Information Technology Career Pathways, Study Guides, Projects, Research of Information Technology

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Information Technology Career Pathways

MicroTrain Technologies 720 E. Butterfield Rd, Suite 100

Entry into the Field of Information Technology

Entry in the information technology field will typically require a four year degree in an area of study related computer science or computer information systems. In lieu of a degree entry into this field may be obtained through entry level support roles or (though rare) a demonstration of natural talent. With a four year degree one should be able to skip entry level support roles and move straight into a junior level role in a given discipline. Even this, however, is growing increasingly difficult without internships and/or a convincing demonstration of knowledge and/or skills. Internships, volunteer work and industry certifications are all great ways of overcoming any of these barriers.

Career Path Technical Support

You'll be part of the IT crowd if you work in a technical support job or as a helpdesk operator, monitoring and maintaining the computer systems as well as the networks within an organization. This is the busy front line, dealing directly with employees or customers who have technical issues such as forgotten passwords, viruses or email issues.

Tech Support Level One

Level one tech support is typically a customer service role set in a retail or call center environment. As the first line of support your focus is on helping the customer troubleshoot software and hardware issues. This role tends to focus on general product knowledge.

Chicagoland Statistics

The Department of Labor (DOL) classifies this job role as Computer User Support Specialists 15 1151.00. At this career level you might expect a starting annual salary of around $31,. Top professionals with 10+ years exp. may expect to make upwards of $84,560 per year. The DOL estimates there to be roughly 16,880 Computer User Support Specialists jobs in the Chicagoland area. According to 2012 IDES estimates, with 13.47% growth in LWA 7 alone, we should expect a total of 9665 jobs with 1142 total openings by the end 2022.

Sample of companies that hire for this occupation in the Chicagoland Area

Based on an analysis of over 700,000 job postings. ● PCMI ● Ticketmaster ● Dyson ● Infinity Consulting Solutions ● Apple ● Rehabilitation Institute of Chicago

MicroTrain Technologies 720 E. Butterfield Rd, Suite 100

Sample of related job titles

Technical Support Level 2, Help Desk Level 2, Desktop Systems Specialist Level 2, Information Technology Specialist 2, Help Desk Tier 2

Next steps

Career progression may lead to level 3 support, systems, networking, analyst or project roles.

Tech Support Level Three

This tends to be a very specialized job and in many organizations level three support is considered to part part of product development rather than general support.

Chicagoland Statistics

The Department of Labor (DOL) classifies this job role as Computer User Support Specialists 15 1151.00. At this career level you might expect a starting annual salary of between $52, and $67,960. Top professionals with 10+ years exp. may expect to make upwards of $84, per year. The DOL estimates there to be roughly 16,880 Computer User Support Specialists jobs in the Chicagoland area. According to 2012 IDES estimates, with 13.47% growth in LWA 7 alone, we should expect a total of 9665 jobs with 1142 total openings by the end 2022.

Sample of companies that hire for this occupation in the Chicagoland Area

Based on an analysis of over 700,000 job postings. ● Akima ● JP Morgan Chase ● Dell ● Alliance Data ● Apple ● Rehabilitation Institute of Chicago ● Groupon ● Blue Cross and Blue Shield Association ● Northwestern University ● Wyzant

Sample of related job titles

Technical Support Level 3, Help Desk Level 3, Desktop Systems Specialist Level 3, Information Technology Specialist 3, Help Desk Tier 3

MicroTrain Technologies 720 E. Butterfield Rd, Suite 100

Next steps

Career progression may lead to management, systems, networking, analyst, development or project roles.

Technical Support Manager

Technical support managers train and coordinate the company's technical service staff. In this role, you will typically work with product development teams to improve and build documentation and support procedures.

Chicagoland Statistics

The Department of Labor (DOL) classifies this job role as Computer User Support Specialists 15 1151.00. At this career level you might expect a starting annual salary of between $67, and $84,560. Top professionals with 10+ years exp. may expect to make upwards of $84, per year. The DOL estimates there to be roughly 16,880 Computer User Support Specialists jobs in the Chicagoland area. According to 2012 IDES estimates, with 13.47% growth in LWA 7 alone, we should expect a total of 9665 jobs with 1142 total openings by the end 2022.

Sample of companies that hire for this occupation in the Chicagoland Area

Based on an analysis of over 700,000 job postings. ● Akima ● JP Morgan Chase ● Dell ● Alliance Data ● Apple ● Rehabilitation Institute of Chicago ● Groupon ● Blue Cross and Blue Shield Association ● Northwestern University ● Wyzant

Sample of related job titles

Help Desk Manager, Technical Support Manager, Service Manager, Customer SUpport Manager, Front Line Support Manager, Manager of Technical Services, IT Service Delivery Manager

Next steps

Career progression may lead to information systems management, mid level systems or networking, networking, development or project roles.

MicroTrain Technologies 720 E. Butterfield Rd, Suite 100

● Taleo Corporation UK ● Oracle ● DePaul University ● JP Morgan Chase ● Bank of America ● University of Illinois at Chicago ● Dell

Sample of related job titles

Jr. Network Admin, Cisco Network Engineer, LAN Systems Administrator, Network Support Administrator, Network Support Coordinator, Network Analyst, Network Coordinator

Next steps

Career progression may lead to mid level networking, systems, analyst, development or project roles.

Network Admin

Analyzes and resolves end user hardware and software computer problems in a timely and accurate fashion, and provides end user training where required.Ensures the stable operation of the in house computer network and all connected PCs and peripherals, including planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links.

Sample of related job titles

Jr. Network Admin, Cisco Network Engineer, LAN Systems Administrator, Network Support Administrator, Network Support Coordinator, Network Engineer, Network Manager

Next steps

Career progression may lead to senior level networking, systems, analyst, development or project roles.

Chicagoland Statistics

The Department of Labor (DOL) classifies this job role as Network and Computer Systems Administrators 15 1142. At this career level you might expect a starting annual salary of between $65,740 and $82,170. Top professionals with 10+ years exp. may expect to make upwards of $123,070 per year. The DOL estimates there to be roughly 9,980 Network and Computer Systems Administrators jobs in the Chicagoland area. According to 2012 IDES estimates, with 6.96% growth in LWA 7 alone, we should expect a total of 6,484 jobs with 451 total openings by the end 2022.

MicroTrain Technologies 720 E. Butterfield Rd, Suite 100

Sample of companies that hire for this occupation in the Chicagoland Area

Based on an analysis of over 700,000 job postings. ● Centro ● United Airlines ● Arrow Electronics ● Taleo Corporation UK ● Oracle ● DePaul University ● JP Morgan Chase ● Bank of America ● University of Illinois at Chicago ● Dell

Sr. Network Admin

Analyzes and resolves end user hardware and software computer problems in a timely and accurate fashion, and provides end user training where required.Ensures the stable operation of the in house computer network and all connected PCs and peripherals, including planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links.

Chicagoland Statistics

The Department of Labor (DOL) classifies this job role as Network and Computer Systems Administrators 15 1142. At this career level you might expect a starting annual salary of around $101,460. Top professionals with 10+ years exp. may expect to make upwards of $123,070 per year. The DOL estimates there to be roughly 9,980 Network and Computer Systems Administrators jobs in the Chicagoland area. According to 2012 IDES estimates, with 6.96% growth in LWA 7 alone, we should expect a total of 6,484 jobs with 451 total openings by the end 2022.

Sample of companies that hire for this occupation in the Chicagoland Area

Based on an analysis of over 700,000 job postings. ● Centro ● United Airlines ● Arrow Electronics ● Taleo Corporation UK ● Oracle ● DePaul University ● JP Morgan Chase ● Bank of America

MicroTrain Technologies 720 E. Butterfield Rd, Suite 100

Sample of related job titles

Network Security Administrator, Network Security Analyst, Network Security Engineer, Network Security Officer, Security Analyst, Security Engineer, Systems Security Information Technology Specialist

Next steps

Career progression may lead to information systems management, network architecture or senior management.

Network Architect

Analyzes and resolves end user hardware and software computer problems in a timely and accurate fashion, and provides end user training where required.Ensures the stable operation of the in house computer network and all connected PCs and peripherals, including planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links.

Sample of related job titles

Network Architect, Network Systems Consultant, Network Systems Integrator, Network/Telecom Engineer, Networking Engineer, Networking Systems and Distributed Systems Engineer, Telecommunication Systems Designer, Design Engineer

Next steps

Career progression may lead to information systems management, network security or senior management.

Chicagoland Statistics

The Department of Labor (DOL) classifies this job role as Computer Network Architects 15 1143.00. At this career level you might expect a starting annual salary of around $112,. Top professionals with 10+ years exp. may expect to make upwards of $161,080 per year. The DOL estimates there to be roughly 3,460 Computer Network Architects jobs in the Chicagoland area. According to 2012 IDES estimates, with 11.32% growth in LWA 7 alone, we should expect a total of 2,733 jobs with 278 total openings by the end 2022.

Sample of companies that hire for this occupation in the Chicagoland Area

Based on an analysis of over 700,000 job postings. ● J. Patrick & Associates ● CDW

MicroTrain Technologies 720 E. Butterfield Rd, Suite 100

● Iri ● Humana ● Cook County Government ● Barracuda ● Experis ● Xr Trading

Career Path Database

A database professional is responsible for the performance, integrity and security of a database. They will also be involved in the planning and development of the database as well as troubleshooting any issues on behalf of the users. Job roles vary depending on the needs of the organization, type of database, business process and the capabilities of the database management system in use.

Jr. Database Administrator

Chicagoland Statistics

The Department of Labor (DOL) classifies this job role as Database Administrator 15 1141.. At this career level you might expect a starting annual salary of around $51,800. Top professionals with 10+ years exp. may expect to make upwards of $125,650 per year. The DOL estimates there to be roughly 3,550 Database Administrator jobs in the Chicagoland area. According to 2012 IDES estimates, with 6.62% growth in LWA 7 alone, we should expect a total of 2,625 jobs with 163 total openings by the end 2022.

Sample of companies that hire for this occupation in the Chicagoland Area

Based on an analysis of over 700,000 job postings. ● University of Illinois at Chicago ● Seyfarth Shaw ● Alliance Data ● BMO Financial ● SEOClarity ● Aetna ● True Value ● Oracle ● Walgreens ● SAP

MicroTrain Technologies 720 E. Butterfield Rd, Suite 100

Sr. Database Administrator

Chicagoland Statistics

The Department of Labor (DOL) classifies this job role as Database Administrator 15 1141.. At this career level you might expect a starting annual salary of between $106,260. Top professionals with 10+ years exp. may expect to make upwards of $125,650 per year. The DOL estimates there to be roughly 3,550 Database Administrator jobs in the Chicagoland area. According to 2012 IDES estimates, with 6.62% growth in LWA 7 alone, we should expect a total of 2,625 jobs with 163 total openings by the end 2022.

Sample of companies that hire for this occupation in the Chicagoland Area

Based on an analysis of over 700,000 job postings. ● University of Illinois at Chicago ● Seyfarth Shaw ● Alliance Data ● BMO Financial ● SEOClarity ● Aetna ● True Value ● Oracle ● Walgreens ● SAP

Sample of related job titles

Data Warehousing Engineer, Sr. MySQL Administrator, Database Administration Manager, Database Developer, Database Engineer, DBMS Specialist, Databases Software Consultant

Next steps

Career progression may lead to architecture or information security, programming, systems, networking, analyst, development, project roles or information systems management roles.

Database Security Analyst

Plan, implement, upgrade, or monitor security measures for the protection of database systems. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses.

MicroTrain Technologies 720 E. Butterfield Rd, Suite 100

Chicagoland Statistics

The Department of Labor (DOL) classifies this job role as Information Systems Security Analyst 15 1122.00. At this career level you might expect a starting annual salary between $89,643 and $111,280. Top professionals with 10+ years exp. may expect to make upwards of $132,933 per year. The DOL estimates there to be roughly 897 Information Systems Security Analyst jobs in the Chicagoland area. According to 2012 IDES estimates, with 23.30% growth in LWA 7 alone, we should expect a total of 1,106 jobs with 209 total openings by the end

Sample of companies that hire for this occupation in the Chicagoland Area

Based on an analysis of over 700,000 job postings. ● Taleo Corporation UK ● JP Morgan Chase ● Akraya ● Trustwave ● Cook County Government ● GE ● DePaul University ● Chicago Transit Authority ● Intel

Sample of related job titles

Information Security Administrator, Application Systems Administrator, Information Security Analyst, Data Security Analyst, Security Analyst, Security Engineer, Systems Security Information Technology Specialist

Next steps

Career progression may lead to information systems management, database architecture or senior management.

Database Architect

Chicagoland Statistics

The Department of Labor (DOL) classifies this job role as Database Administrators 15 1199.06. As this is a new and emerging occupational classification neither the DOL nor IDES currently has much information on this occupation. The DOL has determined this occupation to have a bright outlook.

MicroTrain Technologies 720 E. Butterfield Rd, Suite 100

● Nanosphere, Inc ● Great Point Capital LLC ● Northwestern University

Sample of related job titles

Analyst Programmer, .NET Developer, Applications Programmer, Beta Tester, Business Programmer, Programmer, Programmer Analyst, Software Programmer

Next steps

Career progression may lead to mid level programming, development, systems of project roles.

Programmer

Chicagoland Statistics

The Department of Labor (DOL) classifies this job role as Computer Programmers 15 1131.00. At this career level you might expect a starting annual salary between $53, and $75,560. Top professionals with 10+ years exp. may expect to make upwards of $120, per year. The DOL estimates there to be roughly 12,090 Computer Programmers jobs in the Chicagoland area. According to 2012 IDES estimates, with 8.31% growth in LWA 7 alone, we should expect a total of 10,699 jobs with 821 total openings by the end 2022.

Sample of companies that hire for this occupation in the Chicagoland Area

Based on an analysis of over 700,000 job postings. ● U.S. Cellular ● Oracle ● Alpine ● TransCentra ● University of Chicago ● Bank of America ● Uptake ● Nanosphere, Inc ● Great Point Capital LLC ● Northwestern University

Sample of related job titles

Systems Engineer, .NET Developer, Applications Programmer, Business Programmer, Programmer, Programmer Analyst, Software Programmer, Java Programmer, Video Game Programmer

MicroTrain Technologies 720 E. Butterfield Rd, Suite 100

Next steps

Career progression may lead to senior level programming or development, systems of project roles.

Sr. Programmer

Chicagoland Statistics

The Department of Labor (DOL) classifies this job role as Computer Programmers 15 1131.00. At this career level you might expect a starting annual salary around $98,340. Top professionals with 10+ years exp. may expect to make upwards of $120,810 per year. The DOL estimates there to be roughly 12,090 Computer Programmers jobs in the Chicagoland area. According to 2012 IDES estimates, with 8.31% growth in LWA 7 alone, we should expect a total of 10,699 jobs with 821 total openings by the end 2022.

Sample of companies that hire for this occupation in the Chicagoland Area

Based on an analysis of over 700,000 job postings. ● U.S. Cellular ● Oracle ● Alpine ● TransCentra ● University of Chicago ● Bank of America ● Uptake ● Nanosphere, Inc ● Great Point Capital LLC ● Northwestern University

Sample of related job titles

Systems Engineer, lead Programmer, Database Programmer, Sr. Java Programmer, Operating System Programmer, Software Engineer, Software Programmer

Next steps

Career progression may lead to systems architecture, information systems security, information systems management, sr level development or database roles.

MicroTrain Technologies 720 E. Butterfield Rd, Suite 100

Next steps

Career progression may lead to mid level development mid level database mid level systems, mid level programming, analyst or project roles.

Career Path Development

Developer

Chicagoland Statistics

The Department of Labor (DOL) classifies this job role as System, Application and Web Developer 15 1132.00, 15 1133.00 and, 15 1134.00. At this career level you might expect a starting annual salary around $65,023. Top professionals with 10+ years exp. may expect to make upwards of $132,933 per year. The DOL estimates there to be roughly 32010 System, Application and Web Developer jobs in the Chicagoland area. According to 2012 IDES estimates, with 17.69% growth in LWA 7 alone, we should expect a total of 26,182 jobs with 3936 total openings by the end 2022.

Sample of companies that hire for this occupation in the Chicagoland Area

Based on an analysis of over 700,000 job postings. ● Paini ● Brainstation ● HNTB ● U.S. Cellular ● CDW ● Nuveen Investments ● DePaul university ● Avantcredit ● Rdi/a Digital ● Xr Trading

Sample of related job titles

Systems Engineer, Web Developer, Applications Developer, Programmer, Internet Programmer, Systems Programmer, .Net Developer,LAMP Stack Developer, Full Stack Developer, Openstack Developer

MicroTrain Technologies 720 E. Butterfield Rd, Suite 100

Next steps

Career progression may lead to senior level development, senior level database senior level systems, senior level programming, mid level analyst or project roles.

Sr. Developer

Chicagoland Statistics

The Department of Labor (DOL) classifies this job role as System, Application and Web Developer 15 1132.00, 15 1133.00 and, 15 1134.00. At this career level you might expect a starting annual salary between $89,643 and $111,280. Top professionals with 10+ years exp. may expect to make upwards of $132,933 per year. The DOL estimates there to be roughly 32010 System, Application and Web Developer jobs in the Chicagoland area. According to 2012 IDES estimates, with 17.69% growth in LWA 7 alone, we should expect a total of 26,182 jobs with 3936 total openings by the end 2022.

Sample of companies that hire for this occupation in the Chicagoland Area

Based on an analysis of over 700,000 job postings. ● Palni ● Brainstation ● HNTB ● U.S. Cellular ● CDW ● Nuveen Investments ● DePaul university ● Avantcredit ● Rdi/a Digital ● Xr Trading

Sample of related job titles

Systems Engineer, Web Developer, Applications Developer, Programmer, Internet Programmer, Systems Programmer, .Net Developer, Sr. LAMP Stack Developer, Sr. Full Stack Developer, Sr. Openstack Developer, Lead Developer

Next steps

Career progression may lead to information systems architecture or security, senior level analyst networking or project roles.

MicroTrain Technologies 720 E. Butterfield Rd, Suite 100