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Implications of Kurt Lewin Model-Change of Management-Lecture Handout, Exercises of Change Management

This course objective is 1.change management literature: conceptual framework, theories, typologies, strategies and techniques 2.change management phenomenon: how managers successfully manage change in organization. This lecture includes: Implication, Kurt, Lewin, Model, Leadership, Sequence, Matter, Change, Attitude, Domain, Explicit

Typology: Exercises

2011/2012

Uploaded on 08/07/2012

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Change Management –MGMT625 VU
© Copyright Virtual University of Pakistan 12
LESSON # 4
IMPLICATIONS OF KURT LEWIN MODEL
Implications of Kurt Lewin Model
1. Change can be directed, managed and controlled (Learning is a choice behaviour)
2. There is an explicit recognition to the fact that change will be resisted
3. This resistance can be overcome thru management and good leadership
4. Sequence of event also matters
5. Change Attitude – behaviour will follow
6. Change the context – behaviour will follow this implies B = f( P * E)
1. Change can be directed, managed and controlled (Learning is a choice behaviour)
Every thing is not pre-ordained and predetermined. Modern thinking is scientific or formulaic.
There is a general formula for everything with in the domain of natural sciences or social sciences.
Therefore what is known as social sciences is that tools and methods used for creating scientific
knowledge can also be applied to create knowledge in social domain. Therefore learning such type
of abstract social disciplines such as entrepreneurship, leadership, management and organization
culture from scientific approach means these very subjects can be taught and learned. So in this
respect modern approach is different from the traditional one as now learning is considered not a
function of gene or inheritance but a matter of aptitude and interest. Hence social behaviour can be
managed like a thermostat or control valve to get the desired end. For instance, these control valves
may reside in financial and non-financial techniques to motivate individual manager and groups.
2. Explicit recognition that change will be resisted
There are a lot more benefits of categorical acceptance, admission or recognition of some variable
under research. In fact research has more to do with the identification of critical variable which play
influential role in the causation of any phenomenon, and earlier was less focussed upon. Therefore
once we know and recognise that resistance to change is distinct phenomenon for study, we will
also study and target imperatively how to overcome this resistance. This is a typical technique of
Western academics to bifurcate and focus in a specialised (in depth study) manner to create new
subjects and disciplines. In other words division of labour exist in academics.
3. The resistance can be overcome through management and good leadership
As pointed out above once we know resistance is a critical variable to study simultaneously make
imperative for us to know what type o leadership and management style will overcome what type of
resistance. Hence we see that change management literature most of the focuses on the participative
decision making, employee involvement, delegation, decentralization and team building etc. for
organization to manage organizational transformation and strategic management programme.
4. Sequence of event also matters
The model also depicts that change management process has a sequence to it. In order to manage
planned change we ought to know what should come first, which stage is follow another and how to
identify which change management stage we are in like a life cycle approach
5. Change attitude - behaviour will follow
First we have to seek differentiation between the two terms, attitude and behaviour. The concept
‘attitude’ is more comprehensive than the term behaviour which included cognitive as well action
orientation while behaviour is defined only in action perspective. Therefore going by this approach
in order to have meaningful change we have to change first attitude. Hence change in cognition will
lead to behavioural change. Alternate approach could be to change action which will eventually
lead to attitudinal change. Here focal point for change is actions since actions are visible and
measurable. The former change method is democratic in spirit while later is autocratic in nature.
There is a flaw from methodological point of view, to measure change; the dominant paradigm of
western social sciences is to target action. For instance scientific school of theory building (by and
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LESSON # 4

IMPLICATIONS OF KURT LEWIN MODEL

Implications of Kurt Lewin Model

  1. Change can be directed, managed and controlled (Learning is a choice behaviour)
  2. There is an explicit recognition to the fact that change will be resisted
  3. This resistance can be overcome thru management and good leadership
  4. Sequence of event also matters
  5. Change Attitude – behaviour will follow
  6. Change the context – behaviour will follow this implies B = f( P * E) 1. Change can be directed, managed and controlled (Learning is a choice behaviour) Every thing is not pre-ordained and predetermined. Modern thinking is scientific or formulaic. There is a general formula for everything with in the domain of natural sciences or social sciences. Therefore what is known as social sciences is that tools and methods used for creating scientific knowledge can also be applied to create knowledge in social domain. Therefore learning such type of abstract social disciplines such as entrepreneurship, leadership, management and organization culture from scientific approach means these very subjects can be taught and learned. So in this respect modern approach is different from the traditional one as now learning is considered not a function of gene or inheritance but a matter of aptitude and interest. Hence social behaviour can be managed like a thermostat or control valve to get the desired end. For instance, these control valves may reside in financial and non-financial techniques to motivate individual manager and groups. 2. Explicit recognition that change will be resisted There are a lot more benefits of categorical acceptance, admission or recognition of some variable under research. In fact research has more to do with the identification of critical variable which play influential role in the causation of any phenomenon, and earlier was less focussed upon. Therefore once we know and recognise that resistance to change is distinct phenomenon for study, we will also study and target imperatively how to overcome this resistance. This is a typical technique of Western academics to bifurcate and focus in a specialised (in depth study) manner to create new subjects and disciplines. In other words division of labour exist in academics. 3. The resistance can be overcome through management and good leadership As pointed out above once we know resistance is a critical variable to study simultaneously make imperative for us to know what type o leadership and management style will overcome what type of resistance. Hence we see that change management literature most of the focuses on the participative decision making, employee involvement, delegation, decentralization and team building etc. for organization to manage organizational transformation and strategic management programme. 4. Sequence of event also matters The model also depicts that change management process has a sequence to it. In order to manage planned change we ought to know what should come first, which stage is follow another and how to identify which change management stage we are in like a life cycle approach 5. Change attitude - behaviour will follow First we have to seek differentiation between the two terms, attitude and behaviour. The concept ‘attitude’ is more comprehensive than the term behaviour which included cognitive as well action orientation while behaviour is defined only in action perspective. Therefore going by this approach in order to have meaningful change we have to change first attitude. Hence change in cognition will lead to behavioural change. Alternate approach could be to change action which will eventually lead to attitudinal change. Here focal point for change is actions since actions are visible and measurable. The former change method is democratic in spirit while later is autocratic in nature. There is a flaw from methodological point of view, to measure change; the dominant paradigm of

western social sciences is to target action. For instance scientific school of theory building (by anddocsity.com

large rely on quantitative approach or survey method) it is the action which is the source of data and evidence, intent cannot be measured. From Islamic perspective of human behaviour it is the intent ( Niyyat ) which matters most not the action ( Amal ) as the famous hadith goes - action depend upon intents ( innamul aamal-o-binniyaat ). This is somewhat closer to the recently researched concept of equi-finality which means different actions can be taken or multiple practices can exist to reach the same intent effectively.

6. Change the context – behaviour will follow [B = f (P * E)] Environmental forces play decisive role in shaping behaviour, is the key theme of the equation cited. Change in behaviour is owing to a particular context or situation. This relies on contingency school of management which means organizational efficiency and effectiveness is contingent upon environmental factors – will be different for different organizations. These factors could be size, type of industry, technology, etc. If environmental or contextual factors are so powerful and decisive to explain change or stability then does that mean individual (individual organization) has least or no role, priority, discretion or strategy in deciding for change. This leads us to the debates between fatalism vs. determinism, the role of individual vs. institution and the universal vs. cultural perspectives of management. Context again comprises of multiple facets Historical –social-political –geographical – cultural context

A Critical Look No human knowledge is foolproof. Theories have good explanation power and associated weaknesses too. Though Kurt Lewin model widely quoted and respected but also has attracted some criticism which follows as under:

  1. Linearity assumption. It is assumed that change is considered linear while we see in real life it is seldom linearity based. Reality more often than not is non-linear or curvilinear. There may be ups and downs in reality, and hence change management is not as neat and sequential process as described in the model, directly progressing for goals or end state.
  2. Progressive state assumption. Change makes a direct progression, that is, future state is always better than the present state. This is an assumption may not hold valid especially going by the human, organizational and nations life cycle theory based explanation.
  3. Mechanistic assumption. This is based on cause and effect relationship amongst factors considered stimuli for change. This is too excessively deterministic in its implications meaning thereby no or little role for unforeseen and emergent events.
  4. Goal Assumption. Here change movement is directed toward a specific end-state (in real life may be haphazard). In real life people are not all the time purposive and task oriented for each and every movement. People may value leisure, relationship, spiritual and cultural being, or they may like change for the sake of change – as others are changing so one wants to change (life style or social pressure oriented but might not be need-specific). Similarly people may want to change because emotional or psychological aspect may be dominant
  5. Separateness assumption. Change movement is planned and managed by people by staying apart from system while real life operates in relative terms and diagnosis and implementation is by remaining within the system. There are biases and ethnocentrism involved in all stages of change management process.

Nonetheless despite the above criticism the model is considered to have seminal influence on behavioural modification, learning and change management literature. Other similar models given under also verify the Lewinian model and change management strategies. For example according to Beckhard & Harris (1977) there are three stages of change management process

  1. The Current State

2. The Transition state docsity.com