Download IAAO 400 Review Exam Questions and Answers: Property Assessment Management and more Exams Property Law in PDF only on Docsity!
Answers Latest Update
A property assessment system organizes resources to carry out the primary assessment responsibilities of _______, _________, and __________ properties, in accordance with property tax laws and regulations. - - - correct answer ✅discovery listing valuing Standards of practice are necessary to ensure: - - - correct answer ✅Appraisal accuracy Work is finished on time Staff and resources are used wisely All of the above Ratio studies are often used for oversight purposes. However, they can also be used for internal ________ _________ in an effective assessment system. - - - correct answer ✅quality control The legal framework in an effective assessment system requires ___________ reappraisals. - - - correct answer ✅annual
Answers Latest Update
The assessor's role or responsibility in the property assessment system is that of a _________. - - - correct answer ✅manager The process of influencing individuals and groups to set and achieve goals is the definition of ____________. - - - correct answer ✅leadership What are the four resources that management must have in order to achieve the goals of the organization? - - - correct answer ✅Human Financial Material Information List the four basic managerial functions: - - - correct answer ✅Planning Organizing Directing Controlling
Answers Latest Update
The resources required for the organization's operational plans in monetary terms is the ________. - - - correct answer ✅budget A process of determining how an organization accomplishes its goals and objectives is __________. - - - correct answer ✅planning Measurable specifics that must be accomplished in total, or in some combination, to achieve the goals in the plan are __________. - - - correct answer ✅objectives The purpose of planning is to: - - - correct answer ✅Allocate resources efficiently Consider the future Provide the foundation for other management functions All of the above A well thought out __________ ___________ is focused on the reasons for the organization's existence. It should be clear, concise, and realistic. - - - correct answer ✅mission statement
Answers Latest Update
Short-range plans (usually one year or less) are also referred to as _____________ plans. - - - correct answer ✅operational Charts that show jobs to be done on the vertical axis and time allocations on the horizontal axis are known as _________ charts. -
correct answer ✅Gantt A _______ chart sequences significant events, incorporating yes or no decisions, but without a time dimension. - - - correct answer ✅flow Staff costs account for approximately ___ to ____ percent of the budget for most jurisdictions. - - - correct answer ✅ 80 85 The ___________ budget focuses on how much is spent and for what purpose, rather than the activity affected. - - - correct answer ✅line-item
Answers Latest Update
The assessor's office, by definition, may be considered a department. ________ such as appraisal and ________ such as residential are created within the assessor's office to address areas of specialization. - - - correct answer ✅Divisions sections Organizing the assessor's office utilizing _________ divisions categorizes jobs according to the activity to be done. - - - correct answer ✅functional Assigning parts of a job to various members of the organization is called _________ of ________. - - - correct answer ✅division labor Divisions that categorize jobs according to the activity to be done are called ___________ divisions. Divisions that include a specific area of the jurisdiction are called ____________ divisions. - - - correct answer ✅functional geographic
Answers Latest Update
Product ________ refers to the accuracy of the data developed in appraisal activities. - - - correct answer ✅quality All employees, especially a new employee, should be given a ________ manual. - - - correct answer ✅policy The __________ ________ should clearly show the chain of command to everyone in the organization. - - - correct answer ✅organization chart A ______ ___________ should describe the required job assignments so that an employee is not evaluated on tasks not clearly defined. - - - correct answer ✅job description During an interview with a candidate for a position in the assessor's office, talk no more than _____ percent of the time; for the rest of the time, listen. - - - correct answer ✅ 25
Answers Latest Update
The employee works extra hours each day in order to have extra days off. The 9/80 and 4/10 are the most common. This is called _______ ______. - - - correct answer ✅flexible days A scheduling technique that allows workers to work at home while communicating via telephone, computer, and fax machine is called ___________. - - - correct answer ✅tele-commuting The process of guiding the activities of the assessor's office appropriately is termed ________. - - - correct answer ✅directing Assessors as managers direct activities by leading, motivating, and _____________. - - - correct answer ✅communicating Organizationally, leadership directly impacts the effectiveness of: - -
correct answer ✅Service to the public Costs associated with assessment activities Employee self-motivation
Answers Latest Update
All of the above Today's outstanding leaders have: - - - correct answer ✅Vision Confidence, determination, and persistence Expectations of confidence in followers All of the above The process of entrusting one's authority to a competent subordinate is termed ___________. - - - correct answer ✅delegation Employees are given the responsibility to inquire, report, and advise their supervisor as to the action to be taken. This would be a _____ degree of delegation. - - - correct answer ✅moderate Typically, the biggest barrier to delegation is the ________. - - - correct answer ✅manager
Answers Latest Update
Maslow's "Hierarchy of Needs" theory placed ______________ at the top. - - - correct answer ✅self-actualization Herzberg felt there were two sets of motivational factors, one being a set of ___________ factors which he labeled "dissatisfiers." - - - correct answer ✅maintenance Herzberg's second set of factors were considered ________ factors, which he labeled "satisfiers." - - - correct answer ✅motivating _________ communication flows from the subordinate to the supervisor and may include suggestion boxes or grievance procedures. - - - correct answer ✅Upward The __________ is an unofficial and informal communication system found in every organization. - - - correct answer ✅grapevine
Answers Latest Update
_____________ communication flows among employees at the same level. - - - correct answer ✅Horizontal A way of listening and responding to another person that improves mutual understanding and trust, is called ________ listening. - - - correct answer ✅empathic Employees feel they have gained recognition when the supervisor __________. - - - correct answer ✅listens A part of personnel management includes _______________________. This is a common procedure used to evaluate any organization's personnel. - - - correct answer ✅performance evaluation A basic characteristic of a well-designed evaluation system is: - - - correct answer ✅Comprehensive - should measure all important aspects of the position. Objective - looking at the performance of the task or tasks. Identify the employees strong points and shortcomings.
Answers Latest Update
employee. - - - correct answer ✅standard process The final step in the disciplinary action (before dismissing an employee) is to bring the situation to a conclusion, including a ________ _________. - - - correct answer ✅written report Accuracy of _____________ ______________ data is an essential element in developing accurate valuations for assessment. - - - correct answer ✅property characteristics Situational characteristics can also be reviewed by using a ________ __________ _______. The proximity of parcels to some feature that can either adds to or detracts from value can be easily identified. - - - correct answer ✅Geographic Information System The ___________ is an effective graphic planning tool for measuring the progress of the organization, after the plan has been implemented. - - - correct answer ✅Gantt chart
Answers Latest Update
Accuracy of data entry is an essential element in developing accurate valuations for assessment, and various _________ can also assist in assuring the accuracy of the date. - - - correct answer ✅edit checks In ration studies, the ________ is the most widely used measure of appraisal level. - - - correct answer ✅median When determining whether a reappraisal is necessary the _________________________ is a helpful statistic to measure accuracy of appraised values by giving the average percentage miss from the median. - - - correct answer ✅coefficient of dispersion _________ is when low-valued properties are over-appraised relative to high-valued properties. The statistic that helps measure this is the ____________________. - - - correct answer ✅Regressivity price related differential If uniformity is good but the level is low can the values be trended?
correct answer ✅Yes
Answers Latest Update
The art of making people like your organization is known as _________ __________. - - - correct answer ✅public relations List four groups that could be considered the assessor's public: - - - correct answer ✅Individual taxpayers Professional groups Other units of government Civic and professional associations Public institutions Quasi-government bodies The first step in planning a good public relations program is a ________ and a needs assessment of the current situation. - - - correct answer ✅review The assessor's "first line of defense" is a good ________ ________ program. - - - correct answer ✅public relations
Answers Latest Update
All personnel in the assessor's office should be _________ and ___________ to the needs of the public. - - - correct answer ✅courteous responsive All personnel in the assessor's office should have written ______ and ________ as a part of their employee handbook. - - - correct answer ✅rules procedures The _______ becomes a part of the public relations team, when the assessor's office must communicate with large numbers of people. -
correct answer ✅media When working with the media, the assessor's office must translate _________ information into meaningful news data. - - - correct answer ✅technical List the six criteria used by the news media to summarize date: - - - correct answer ✅Who Where What
