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Initial 3 Ryanair Exam (GRADED A) Questions
and Answers (SOLVED)
The notification of emergency PA to the cabin crew is done by whom? Captain and 1st officer Where would you stow an unusual cabin item eg. Cello? It may be carried on a pax window seat and not adjacent to a direct access seat. What are the levels of Turbulence? Light Moderate Severe What is part of Crowd Control Procedures?
Stay in control- don't let pax take control
Be forceful and shout with authority- use loudhailer [altoparlante] if possible
Move all survivors away and upwind of the a/c to a safe distance.
Head counts of pax and aircrew shall be made
If at an airfield or near a populated area, rescue services should arrive on the scene quickly, otherwise the Aircrew must organise survival plans How much time do we have to fully evacuate an aircraft? 90 seconds
What should you consider when stowing an Unsual item of Cabin Baggage eg. Cello?
- The item shall be capable of being secured by a seatbelt or extension seatbelt either on the seat (piccolo item) or standing on the floor directly in front of the seat
- When secured, the item must be a minimum of 18 cm below the PSU to enable the O2 masks to drop.
- The pax must be seated in the seat immediately beside the item.
- If an appropriate stowage is not available for cabin baggage the item should be removed from the cabin, tagged and stwoed in the aircraft hold. How long is the Ryanair turnaround? 25 minutes Which command will be used if the slide needs to be used as an apron slide? Sit and Slide! Which command will be used at the main doors, when the slide is fully inflated, during an evacuation on land? Jump and slide! Stay on your feet! What information should be given to rescue services after evacuation?
- Information regarding passengers who may still be trapped inside the cabin
- THOB What is the evacuation command?
What is the maximum number of infants allowed on a Ryanair Group 737-800 aircrafts? in normal conditions 18 (because there are only 18 belts for them), up to 35 When should the safety demonstration start if a headcount is not required by the captain? When all pax seated All slides are armed* No1 inform the Captain that the cabin is secured SCP, what information will the CC provide to a visually impaired pax prior to departure? CC must let the pax feel: Nearest exits number and direction of the rows; Equipment use and location - using demo kit; Call bell location When would CC carry out Cabin secure checks? Before take off 10 mins before landing Are infants included in THOB? yes
Where shall the documentation of potentially disruptive passenger be kept? In the flight deck For what reason would flight crew make the PA ''Cabin Crew Standby''? This call is used when the flight crew become aware of:
- Or we are dealing with a situation the ground that is not immediately life threating or requiring evacuation What actions should cc take when they hear ''CC standby''?
- Immediately stop what they are doing
- All cc move quickly to assigned exit door
- All cc will be checking the conditions inside and outside the aircraft
- Be ready to evacuate if necessary What procedure must be followed for a pax travelling with a plaster cast above the knee? They need to complete seat row segment of 3 seats. (Because they need to keep the leg straight as te cast does not bend) What is a cabin preparation checklist? The main aims must be to ensure everything in the aircraft is as secure as possible, pax incur least injuries possible and evacuation can take place with the least amount of hindrance.
CC shall prohibit the use of any inadequately installed CRD. CC must inform the parent : how to use it, the quickest way of opening the CRD, not to obstruct the aisle when removing the child from CRD. How many PRM with CRELLING postural support can we have onboard? Where will they sit? 2, seated at 32 F and 32 A What kind of pax cannot occupy emergency exit rows? (8) 1.Passenger under age of 16;
- Passenger unwilling to help;
- SCPs;
- With seat belt extensions;
- Elderly/Frail pax;
- Obese pax; 7.Intoxicated pax;
- Deportee/prisoner in custody. What is the procedure to be followed when you have a deprotee on board?
- The board first and disembark last
- If possible seated at the rear of the a/c
- Handcuffs and other restraints will be removed while onboard
- Can't occupy direct access seats or aisle seats
- No access to alcohol
- His hold baggage shall be loaded last to avoid delays in case they don't travel What is the procedure for expectant women in case of single uncomplicated pregnancy?
Can travel up to 28th week; From 28th up to 36th week they need a document signed by a doctor that they are fit to fly; After the 36th week they cannot travel. What is the procedure in case of multiple pregnancy? Can travel up to 28th week; From 28th up to 32th week they need a document signed by a doctor that they are fit to fly; After the 32th week they cannot travel. How would you brief a visually impaired pax? Nearest exits - number and direction of the rows; Equipment use and location - using demo kit; Call bell location What is the procedure for light turbulence? Continue Cabin Service with caution; Ensure that the trolleys not in use are secured; Lock toilets No1 makes PA. What is the procedure for moderate turbulence?
What kind of demonstration is conducted when emergency has occurred on board? Explain each point. S - survive the impact (show seatbelts and brace position) O - get out (show exits and strip lighting) S - Survive outside (show lifejackets and lastly safety card) What is the CC response when they hear "No1 to the Flight Deck" inflight? This will indicate that an emergency has arisen and the No1 will immediately go to the cabin interphone, press 2 and say: Cabin to flight Deck - No1 standing by What is the brace position for passengers? Legs should be positioned with feet together, slightly behind knees. High- heels shoes must be remover and securely stowed. Adopt a crouched position. Clasp hands firmly on top of the head with elbows tucked in tight against the head. What is the brace position for cc? Seatbelt/Harness fastened. Legs together, feet flat on the floor, slightly behind knees. Palms up under mid-tights. Aft Facing position shall ensure that their head is hard against the headrest. What is the brace position for an adult with an infant? Sit the infant on the lap with one arm around the child head.
The parent should lean forward over the child and protect their own head with the other arm. Legs should be positioned with feet together, slightly behind knees. What are two types of panic? positive and negative Who are suitable ABPs? Police office; Fire crew; Ambulance Crew; Military personnel; Doctors and nurses Positioning Aircrew Who are non suitable ABP's?
- Under 16 years old
- Not willing to help
- Travelling with an infant
- Obese people
- Reduced mobility/blind pax
- Deportee/ Prisoner What is the buddy system? In the event of a time available evacuation the CC will have briefed an ABP beside the reduced mobility passenger to assist them in an evacuation.
Sit and slide, Leg, shoulder, leg, Hold the rope, Go that way, Stop. Go back, Slide off the wing, Move faster, Come this way, Keep moving When do PRM pax evacuate the a/c? They are the last to evacuate the a/c Where should the pax stow their bags? Under seats stowage and hatbins/overhead lockers What are the crowd control procedures?
- Stay in control, don't let passengers take a control.
- Be forceful and shout with authority - use loud hailer.
- Move all survival away and upwind of the a/c to a safe distance. Where there is a danger of fire from spilled fuel, consideration should also given to moving the survivors uphill.
- Head counts of passengers and a/c shall be made.
- If it an airfield or near a populated area, rescue service should arrive on the scene quickly, otherwise the a/c must organize survival plan.
List 5 pax types not permitted to occupy emergency exist seats
- Under 16 years old
- Travelling with an infant
- Obese people
- Reduced mobility/blind pax
- Deportee/ Prisoner List 5 pax types who are permitted to occupy emergency exist seats
- People over 16 years old
- Pax with no kids
- Healty people
- Regular pax (not deportees, prisoners)
- People willing to help in case of an emergency No 1 to the flight deck- in flight. What is the procedure? This will indicate that an emergency has arisen and the No1 will immediately go to the cabin interphone, press 2 and say: Cabin to flight Deck - No1 standing by What is the full list of Cabin Secure Checks?
- All passengers are seated.
- Seat belts are fastened tightly around hips and infants are secured in infant seat belts seated on adult's laps.
- IFDs distributed (where applicable) and parent or guardian has received a safety demonstration using the pictorial steps in the safety card. 4.Tables are stowed. 5.Armrests are down.
- Close and lock toilet doors.
