Information for the Employee
An employee handbook provides important information about the
company, the expectations, wages, working conditions, benefits, and
customer service philosophy. The employee handbook will vary from
business to business but should/could include if applicable:
• Introduction to the company
• History of the company
• Company products/services
• Hours of work
• Holiday/vacation policies
• Personal appearance
• Use of telephones
• Prohibited acts
• Absence from work and reporting policies/sick leave
• Weather emergencies
• Pay policies
• Insurance
• On-the-job-injury
• Jury duty, military leave
• Parking rules
• Disciplinary procedures and appeals
• Termination policies
• Parental leave
The employee handbook is one form of communication to create and
maintain an open/honest-working environment. Conflicts are more
likely to be avoided if all those involved know their responsibilities.
