONS

CONDITIONS Conditions exist over a period of time and represent a state of being. Conditions describe interpersonal and physical environments of the organism.

EVENTS Sudden, short-lived, changes that happen to a system at a time and place. They have an immediate impact like an accident, an earthquake or a holiday.

An analysis of immediate and recent STRESSORS is central to understanding the origins of active crisis.

Stress is a physiological reaction. STRESS is a central concept in crisis intervention. Stress is a complex psychological and interpersonal phenomenon.

STRESSFUL CONDITIONS

ENVIRONMENTAL Typical environmental stressors might include: noise, crowding, pollution, lack of material resources, danger, etc.

INTERPERSONAL Typical interpersonal stressors would involve: excessive role strains and demands, conflicts with others, lack of opportunities, abusive or harassing situations, etc.

EVENTS vs. CONDITIONS STRESSFUL EVENTS are salient Clients are usually aware of the stressful events in their lives; though often they do not see the connection between these events and the distress they may be experiencing.

STRESSFUL CONDITIONS are subtle

Because stressful conditions are continuously experienced, clients accommodate to them and may even take them for granted. Clients are often unaware of the stressful conditions in their lives.

Events may produce conditions: Car accident Plant closing Disability/Handicap Chronic unemployment

PRACTICE CASE EXAMPLE Find two stressful events in this case. Find nine stressful conditions. Mary is a 32 y.o. single mother of two children (ages 13 and 10). Two months ago her X - husband left the state and stopped paying child support. Mary is a computer clerk at a local bank. On some days she sits in front of her computer terminal for 8 hours. Her supervisor is the 24 y.o. son of the bank president. He has little experience with the bank’s antiquated computer system which often breaks down. He refers to the women in the bank as “girls” and often makes sexual advances to Mary and other single women in the bank. Mary is crowded with seven other women into a small, basement room which has poor ventilation, fluorescent lighting, no windows, and a faulty thermostat.

ANSWERS TO PRACTICE CASE EXAMPLE Stressful events are highlighted in blue. Stressful conditions are highlighted in red. Mary is a 32 y.o. single mother of two children (ages 13 and 10). Two months ago her X - husband left the state and stopped paying child support. Mary is a computer clerk at a local bank. On some days she sits in front of her computer terminal for 8 hours. Her supervisor is the 24 y.o. son of the bank president. He has little experience with the bank’s antiquated computer system which often breaks down. He refers to the women in the bank as “girls” and often makes sexual advances to Mary and other single women in the bank. Mary is crowded with seven other women into a small, basement room which has poor ventilation, fluorescent lighting, no windows, and a faulty thermostat.

SUMMARY •There is a difference between active crisis and mental illness. •Crises can happen to any size system: individuals, families, small groups, organizations, etc. •Stress is a “fuzzy” concept and it is easier to think of stressors. •Some stressors (i.e. stressful events) happen suddenly. •Some stressors (i.e. stressful conditions) exit over a period of time. •Stressful conditions may exist in our physical environment and our interpersonal relationships. •Stressful events are easier to recognize than stressful conditions.