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In the United States, what is the role of government in the healthcare
system? - <<<<<>>>>>>Federal, state, and local levels all provide healthcare system leadership and regulation.
Which statement describes the role and purpose of the care coordinator? -
<<<<<>>>>>>An individual who helps arrange access, facilitates communication, and provides clear information to individuals about their healthcare
Which statement describes an individual whose purpose is to collaborate with certified professionals such as social workers to support and provide
social services within a community? - <<<<<>>>>>>Social and human services assistants often collaborate with other certified personnel to support and provide social services in the community.
Which statement describes the role of healthcare administrators and their purpose in a healthcare organization? -
<<<<<>>>>>>Healthcare administrators help develop and implement policies and procedures and provider overall management in many areas of a healthcare organization.
Why is cultural competence necessary? -
<<<<<>>>>>>Cultural competence helps to provide more appropriate care to patients and clients.
dentify some of the roles in HHS and describe the activities or actions that should be performed by each identified role. -
<<<<<>>>>>>he Care Coordinator's role would include
engaging patients, streamlining activities between providers and reducing costs and negative patient outcomes.
Mobilizers work with the community to identify needs, resources, and services.
Health educators provide education and training on topics related to healthcare.
Social and human services assistants work alongside social workers to assist with paperwork and connecting patients to social services.
Which of the following is the cause of the distrust a patient experiences when they feel that a professional has not acted in their best interest or disregarded their right to make their own decisions? -
<<<<<>>>>>>Ethical conflicts are the cause of the distrust a patient experiences when they feel that a professional has not acted in their best interest or disregarded their right to make their own decisions.
What are two techniques used by providers to make patients feel secure and build a trusting environment? Choose 2 answers. -
<<<<<>>>>>>AWARE (tool to better cope with anxiety) AND BATHE techniques (background, affect trouble, handling ,&empathy) specific questions about the pnt, letting the pnt tell their story.
Which ACE model goal encourages the inclusion of community members to share the history, culture, and uniqueness of their community that would be
unknown to those from outside? - <<<<<>>>>>>Expanded knowledge.The ACE model goal of expanded knowledge encourages the inclusion of community members to share the history, culture, and uniqueness of their community that would be unknown to those from outside.
Which ACE model goal is focused on forming and improving beneficial relationships and ensuring the relationships continue? -
-case fatality
-basic reproductive rate
-infectious
- incubation - <<<<<>>>>>>basic repro rate
The time from when someone gets infected until the symptoms start is the ___________ period.
incubation
acceptance
infectious
reproductive - <<<<<>>>>>>incubation
Once the patient starts to show symptoms of the disease this is know as the
________ stage. - <<<<<>>>>>>clinical. Clinical stage of the disease is marked by the onset of the symptoms
This refers to the process where both client and provider actively manage the client's care to meet the client's healthcare goals -
<<<<<>>>>>>continuity of care
When assessing a patient to determine their Behavioral Risk Factor for a cognitive disability a HHS professional may ask: -
<<<<<>>>>>>"Because of a physical, mental, or emotional condition, do you have serious difficulty concentrating, remembering, or making decisions?"
When assessing a patient to determine their Behavioral Risk Factor for an independent living disability a HHS professional may ask: -
<<<<<>>>>>>Because of a physical, mental, or emotional
condition, do you have difficulty doing errands alone such as visiting a doctor's office or shopping?
A physical or mental impairment that substantially limits one or more major life activities is known as a ___________ -
<<<<<>>>>>>Permanent disability.
Which of the following terms describes when the individual body structure or function or mental function is altered
-impairment
-activity limitation
- participation restrictions - <<<<<>>>>>>impairment.
Some chronic illnesses can have acute episodes? -
<<<<<>>>>>>True. Some chronic illnesses can have acute episodes, such as asthma attacks or diabetic emergencies.
People are likely to develop disease if they have weak immune systems. All of the following except can cause weak immune systems: -
<<<<<>>>>>>sleep does not
What strategies do professionals use to collaborate with their clients and
build trust? - <<<<<>>>>>>Demonstrate Authenticity, Logic, Empathy
What are the three components of a Trust Triangle? -
<<<<<>>>>>>1.Authenticity-consistent professional experience and knowing what reaction to expect
2.Logic- a professional demonstrating both the ability to treat a client properly and the use of sound judgment and reasoning
Which ACE model goal encourages the inclusion of community members to share the history, culture, and uniqueness of their community that would be
unknown to those from outside? - <<<<<>>>>>>expanded knowledge encourages the inclusion of community members to share the history, culture, and uniqueness of their community that would be unknown to those from outside.
Which ACE model goal is focused on forming and improving beneficial relationships and ensuring the relationships continue? -
<<<<<>>>>>>Strengthened partnerships and alliances in the ACE model goal focuses on forming and improving beneficial relationships and ensuring the relationships continue.
Which concept is achieved when individuals and groups find their healthcare
needs are being met? - <<<<<>>>>>>Communities can achieve equity when individuals and groups find their needs are being met at the level they need.
What becomes lower when communities engage in activities to help their members receive preventive care and avoid disease? -
<<<<<>>>>>>Cost of care.When communities engage in activities to help their members receive preventive care to avoid disease in the long term, they help to lower the cost of care.
What is the goal of Reflection in the Open-end questions, Affirmation, Reflections, Summarizing (OARS) technique? -
<<<<<>>>>>>To empathize with the client
A 74-year-old presents to the clinic with his wife. She begins explaining that her husband is becoming more forgetful and not speaking. His physician refers him to a neurologist.How can a human services representative support this couple?
Provide the client's wife with printed material about dementia and follow up after being seen by the neurologist.
Ask to speak to the client's wife privately about his memory loss.
Listen to the wife's concerns and then explain the recommended next steps
to sup - <<<<<>>>>>>Listen to the wife's concerns and then explain the recommended next steps to support her husband.
An 80-year-old client with dementia develops diabetes. Her son wants to admit her to a nursing home facility to care for her, but she demonstrates resistance after her son's recommendation. The primary care doctor prescribed medications and a strict diet. Two weeks later the client returns to the clinic with her son, who states she has not been taking the medicine or following the diet.How can the healthcare professional assist this client and
her son? - <<<<<>>>>>>Refer a home health nurse to the client's residence to educate the client and provide medical support as needed.
Tonia broke her arm at work last month. Since then she has been unable to work and will be unable to do so for the next two weeks. Which type of
disability does Tonia have? - <<<<<>>>>>>Tonia is experiencing a temporary total disability because she is unable to perform any job functions on a temporary basis. She is expected to recover and return to work.
Karyn has been diagnosed with asthma and heart failure, and she experienced a stroke several years ago. What describes Karyn's conditions?
-cute chronic conditions
Multiple chronic conditions
Temporary disabilities
Long-term disabilities - <<<<<>>>>>>Multiple chronic conditions
Whittney, a care coordinator, is meeting with a new client, Brennan. She explains that the questions she asks him will help her to arrange the correct services for him and that she will not use the information for any other reason. Which strategy is Whittney using to build trust with Brennan? -
<<<<<>>>>>>Honesty is when a professional makes all information available to a client so that they can make the best decision for themselves and their care.
Antonio, a transplant coordinator, is meeting with Darius. Darius is going to donate one of his kidneys to his father and is expressing concerns regarding the coordination of his appointments prior to the procedure. Antonio carefully walks Darius through a step-by-step plan of every appointment and the reason it was scheduled at the time it was. Which technique did Antonio
demonstrate? - <<<<<>>>>>>logic. The professional demonstrates logic when they convey to a client that they have both the ability to properly treat them and the ability to use sound judgment and reasoning to make decisions.
Darius continues speaking with his transplant coordinator, Antonio, and outlines his concerns for his recovery, as well as his father's. Antonio listens carefully to Darius' concerns and expresses to him that he wants the best for both Darius and his father and asks what information he can provide to help Darius feel more comfortable. Which technique did Antonio demonstrate? -
<<<<<>>>>>>Empathy. The professional demonstrates empathy when they show they care about the client's well-being.
Nekia is an activities coordinator at an assisted living facility. Recently she noticed that many of her clients seem very lethargic during their designated activity time. Nekia decides to research ways to increase client engagement levels during their time together. She researches some of the latest articles and information from other activity coordinators and discovers that activity time is directly after lunch when many clients receive medication. She requested to have the time changed. She f -
<<<<<>>>>>>Client outcome. Nekia applied the EBP process and improved client outcomes by increasing their engagement level.
Why does evidence-based practice increase client-professional trust? -
<<<<<>>>>>>The treatment is based on logic and scientific evidence.
The time in which a person can spread the disease and infect others is know
as ___________period. - <<<<<>>>>>>The Infectious period is the time a person can spread the disease
If Mark shows no signs or symptoms of the hepatitis but is still able to infect others with this disease this is know as which of the following? -
<<<<<>>>>>>A carrier may show no signs or symptoms of the disease but is still able to infect others.
If a report shows that 2 out of 1,000 people die from a disease after being
infected this is known as what? - <<<<<>>>>>>Case fatality is the measure of the severity of a disease. It is the proportion of people that die from the disease after being infected
Infectious diseases are caused by all of the following infectious agents
except: - <<<<<>>>>>>Infectious diseases are caused by all of the following infectious agents: viruses, bacteria, parasites, and fungi
Once the patient starts to show symptoms of the disease this is know as the
________ stage. - <<<<<>>>>>>Clinical stage of the disease is marked by the onset of the symptoms
Chronic illness is defined as any condition of longer duration, lasting a ________ or more, that requires medical intervention or limits activities of
divisions and many smaller agencies to appropriately address different health needs.By dividing a huge set of responsibilities into more manageable subsets, HHS is able to address those smaller areas within healthcare adequately.
How are health services for low-income mothers and children, the elderly, and people with disabilities affected by whether their particular state has
adopted Medicaid expansion? - <<<<<>>>>>>The states that adopted Medicaid expansion are able to provide more services for longer time frames.n a state with Medicaid expansion, services are much more generous.
How would healthcare management at the local county health department
level be accurately described? - <<<<<>>>>>>Coordination of services for specific areas and populations
Which of these are typically provided by community health services? -
<<<<<>>>>>>Regulation of food safety in grocery stores and restaurants
There are four main models of healthcare systems represented across the
globe: What are they. - <<<<<>>>>>>Single-payer systems
Employer-provided health insurance systems
National health insurance systems
Out-of-pocket systems
The lowest level of healthcare management is? -
<<<<<>>>>>>The local level, where community health departments are common.
What is the vital role that The U.S. Department of Health and Human
Services oversee? - <<<<<>>>>>>DHHS is the primary branch of government that oversees healthcare in the United States, and is an umbrella organization that includes 11 operating divisions and many subsidiary agencies.
Why is the United States' healthcare different from other countries? -
<<<<<>>>>>>The United States' healthcare system is different from those in many other developed countries in that it does not have a centralized department or ministry that manages or pays for all healthcare; instead, the U.S. system uses a complex combination of agencies, organizations, sectors, and even individuals
Any healthcare system has prevention and care as its basic purpose and
includes the same basic parts: - <<<<<>>>>>>patients, governmental agencies, providers, private organizations, nonprofit organizations, insurance companies, employers, and public services.
What is goal of WHO? - <<<<<>>>>>>The World Health Organization (WHO) strives to coordinate the world's response to health emergencies, to promote well-being, to prevent disease, and to expand access to healthcare.
What are coordinator roles and how do they support individuals in the health
and human services system? - <<<<<>>>>>>
care coordinator - <<<<<>>>>>>a health and human services professional trained to help individuals manage the continuum of care
procedures, and support management of a facility or organization's staff, finances, and programs
What are the roles of pat. advocate and mobilizer? -
<<<<<>>>>>>Patient advocates and mobilizers support individuals in asking providers the right questions and locating resources within the healthcare system and community.
Roles of a Healthcare administrators -
<<<<<>>>>>>Healthcare administrators help develop and implement policies and procedures and provide overall management in various areas of a healthcare organization.
what type of training do Health educators provide? -
<<<<<>>>>>>Health educators provide education and training on topics related from healthcare and wellness to healthcare consumers and individuals within organizations and communities.
What are the roles and careers in Health and human services system? -
<<<<<>>>>>>There are various roles and careers within the health and human services systems, which include care coordinator, patient advocate and mobilizer, health educator, social and human services assistant, health information technology manager, and healthcare administrator.
Describe the roles of healthcare administrators and their purpose in a
healthcare organization. - <<<<<>>>>>>Healthcare administrators help develop and implement policies and procedures and provider overall management in many areas of a healthcare organization
Which statement describes an individual whose purpose is to collaborate with certified professionals such as social workers to support and provide
social services within a community? - <<<<<>>>>>>A social and human services assistant
Which statement describes the purpose of a patient advocate for an
individual and healthcare team? - <<<<<>>>>>>A patient advocate is a health and human services worker who helps support individuals within the healthcare system by helping them understand their care, ask the correct questions, and understand their healthcare options.
Which statement describes the role and purpose of the care coordinator? -
<<<<<>>>>>>An individual who helps arrange access, facilitates communication, and provides clear information to individuals about their healthcare
Why is it essential for health and human service workers to work effectively
with other teams? - <<<<<>>>>>>health and human service workers must collaborate with various teams to provide the best treatment and services possible. Effective teamwork leads to fewer errors and better patient care
What Are Multidisciplinary Teams? - <<<<<>>>>>>composed of people from different fields who work together to achieve a common goal — involved in a client's service. For example, a care coordinator communicates with medical providers, insurance companies, and medical facilities to ensure services are tailored to the client's needs.
what is interdisciplinary teams - <<<<<>>>>>>teams work together to provide a person-centered service to support a client's needs.
National Institutes of Health (NIH): seeks knowledge about the nature and behavior of living systems and application of knowledge to enhance health, lengthen life, and reduce illness and disability.
Substance Abuse and Mental Health Services Administration (SAMHSA): leads public health efforts to advance the behavioral health and improve lives of people with mental and substance use disorders, and their families. (www.samhsa.gov)
Centers for Medicare and Medicaid Services (CMS): provides effective health care coverage and promotes quality care for people with
Which HHS entity should the health clinic reach out to for more help and how
can that entity assist? - <<<<<>>>>>>the CDC would be able to assist best in this scenario. The CDC is a national public health agency that monitors and responds to outbreaks of infectious diseases. In a situation like this, CDC may send a team of experts to investigate and collect samples to determine root cause of a new strain of influenza. The CDC then can provide guidance on how to manage the symptoms and works with the health clinic to implement appropriate measures to contain the spread of the virus.
List some roles within the HHS entities or organizations that could assist a
patient with their health needs. - <<<<<>>>>>>There are multiple roles and responsibilities within each one of the HHS entities and organizations that can assist a patient with their health needs. Some of these roles include care coordinator, patient advocate, mobilizers, social work assistants, human services assistants, medical assistances, and information technologists.
patient advocate - <<<<<>>>>>>The patient advocate acts as a liaison for the patient, bridging a gap if there's a disconnect between the patient and the provider. This role speaks up for the patient and helps ensure the patient understands their healthcare options.
The six common disability categories include -
<<<<<>>>>>>cognitive, hearing, mobility, vision, self-care, and independent living.
Short-term disability refers to - <<<<<>>>>>>a temporary condition that can either resolve and go away or transition to a chronic, or long-term, condition.
A chronic disability is - <<<<<>>>>>>a chronic disease that requires ongoing medical attention and lasts at least one year, though it may last until a client's death.
What is the minimum duration for an illness to be considered chronic? -
<<<<<>>>>>>One year
Advocacy groups offer many advantages for those with chronic illnesses,
such as - <<<<<>>>>>>support networks, resources, and a voice in the policy-making process.
Which sentence describes one difference between a whiplash injury and a
traumatic brain injury? - <<<<<>>>>>>A whiplash injury causes a temporary disability, while a traumatic brain injury causes a permanent disability.
which scenario should a healthcare professional suspect a chronic rather
than acute illness - <<<<<>>>>>>A baby is born with a small heart defect that will not present symptoms until later in life.
What is the Motivational interviewing technique name and function? -
<<<<<>>>>>>OARS, to elicit information from patients that helps them to engage in change behavior.
