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2–2–THE SAGE HANDBOOK OF QUALITATIVE RESEARCH truth, significance, graduate training, values, and politics. By the early 1990s, there was an explosion of ...
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The Discipline and Practice of Qualitative Research Norman K. Denzin and Yvonna S. Lincoln
he global community of qualitative researchers is mid- way between two extremes, searching for a new middle, moving in several different directions at the same time.^1 Mixed methodologies and calls for scientifically based research, on the one side, renewed calls for social justice inquiry from the critical social science tradition on the other. In the method- ological struggles of the 1970s and 1980s, the very existence of qualitative research was at issue. In the new paradigm war, “every overtly social justice-oriented approach to research... is threatened with de-legitimization by the government-sanctioned, exclusivist assertion of positivism... as the ‘gold standard’ of educational research” (Wright, 2006, pp. 799–800). The evidence-based research movement, with its fixed standards and guidelines for conducting and evaluating qualitative inquiry, sought total domination: one shoe fits all (Cannella & Lincoln, Chapter 5, this volume; Lincoln, 2010). The heart of the matter turns on issues surrounding the poli- tics and ethics of evidence and the value of qualitative work in addressing matters of equity and social justice (Torrance, Chapter 34, this volume). In this introductory chapter, we define the field of qualitative research, then navigate, chart, and review the history of qualita- tive research in the human disciplines. This will allow us to locate this handbook and its contents within their historical moments. (These historical moments are somewhat artificial; they are socially constructed, quasi-historical, and overlapping conventions. Nevertheless, they permit a “performance” of developing ideas. They also facilitate an increasing sensitivity to and sophistication about the pitfalls and promises of ethnogra- phy and qualitative research.) A conceptual framework for read- ing the qualitative research act as a multicultural, gendered process is presented. We then provide a brief introduction to the chapters, con- cluding with a brief discussion of qualitative research. We will also discuss the threats to qualitative human-subject research from the methodological conservatism movement, which was noted in our Preface. As indicated there, we use the metaphor of the bridge to structure what follows. This volume provides a bridge between historical moments, politics, the decolonization project, research methods, paradigms, and communities of interpretive scholars. 2 History, Politics, and Paradigms To better understand where we are today and to better grasp current criticisms, it is useful to return to the so-called para- digm wars of the 1980s, which resulted in the serious crippling of quantitative research in education. Critical pedagogy, critical theorists, and feminist analyses fostered struggles to acquire power and cultural capital for the poor, non-whites, women, and gays (Gage, 1989). Charles Teddlie and Abbas Tashakkori’s history is helpful here. They expand the time frame of the 1980s war to embrace at least three paradigm wars, or periods of conflict: the postpos- itivist-constructivist war against positivism (1970–1990); the conflict between competing postpositivist, constructivist, and critical theory paradigms (1990–2005); and the current conflict between evidence-based methodologists and the mixed meth- ods, interpretive, and critical theory schools (2005–present).^2 Egon Guba’s (1990a) The Paradigm Dialog signaled an end to the 1980s wars. Postpositivists, constructivists, and critical theo- rists talked to one another, working through issues connected to ethics, field studies, praxis, criteria, knowledge accumulation,
truth, significance, graduate training, values, and politics. By the early 1990s, there was an explosion of published work on qualita- tive research; handbooks and new journals appeared. Special interest groups committed to particular paradigms appeared, some with their own journals.^3 The second paradigm conflict occurred within the mixed methods community and involved disputes “between indi- viduals convinced of the ‘paradigm purity’ of their own posi- tion” (Teddlie & Tashakkori, 2003b, p. 7). Purists extended and repeated the argument that quantitative and qualitative meth- ods and postpositivism and the other “isms” cannot be com- bined because of the differences between their underlying paradigm assumptions. On the methodological front, the incompatibility thesis was challenged by those who invoked triangulation as a way of combining multiple methods to study the same phenomenon (Teddlie & Tashakkori, 2003a, p. 7). This ushered in a new round of arguments and debates over paradigm superiority. A soft, apolitical pragmatic paradigm emerged in the post- 1990 period. Suddenly, quantitative and qualitative methods became compatible, and researchers could use both in their empirical inquiries (Teddlie & Tashakkori, 2003a, p. 7). Propo- nents made appeals to a “what works” pragmatic argument, contending that “no incompatibility between quantitative and qualitative methods exists at either the level of practice or that of epistemology... there are thus no good reasons for educa- tional researchers to fear forging ahead with ‘what works’” (Howe, 1988, p. 16). Of course, what works is more than an empirical question. It involves the politics of evidence. This is the space that evidence-based research entered. It became the battleground of the third war, “the current upheaval and argument about ‘scientific’ research in the scholarly world of education” (Clark & Scheurich, 2008; Scheurich & Clark, 2006, p. 401). Enter Teddlie and Tashakkori’s third moment: Mixed methods and evidence-based inquiry meet one another in a soft center. C. Wright Mills (1959) would say this is a space for abstracted empiricism. Inquiry is cut off from politics. Biogra- phy and history recede into the background. Technological rationality prevails.
The academic and disciplinary resistances to qualitative research illustrate the politics embedded in this field of dis- course. The challenges to qualitative research are many. To bet- ter understand these criticisms, it is necessary to “distinguish analytically the political (or external) role of [qualitative] meth- odology from the procedural (or internal) one” (Seale, Gobo, Gubrium, & Silverman, 2004, p. 7). Politics situate methodology within and outside the academy. Procedural issues define how qualitative methodology is used to produce knowledge about the world (Seale et al., 2004, p. 7). Often, the political and the procedural intersect. Politicians and hard scientists call qualitative researchers journalists or “soft” scientists. Their work is termed unscientific, only exploratory, or subjective. It is called criticism and not theory, or it is interpreted politically, as a disguised version of Marx- ism or secular humanism (see Huber, 1995; also Denzin, 1997, pp. 258–261). These political and procedural resistances reflect an uneasy awareness that the interpretive traditions of qualitative research commit one to a critique of the positivist or post- positivist project. But the positivist resistance to qualitative research goes beyond the “ever-present desire to maintain a distinction between hard science and soft scholarship” (Carey, 1989, p. 99). The experimental (positivist) sciences (physics, chemistry, economics, and psychology, for example) are often seen as the crowning achievements of Western civilization, and in their practices, it is assumed that “truth” can transcend opinion and personal bias (Carey, 1989, p. 99; Schwandt, 1997b, p. 309). Qualitative research is seen as an assault on this tradition, whose adherents often retreat into a “value-free objectivist science” (Carey, 1989, p. 104) model to defend their position. The positivists seldom attempt to make explicit, and critique the “moral and political commitments in their own contingent work” (Carey, 1989, p. 104; Lincoln, Lynham, & Guba, Chapter 6, this volume). Positivists further allege that the so-called new experimen- tal qualitative researchers write fiction, not science, and have no way of verifying their truth statements. Ethnographic poetry and fiction signal the death of empirical science, and there is little to be gained by attempting to engage in moral criticism. These critics presume a stable, unchanging reality that can be studied with the empirical methods of objective social science (see Huber, 1995). The province of qualitative research, accordingly, is the world of lived experience, for this is where individual belief and action intersect with culture. Under this model, there is no preoccupation with discourse and method as material interpretive practices that constitute representation and description. This is the textual, narrative turn rejected by the positivists. The opposition to positive science by the poststructuralists is seen, then, as an attack on reason and truth. At the same time, the positivist science attack on qualitative research is regarded as an attempt to legislate one version of truth over another.
Writing about scientific research, including qualitative research, from the vantage point of the colonized, a position that she chooses to privilege, Linda Tuhiwai Smith states that “the term ‘research’ is inextricably linked to European imperialism and colonialism.” She continues, “the word itself is probably one of the dirtiest words in the indigenous world’s vocabulary...
experience, introspection, life story, interview, artifacts, and cultural texts and productions, along with observational, his- torical, interactional, and visual texts—that describe routine and problematic moments and meanings in individuals’ lives. Accordingly, qualitative researchers deploy a wide-range of interconnected interpretive practices, hoping always to get a better understanding of the subject matter at hand. It is under- stood, however, that each practice makes the world visible in a different way. Hence, there is frequently a commitment to using more than one interpretive practice in any study. 2 tHe Qualitative researcHer-as-Bricoleur and Quilt maker Multiple gendered images may be brought to the qualitative researcher: scientist, naturalist, fieldworker, journalist, social critic, artist, performer, jazz musician, filmmaker, quilt maker, essayist. The many methodological practices of qualitative research may be viewed as soft science, journalism, ethnogra- phy, bricolage, quilt making, or montage. The researcher, in turn, may be seen as a bricoleur, as a maker of quilts, or in filmmak- ing, a person who assembles images into montages (on mon- tage, see Cook, 1981, pp. 171–177; Monaco, 1981, pp. 322–328; and discussion below; on quilting, see hooks, 1990, pp. 115–122; Wolcott, 1995, pp. 31–33). Douglas Harper (1987, pp. 9, 74–75, 92); Michel de Certeau (1984, p. xv); Cary Nelson, Paula A. Treichler, and Lawrence Grossberg (1992, p. 2); Claude Le´vi-Strauss (1962/1966, p. 17); Deena and Michael Weinstein (1991, p. 161); and Joe L. Kincheloe (2001) clarify the meaning of bricolage and bricoleur.^11 A brico- leur makes do by “adapting the bricoles of the world. Bricolage is ‘the poetic making do’” (de Certeau, 1984, p. xv), with “such bricoles—the odds and ends, the bits left over” (Harper, 1987, p. 74). The bricoleur is a “Jack of all trades, a kind of professional do-it-yourself[er]” (Le´vi-Strauss, 1962/1966, p. 17). In Harper’s (1987) work, the bricoleur defines herself and extends herself (p. 75). Indeed, her life story, her biography, “may be thought of as bricolage” (Harper, 1987, p. 92). There are many kinds of bricoleurs—interpretive, narra- tive, theoretical, political. The interpretive bricoleur produces a bricolage; that is, a pieced-together set of representations that are fitted to the specifics of a complex situation. “The solution (bricolage) which is the result of the bricoleur’s method is an [emergent] construction” (Weinstein & Weinstein, 1991, p. 161), which changes and takes new forms as different tools, methods, and techniques of representation and inter- pretation are added to the puzzle. Nelson et al. (1992) describe the methodology of cultural studies “as a bricolage. Its choice of practice, that is, is pragmatic, strategic, and self- reflexive” (p. 2). This understanding can be applied, with qualifications, to qualitative research. The qualitative-researcher-as-bricoleur or a maker of quilts uses the aesthetic and material tools of his or her craft, deploy- ing whatever strategies, methods, or empirical materials are at hand (Becker, 1998, p. 2). If new tools or techniques have to be invented or pieced together, then the researcher will do this. The choice of which interpretive practices to employ is not necessar- ily set in advance. The “choice of research practices depends upon the questions that are asked, and the questions depend on their context” (Nelson et al., 1992, p. 2), what is available in the context, and what the researcher can do in that setting. These interpretive practices involve aesthetic issues, an aes- thetics of representation that goes beyond the pragmatic or the practical. Here the concept of montage is useful (see Cook, 1981, p. 323; Monaco, 1981, pp. 171–172). Montage is a method of editing cinematic images. In the history of cinematography, montage is associated with the work of Sergei Eisenstein, espe- cially his film, The Battleship Potemkin (1925). In montage, a picture is made by superimposing several different images on one another. In a sense, montage is like pentimento, where something painted out of a picture (an image the painter “repented,” or denied) now becomes visible again, creating something new. What is new is what had been obscured by a previous image. Montage and pentimento, like jazz, which is improvisation, create the sense that images, sounds, and understandings are blending together, overlapping, and forming a composite, a new creation. The images seem to shape and define one another; an emotional gestalt effect is produced. Often, these images are combined in a swiftly run sequence. When done, this produces a dizzily revolving collection of several images around a central or focused picture or sequence; such effects signify the passage of time. Perhaps the most famous instance of montage is given in the Odessa Steps sequence in The Battleship Potemkin.^12 In the cli- max of the film, the citizens of Odessa are being massacred by tsarist troops on the stone steps leading down to the city’s har- bor. Eisenstein cuts to a young mother as she pushes her baby’s carriage across the landing in front of the firing troops. Citizens rush past her, jolting the carriage, which she is afraid to push down to the next flight of stairs. The troops are above her firing at the citizens. She is trapped between the troops and the steps. She screams. A line of rifles pointing to the sky erupts in smoke. The mother’s head sways back. The wheels of the carriage teeter on the edge of the steps. The mother’s hand clutches the silver buckle of her belt. Below her, people are being beaten by sol- diers. Blood drips over the mother’s white gloves. The baby’s hand reaches out of the carriage. The mother sways back and forth. The troops advance. The mother falls back against the carriage. A woman watches in horror as the rear wheels of the carriage roll off the edge of the landing. With accelerating speed, the carriage bounces down the steps, past the dead citizens. The baby is jostled from side to side inside the carriage. The soldiers
fire their rifles into a group of wounded citizens. A student screams, as the carriage leaps across the steps, tilts, and over- turns (Cook, 1981, p. 167).^13 Montage uses sparse images to create a clearly defined sense of urgency and complexity. Montage invites viewers to construct interpretations that build on one another as a scene unfolds. These interpretations are built on associations based on the contrasting images that blend into one another. The underlying assumption of montage is that viewers perceive and interpret the shots in a “montage sequence not sequentially, or one at a time, but rather simultaneously ” (Cook, 1981, p. 172, italics in original). The viewer puts the sequences together into a mean- ingful emotional whole, as if at a glance, all at once. The qualitative researcher who uses montage is like a quilt maker or a jazz improviser. The quilter stitches, edits, and puts slices of reality together. This process creates and brings psy- chological and emotional unity to an interpretive experience. There are many examples of montage in current qualitative research. Using multiple voices and different textual formations, voices, and narrative styles, Marcelo Diversi and Claudio Moreira (2009) weave a complex text about race, identity, nation, class, sexuality, intimacy, and family. As in quilt making and jazz improvisation, many different things are going on at the same time: different voices, different perspectives, points of views, angles of vision. Autoethnographic performance texts use mon- tage simultaneously to create and enact moral meaning. They move from the personal to the political, the local to the histori- cal and the cultural. These are dialogical texts. They presume an active audience. They create spaces for give and take between reader and writer. They do more than turn the other into the object of the social science gaze (in this volume, see Spry, Chap- ter 30; Pelias, Chapter 40). Of course, qualitative research is inherently multimethod in focus (Flick, 2002, pp. 226–227; 2007). However, the use of mul- tiple methods, or triangulation, reflects an attempt to secure an in-depth understanding of the phenomenon in question. Objec- tive reality can never be captured. We know a thing only through its representations. Triangulation is not a tool or a strategy of validation but an alternative to validation (Flick, 2002, p. 227; 2007). The combination of multiple methodological practices, empiri- cal materials, perspectives, and observers in a single study is best understood, then, as a strategy that adds rigor, breadth complexity, richness, and depth to any inquiry (see Flick, 2002, p. 229; 2007, pp. 102–104). Laura L. Ellingson (Chapter 36, this volume; also 2009) disputes a narrow conception of triangulation, endorsing instead a postmodern form (2009, p. 190). It asserts that the central image for qualitative inquiry is the crystal—multiple lenses—not the triangle. She sees crystallization as embodying an energizing, unruly discourse, drawing raw energy from art- ful science and scientific artwork (p. 190). Mixed-genre texts in the postexperimental moment have more than three sides. Like crystals, Eisenstein’s montage, the jazz solo, or the pieces in a quilt, the mixed-genre text combines “symmetry and sub- stance with an infinite variety of shapes, substances, transmu- tations... crystals grow, change, alter... crystals are prisms that reflect externalities and refract within themselves, creat- ing different colors, patterns, arrays, casting off in different directions” (Richardson, 2000, p. 934). In the crystallization process, the writer tells the same tale from different points of view. Crystallized projects mix genres and writing formats, offering partial, situated, open-ended con- clusions. In Fires in the Mirror (1993) Anna Deavere Smith presents a series of performance pieces based on interviews with people involved in a racial conflict in Crown Heights, Brooklyn, on August 19, 1991. Her play has multiple speaking parts, including conversations with gang members, the police, and anonymous young girls and boys. There is no correct telling of this event. Each telling, like light hitting a crystal, gives a dif- ferent reflection of the racial incident. Viewed as a crystalline form, as a montage, or as a creative performance around a central theme, triangulation as a form of, or alternative to, validity thus can be extended. Triangulation is the display of multiple, refracted realities simultaneously. Each of the metaphors “works” to create simultaneity rather than the sequential or linear. Readers and audiences are then invited to explore competing visions of the context, to become immersed in and merge with new realities to comprehend. The methodological bricoleur is adept at performing a large number of diverse tasks, ranging from interviewing to intensive self-reflection and introspection. The theoretical bricoleur reads widely and is knowledgeable about the many interpretive para- digms (feminism, Marxism, cultural studies, constructivism, queer theory) that can be brought to any particular problem. He or she may not, however, feel that paradigms can be mingled or synthesized. If paradigms are overarching philosophical systems denoting particular ontologies, epistemologies, and methodolo- gies, one cannot move easily from one to the other. Paradigms represent belief systems that attach the user to a particular worldview. Perspectives, in contrast, are less well developed sys- tems, and it can be easier to move between them. The researcher- as-bricoleur-theorist works between and within competing and overlapping perspectives and paradigms. The interpretive bricoleur understands that research is an interactive process shaped by one’s personal history, biography, gender, social class, race, and ethnicity and those of the people in the setting. Critical bricoleurs stress the dialectical and her- meneutic nature of interdisciplinary inquiry, knowing that the boundaries between traditional disciplines no longer hold (Kincheloe, 2001, p. 683). The political bricoleur knows that sci- ence is power, for all research findings have political implica- tions. There is no value-free science. A civic social science based on a politics of hope is sought (Lincoln, 1999). The gendered, narrative bricoleur also knows that researchers all tell stories
Council (NRC) created a new and hostile political environment for qualitative research (Howe, 2009). Connected to the No Child Left Behind Act of 2001 (NCLB), SBR embodied a reemergent scientism (Maxwell, 2004), a positivist evidence-based episte- mology. Researchers are encouraged to employ “rigorous, sys- tematic, and objective methodology to obtain reliable and valid knowledge” (Ryan & Hood, 2004, p. 80). The preferred methodol- ogy has well-defined causal models using independent and dependent variables. Causal models are examined in the context of randomized controlled experiments, which allow replication and generalization (Ryan & Hood, 2004, p. 81). Under this framework, qualitative research becomes suspect. There are no well-defined variables or causal models. Observa- tions and measurements are not based on random assignment to experimental groups. Hard evidence is not generated by these methods. At best, case study, interview, and ethnographic meth- ods offer descriptive materials that can be tested with experimental methods. The epistemologies of critical race, queer, postcolonial, feminist, and postmodern theories are rendered useless, relegated at best to the category of scholarship, not science (Ryan & Hood, 2004, p. 81; St.Pierre & Roulston, 2006, p. 132). Critics of the evidence movement are united on the following points. The movement endorses a narrow view of science (Lather, 2004; Maxwell, 2004), celebrating a “neoclassical exper- imentalism that is a throwback to the Campbell-Stanley era and its dogmatic adherence to an exclusive reliance on quantitative methods” (Howe, 2004, p. 42). There is “nostalgia for a simple and ordered universe of science that never was” (Popkewitz, 2004, p. 62). With its emphasis on only one form of scientific rigor, the NRC ignores the need for and value of complex his- torical, contextual, and political criteria for evaluating inquiry (Bloch, 2004). Neoclassical experimentalists extol evidence-based “medical research as the model for educational research, particularly the random clinical trial” (Howe, 2004, p. 48). But the random clinical trial—dispensing a pill—is quite unlike “dispensing a curricu- lum” (Howe, 2004, p. 48), nor can the “effects” of the educational experiment be easily measured, unlike a “10-point reduction in diastolic blood pressure” (Howe, 2004, p. 48). Qualitative researchers must learn to think outside the box as they critique the NRC and its methodological guidelines (Atkinson, 2004). We must apply our critical imaginations to the meaning of such terms as randomized design, causal model, policy studies, and public science (Cannella & Lincoln, 2004; Weinstein, 2004). At a deeper level, we must resist conservative attempts to discredit qualitative inquiry by placing it back inside the box of positivism.
Kenneth R. Howe (2004) observes that the NRC finds a place for qualitative methods in mixed methods experimental designs. In such designs, qualitative methods may be “employed either singly or in combination with quantitative methods, including the use of randomized experimental designs” (Howe, 2004, p. 49; also Clark & Creswell, 2008; Hesse-Biber & Leavy, 2008). Clark, Creswell, Green, and Shope (2008) define mixed methods research “as a design for collecting, analyzing, and mixing both quantitative and qualitative data in a study in order to understand a research problem” (p. 364).^16 Mixed methods are direct descendants of classical experimentalism and the triangulation movement of the 1970s (Denzin, 1989b). They presume a methodological hierarchy, with quantitative methods at the top, relegating qualitative methods to “a largely auxiliary role in pursuit of the technocratic aim of accumulating knowl- edge of ‘what works’” (Howe, 2004, pp. 53–54). The incompatibility thesis disputes the key claim of the mixed methods movement, namely that methods and perspec- tives can be combined. Recalling the paradigm wars of the 1980s, this thesis argues that “compatibility between quantita- tive and qualitative methods is impossible due to incompatibil- ity of the paradigms that underlie the methods” (Teddlie & Tashakkori 2003a, pp. 14–15; 2003b). Others disagree with this conclusion, and some contend that the incompatibility thesis has been largely discredited because researchers have demon- strated that it is possible to successfully use a mixed methods approach. There are several schools of thought on this thesis, including the four identified by Teddlie and Tashakkori (2003a); that is, the complementary, single paradigm, dialectical, and multiple paradigm models. There is by no means consensus on these issues. Morse and Niehaus (2009) warn that ad hoc mixing of methods can be a serious threat to validity. Pragmatists and transformative emancipatory action researchers posit a dialec- tical model, working back and forth between a variety of tension points, such as etic–emic, value neutrality–value committed. Others (Guba & Lincoln, 2005; Lather, 1993) deconstruct valid- ity as an operative term. Sharlene Nagy Hesse-Biber and Patri- cia Leavy’s (2008) emphasis on emergent methods pushes and blurs the methodological boundaries between quantitative and qualitative methods.^17 Their model seeks to recover subjugated knowledges hidden from everyday view. The traditional mixed methods movement takes qualitative methods out of their natural home, which is within the critical interpretive framework (Howe, 2004, p. 54; but see Teddlie and Tashakkori, 2003a, p. 15; also Chapter 16 in this volume). It divides inquiry into dichotomous categories, exploration versus confirmation. Qualitative work is assigned to the first category, quantitative research to the second (Teddlie & Tashakkori, 2003a, p. 15). Like the classic experimental model, this movement excludes stakeholders from dialogue and active participation in the research process. Doing so weakens its democratic and dia- logical dimensions and decreases the likelihood that previously silenced voices will be heard (Howe, 2004, pp. 56–57).
Howe (2004) cautions that it is not just [the] “methodological fundamentalists” who have bought into [this] approach. A sizeable number of rather influential... educa- tional researchers... have also signed on. This might be a compro- mise to the current political climate; it might be a backlash against the perceived excesses of postmodernism; it might be both. It is an ominous development, whatever the explanation. (p. 57; also 2009, p. 438; Lincoln, 2010, p. 7) The hybrid dialogical model, in contrast, directly confronts these criticisms.
Clive Seale et al. (2004) contest what they regard as the excesses of an antimethodological, “anything goes,” romantic postmodernism that is associated with our project. They assert that too often the approach we value produces “low quality qualitative research and research results that are quite stereotypical and close to common sense” (p. 2). In contrast they propose a practice-based, pragmatic approach that places research practice at the center. Research involves an engage- ment “with a variety of things and people: research materi- als... social theories, philosophical debates, values, methods, tests... research participants” (p. 2). (Actually this approach is quite close to our own, especially our view of the bricoleur and bricolage). Their situated methodology rejects the antifoundational claim that there are only partial truths, that the dividing line between fact and fiction has broken down (Seale et al., 2004, p. 3). They believe that this dividing line has not collapsed and that we should not accept stories if they do not accord with the best available facts (p. 6). Oddly, these pragmatic procedural arguments reproduce a variant of the evidence-based model and its criticisms of poststructural performative sensibilities. They can be used to provide political support for the method- ological marginalization of many of the positions advanced in this handbook. This complex political terrain defines the many traditions and strands of qualitative research: the British and its presence in other national contexts; the American pragmatic, naturalistic, and interpretive traditions in sociology, anthropology, communica- tions, and education; the German and French phenomenological, hermeneutic, semiotic, Marxist, structural, and poststructural perspectives; feminist, African American, Latino, and queer stud- ies; and studies of indigenous and aboriginal cultures. The poli- tics of qualitative research create a tension that informs each of the above traditions. This tension itself is constantly being reex- amined and interrogated, as qualitative research confronts a changing historical world, new intellectual positions, and its own institutional and academic conditions. To summarize, qualitative research is many things to many people. Its essence is two-fold: (1) a commitment to some ver- sion of the naturalistic, interpretive approach to its subject mat- ter and (2) an ongoing critique of the politics and methods of postpositivism. We turn now to a brief discussion of the major differences between qualitative and quantitative approaches to research. We will then discuss ongoing differences and tensions within qualitative inquiry.
The word qualitative implies an emphasis on the qualities of entities and on processes and meanings that are not experimen- tally examined or measured (if measured at all) in terms of quantity, amount, intensity, or frequency. Qualitative research- ers stress the socially constructed nature of reality, the intimate relationship between the researcher and what is studied, and the situational constraints that shape inquiry. Such researchers emphasize the value-laden nature of inquiry. They seek answers to questions that stress how social experience is created and given meaning. In contrast, quantitative studies emphasize the measurement and analysis of causal relationships between vari- ables, not processes. Proponents claim that their work is done from within a value-free framework.
Of course, both qualitative and quantitative researchers “think they know something about society worth telling to others, and they use a variety of forms, media, and means to communicate their ideas and findings” (Becker, 1986, p. 122). Qualitative research differs from quantitative research in five significant ways (Becker, 1996). These points of difference turn on different ways of addressing the same set of issues. They return always to the politics of research and who has the power to legislate correct solutions to these problems. Using Positivism and Postpositivism: First, both perspectives are shaped by the positivist and postpositivist traditions in the physical and social sciences (see discussion below). These two positivist science traditions hold to naïve and critical realist positions concerning reality and its percep- tion. Proponents of the positivist version contend that there is a reality out there to be studied, captured, and understood, whereas the postpositivists argue that reality can never be fully apprehended, only approximated (Guba, 1990a, p. 22). Postpositivism relies on multiple methods as a way of cap- turing as much of reality as possible. At the same time, emphasis is placed on the discovery and verification of theo- ries. Traditional evaluation criteria like internal and external validity are stressed, as are the use of qualitative procedures that lend themselves to structured (sometimes statistical) analysis. Computer-assisted methods of analysis, which permit
and different forms of representation. Each work tradition is governed by a different set of genres, and each has its own clas- sics and its own preferred forms of representation, interpreta- tion, trustworthiness, and textual evaluation (see Becker, 1986, pp. 134–135). Qualitative researchers use ethnographic prose, historical narratives, first-person accounts, still photographs, life history, fictionalized “facts,” and biographical and autobiograph- ical materials, among others. Quantitative researchers use math- ematical models, statistical tables, and graphs and usually write in an impersonal, third-person prose. 2 tensions WitHin Qualitative researcH It is erroneous to presume that qualitative researchers share the same assumptions about these five points of difference. As the discussion below will reveal, positivist, postpositivist, and poststructural differences define and shape the discourses of qualitative research. Realists and postpositivists within the interpretive, qualitative research tradition criticize poststruc- turalists for taking the textual, narrative turn. These critics contend that such work is navel-gazing. It produces the con- ditions “for a dialogue of the deaf between itself and the com- munity” (Silverman, 1997, p. 240). Those who attempt to capture the point of view of the interacting subject in the world are accused of naïve humanism, of reproducing a Romantic impulse that elevates the experiential to the level of the authentic (Silverman, 1997, p. 248). Still others argue that lived experience is ignored by those who take the textual, performance turn. David Snow and Calvin Morrill (1995) argue that This performance turn, like the preoccupation with discourse and storytelling, will take us further from the field of social action and the real dramas of everyday life and thus signal the death knell of ethnography as an empirically grounded enterprise. (p. 361) Of course, we disagree. According to Martyn Hammersley (2008, p. 1), qualitative research is currently facing a crisis symbolized by an ill- conceived postmodernist image of qualitative research, which is dismissive of traditional forms of inquiry. He feels that “unless this dynamic can be interrupted the future of qualitative research is endangered” (p. 11). Paul Atkinson and Sara Delamont (2006), two qualitative scholars in the traditional, classic Chicago School tradition,^18 offer a corrective. They remain committed to qualitative (and quantitative) research “ provided that they are conducted rigor- ously and contribute to robustly useful knowledge ” (p. 749, italics in original). Of course, these scholars are committed to social policy initiatives at some level. But, for them, the postmodern image of qualitative inquiry threatens and undermines the value of traditional qualitative inquiry. Atkinson and Delamont exhort qualitative researchers to “think hard about whether their investigations are the best social science they could be” (p. 749). Patricia and Peter Adler (2008) implore the radical postmodernists to “give up the project for the good of the discipline and for the good of society” (p. 23). Hammersley (2008, pp. 134–136, 144), extends the tradi- tional critique, finding little value in the work of ethnographic postmodernists and literary ethnographers.^19 This new tradi- tion, he asserts, legitimates speculative theorizing, celebrates obscurity, and abandons the primary task of inquiry, which is to produce truthful knowledge about the world (p. 144). Poststruc- tural inquirers get it from all sides. The criticisms, Carolyn Ellis (2009, p. 231) observes, fall into three overlapping categories. Our work (1) is too aesthetic and not sufficiently realistic; it does not provide hard data; (2) is too realistic and not mindful of poststructural criticisms concerning the ”real” self and its place in the text; and (3) is not sufficiently aesthetic, or literary; that is, we are second-rate writers and poets (p. 232).
The critics’ model of science is anchored in the belief that there is an empirical world that is obdurate and talks back to investigators. This is an empirical science based on evidence that corroborates interpretations. This is a science that returns to and is lodged in the real, a science that stands outside nearly all of the turns listed above; this is Chicago School neo-postpositivism. Contrast this certain science to the position of those who are preoccupied with the politics of evidence. Jan Morse (2006), for example, says: “Evidence is not just something that is out there. Evidence has to be produced, constructed, represented. Further- more, the politics of evidence cannot be separated from the ethics of evidence” (pp. 415–416). Under the Jan Morse model, representations of empirical reality become problematic. Objec- tive representation of reality is impossible. Each representation calls into place a different set of ethical questions regarding evidence, including how it is obtained and what it means. But surely a middle ground can be found. If there is a return to the spirit of the paradigm dialogues of the 1980s, then multiple representations of a situation should be encouraged, perhaps placed alongside one another. Indeed, the interpretive camp is not antiscience, per se. We do something different. We believe in multiple forms of science: soft, hard, strong, feminist, interpretive, critical, realist, postreal- ist, and post-humanist. In a sense, the traditional and postmod- ern projects are incommensurate. We interpret, we perform, we interrupt, we challenge, and we believe nothing is ever certain. We want performance texts that quote history back to itself, texts that focus on epiphanies; on the intersection of biography, history, culture, and politics; on turning point moments in people’s lives. The critics are correct on this point. We have a
political orientation that is radical, democratic, and interven- tionist. Many postpositivists share these politics.
For some, there is a third stream between naïve positivism and poststructuralism. Critical realism is an antipositivist movement in the social sciences closely associated with the works of Roy Bhaskar and Rom Harré (Danermark, Ekstrom, Jakobsen, & Karlsson, 2002). Critical realists use the word criti- cal in a particular way. This is not Frankfurt School critical theory, although there are traces of social criticism here and there (Danermark et al., 2002, p. 201). Critical, instead, refers to a transcendental realism that rejects methodological individu- alism and universal claims to truth. Critical realists oppose logical positivist, relativist, and antifoundational epistemolo- gies. Critical realists agree with the positivists that there is a world of events out there that is observable and independent of human consciousness. Knowledge about this world is socially constructed. Society is made up of feeling, thinking human beings, and their interpretations of the world must be studied (Danermark et al., 2002, p. 200). A correspondence theory of truth is rejected. Critical realists believe that reality is arranged in levels. Scientific work must go beyond statements of regular- ity to the analysis of the mechanisms, processes, and structures that account for the patterns that are observed. Still, as postempiricist, antifoundational, critical theorists, we reject much of what is advocated here. Throughout the last century, social science and philosophy were continually tan- gled up with one another. Various “isms” and philosophical movements criss-crossed sociological and educational dis- course, from positivism to postpositivism to analytic and linguistic philosophy, to hermeneutics, structuralism, and poststructuralism; to Marxism, feminism, and current post- post-versions of all of the above. Some have said that the logi- cal positivists steered the social sciences on a rigorous course of self-destruction. We do not think critical realism will keep the social science ship afloat. The social sciences are normative disciplines, always already embedded in issues of value, ideology, power, desire, sexism, racism, domination, repression, and control. We want a social science committed up front to issues of social justice, equity, nonviolence, peace, and universal human rights. We do not want a social science that says it can address these issues if it wants to do so. For us, this is no longer an option. 2 Qualitative researcH as Process Three interconnected, generic activities define the qualitative research process. They go by a variety of different labels, includ- ing theory, method, and analysis; or ontology, epistemology, and methodology. Behind these terms stands the personal biogra- phy of the researcher, who speaks from a particular class, gen- dered, racial, cultural, and ethnic community perspective. The gendered, multiculturally situated researcher approaches the world with a set of ideas, a framework (theory, ontology) that specifies a set of questions (epistemology), which are then examined (methodology, analysis) in specific ways. That is, empirical materials bearing on the question are collected and then analyzed and written about. Every researcher speaks from within a distinct interpretive community, which configures, in its special way, the multicultural, gendered components of the research act. In this volume, we treat these generic activities under five headings or phases: the researcher and the researched as multi- cultural subjects, major paradigms and interpretive perspec- tives, research strategies, methods of collecting and analyzing empirical materials, and the art of interpretation. Behind and within each of these phases stands the biographically situated researcher. This individual enters the research process from inside an interpretive community. This community has its own historical research traditions, which constitute a distinct point of view. This perspective leads the researcher to adopt particular views of the “other” who is studied. At the same time, the politics and the ethics of research must also be considered, for these concerns permeate every phase of the research process. 2 tHe otHer as researcH suBject From its turn-of-the-century birth in modern, interpretive form, qualitative research has been haunted by a double-faced ghost. On the one hand, qualitative researchers have assumed that qualified, competent observers could, with objectivity, clarity, and precision, report on their own observations of the social world, including the experiences of others. Second, researchers have held to the belief in a real subject or real individual who is present in the world and able, in some form, to report on his or her experiences. So armed, researchers could blend their own observations with the self- reports provided by subjects through interviews, life story, per- sonal experience, and case study documents. These two beliefs have led qualitative researchers across disciplines to seek a method that would allow them to record accurately their own observations while also uncovering the meanings their subjects brought to their life experiences. This method would rely on the subjective verbal and written expres- sions of meaning given by the individuals, which are studied as windows into the inner life of the person. Since Wilhelm Dilthey (1900/1976), this search for a method has led to a perennial focus in the human disciplines on qualitative, interpretive methods. Recently, as noted above, this position and its beliefs have come under assault. Poststructuralists and postmodernists
(see Guba, 1990a, p. 18; Lincoln & Guba, 1985, pp. 14–15; and Lincoln, Lynham, & Guba in Chapter 6 of this volume). These beliefs shape how the qualitative researcher sees the world and acts in it. The researcher is “bound within a net of epistemological and ontological premises which—regardless of ultimate truth or falsity—become partially self-validating” (Bateson, 1972, p. 314). The net that contains the researcher’s epistemological, onto- logical, and methodological premises may be termed a para- digm (Guba, 1990a, p. 17) or interpretive framework, a “basic set of beliefs that guides action” (Guba, 1990a, p. 17). All research is interpretive: guided by a set of beliefs and feelings about the world and how it should be understood and studied. Some beliefs may be taken for granted, invisible, or only assumed, whereas others are highly problematic and controversial. Each interpretive paradigm makes particular demands on the researcher, including the questions that are asked and the inter- pretations that are brought to them. At the most general level, four major interpretive paradigms structure qualitative research: positivist and postpositivist, con- structivist-interpretive, critical (Marxist, emancipatory), and feminist-poststructural. These four abstract paradigms become more complicated at the level of concrete specific interpretive communities. At this level, it is possible to identify not only the constructivist but also multiple versions of feminism (Afrocentric and poststructural),^20 as well as specific ethnic, feminist, endark- ened, social justice, Marxist, cultural studies, disability, and non- Western-Asian paradigms. These perspectives or paradigms are examined in Part II of this volume. The paradigms examined in Part II work against or alongside (and some within) the positivist and postpositivist models. They all work within relativist ontologies (multiple constructed realities), interpretive epistemologies (the knower and known interact and shape one another), and interpretive, naturalistic methods. Table 1.2 presents these paradigms and their assumptions, including their criteria for evaluating research, and the typical form that an interpretive or theoretical statement assumes in the paradigm.^21 Each paradigm is explored in considerable detail in chapters 6 through 10. The positivist and postpositivist paradigms were discussed above. They work from within a realist and critical realist ontology and objective epistemologies, and they rely on experimental, quasi-experimental, survey, and rigorously defined qualitative methodologies. The constructivist paradigm assumes a relativist ontology (there are multiple realities), a subjectivist epistemology (knower and respondent co-create understandings), and a nat- uralistic (in the natural world) set of methodological proce- dures. Findings are usually presented in terms of the criteria of grounded theory or pattern theories (in this volume, see Lincoln, Lynham, & Guba, Chapter 6; Creswell, Chapter 15; Teddlie & Tashakkori, Chapter 16; Charmaz, Chapter 21; Morse, Chapter 24; Altheide & Johnson, Chapter 35; and St.Pierre, Chapter 37). Terms like credibility, transferability, dependability, and con- firmability replace the usual positivist criteria of internal and external validity, reliability, and objectivity. Paradigm/Theory Criteria Form of Theory Type of Narration Positivist/ postpositivist Internal, external validity Logical-deductive, grounded Scientific report Constructivist Trustworthiness, credibility, transferability, confirmability Substantive-formal, standpoint Interpretive case studies, ethnographic fiction Feminist Afrocentric, lived experience, dialogue, caring, accountability, race, class, gender, reflexivity, praxis, emotion, concrete grounding, embodied Critical, standpoint Essays, stories, experimental writing Ethnic Afrocentric, lived experience, dialogue, caring, accountability, race, class, gender Standpoint, critical, historical Essays, fables, dramas Marxist Emancipatory theory, falsifiability, dialogical, race, class, gender Critical, historical, economic Historical, economic, sociocultural analyses Cultural studies Cultural practices, praxis, social texts, subjectivities Social criticism Cultural theory-as- criticism Queer theory Reflexivity, deconstruction Social criticism, historical analysis Theory-as-criticism, autobiography Table 1.2 Interpretive Paradigms
Feminist, ethnic, Marxist, cultural studies, queer theory, Asian, and disability models privilege a materialist-realist ontology; that is, the real world makes a material difference in terms of race, class, and gender. Subjectivist epistemologies and naturalistic methodologies (usually ethnographies) are also employed. Empirical materials and theoretical arguments are evaluated in terms of their emancipatory implications. Criteria from gender and racial communities (e.g., African American) may be applied (emotionality and feeling, caring, personal accountability, dialogue). Poststructural feminist theories emphasize problems with the social text, its logic, and its inability to ever represent the world of lived experience fully. Positivist and postpositivist cri- teria of evaluation are replaced by other terms, including the reflexive, multivoiced text, which is grounded in the experiences of oppressed people. The cultural studies and queer theory paradigms are multi- focused, with many different strands drawing from Marxism, feminism, and the postmodern sensibility (in this volume, Giardina & Newman, Chapter 10; Plummer, Chapter 11; St.Pierre, Chapter 37). There is a tension between a humanistic cultural studies, which stresses lived experiences (meaning), and a more structural cultural studies project, which stresses the structural and material determinants and effects (race, class, gender) of experience. Of course, there are two sides to every coin; both sides are needed and are indeed critical. The cultural studies and queer theory paradigms use methods strategically, that is, as resources for understanding and for producing resistances to local structures of domination. Such scholars may do close tex- tual readings and discourse analysis of cultural texts (in this volume, Olesen, Chapter 7; Chase, Chapter 25), as well as local, online, reflexive, and critical ethnographies; open-ended inter- viewing; and participant observation. The focus is on how race, class, and gender are produced and enacted in historically spe- cific situations. Paradigm and personal history in hand, focused on a con- crete empirical problem to examine, the researcher now moves to the next stage of the research process, namely working with a specific strategy of inquiry.
Table 1.1 presents some of the major strategies of inquiry a researcher may use. Phase 3 begins with research design, which broadly conceived involves a clear focus on the research ques- tion, the purposes of the study, “what information most appro- priately will answer specific research questions, and which strategies are most effective for obtaining it” (LeCompte & Pre- issle with Tesch, 1993, p. 30; see also Cheek, Chapter 14, this volume). A research design describes a flexible set of guidelines that connect theoretical paradigms, first, to strategies of inquiry and, second, to methods for collecting empirical material. A research design situates researchers in the empirical world and connects them to specific sites, people, groups, institutions, and bodies of relevant interpretive material, including documents and archives. A research design also specifies how the investiga- tor will address the two critical issues of representation and legitimation. A strategy of inquiry refers to a bundle of skills, assump- tions, and practices that researchers employ as they move from their paradigm to the empirical world. Strategies of inquiry put paradigms of interpretation into motion. At the same time, strategies of inquiry also connect the researcher to specific methods of collecting and analyzing empirical materials. For example, the case study relies on interviewing, observing, and document analysis. Research strategies implement and anchor paradigms in specific empirical sites or in specific method- ological practices, for example, making a case an object of study. These strategies include the case study, phenomenological and ethnomethodological techniques, the use of grounded theory, and biographical, autoethnographic, historical, action, and clinical methods. Each of these strategies is connected to a com- plex literature; each has a separate history, exemplary works, and preferred ways for putting the strategy into motion.
The researcher has several methods for collecting empiri- cal materials.^22 These methods are taken up in Part IV. They range from the interview to direct observation, the use of visual materials or personal experience. The researcher may also use a variety of different methods of reading and analyz- ing interviews or cultural texts, including content, narrative, and semiotic strategies. Faced with large amounts of qualita- tive materials, the investigator seeks ways of managing and interpreting these documents, and here data management methods and computer-assisted models of analysis may be of use. In this volume, David L. Altheide and John M. Johnson (Chapter 35), Laura L. Ellingson (Chapter 36), and Judith Davidson and Silvana diGregorio (Chapter 38) take up these techniques.
Qualitative research is endlessly creative and interpretive. The researcher does not just leave the field with mountains of empir- ical materials and easily write up his or her findings. Qualitative interpretations are constructed. The researcher first creates a field text consisting of fieldnotes and documents from the field, what Roger Sanjek (1992, p. 386) calls “indexing” and David Plath (1990, p. 374) “filework.” The writer-as-interpreter moves from this text to a research text; notes and interpretations based
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