Docsity
Docsity

Prepare for your exams
Prepare for your exams

Study with the several resources on Docsity


Earn points to download
Earn points to download

Earn points by helping other students or get them with a premium plan


Guidelines and tips
Guidelines and tips

Human Resource Development Exam: Comprehensive Questions and Answers, Exams of Human Resource Management

A comprehensive set of questions and answers related to human resource development (hrd), covering topics such as training needs analysis, training methods, performance management, labor relations, and organizational development. It is a valuable resource for students and professionals seeking to understand the key concepts and practices in hrd.

Typology: Exams

2024/2025

Available from 11/05/2024

lucinda-bernadette
lucinda-bernadette 🇺🇸

639 documents

1 / 12

Toggle sidebar

This page cannot be seen from the preview

Don't miss anything!

bg1
APHR - Human Resources Development Exam | Comprehensive Questions and Answers
Latest Updated 2024/2025 With 100% Verified Solutions
The three phases of training are - ✔✔Needs assessment, implementation, evaluation
The three learning domains that influence or change behavior or - ✔✔Skills, knowledge, attitude
The Hawthorne Studies focused on which of the following - ✔✔Assessing the impact of physical and
environment on performance
A training technique that involves transferring trainees to different jobs to broaden their focus and to
increase their knowledge is - ✔✔Job rotation
Which of the following is not one of the 6 levels of learning? - ✔✔Application
Which is not one of the four criteria for evaluating training programs - ✔✔Synthesis
Which of the following job designs practices broadens the scope of a job by expanding the number of
different tasks to be performed? - ✔✔Job enlargement
An employer's mission statement includes - ✔✔a statement of purpose for what the organization values
Direct costs to an employer include - ✔✔costs of operating a program
The Hawthorne Studies: - ✔✔Assessed the impact of physical and environmental influence on employee
performance, which means special notice from management may work to increase motivation
Which of the following is not a type of training needs analysis? - ✔✔Operations analysis
pf3
pf4
pf5
pf8
pf9
pfa

Partial preview of the text

Download Human Resource Development Exam: Comprehensive Questions and Answers and more Exams Human Resource Management in PDF only on Docsity!

APHR - Human Resources Development Exam | Comprehensive Questions and Answers

Latest Updated 2024/2025 With 100% Verified Solutions

The three phases of training are - ✔✔Needs assessment, implementation, evaluation The three learning domains that influence or change behavior or - ✔✔Skills, knowledge, attitude The Hawthorne Studies focused on which of the following - ✔✔Assessing the impact of physical and environment on performance A training technique that involves transferring trainees to different jobs to broaden their focus and to increase their knowledge is - ✔✔Job rotation Which of the following is not one of the 6 levels of learning? - ✔✔Application Which is not one of the four criteria for evaluating training programs - ✔✔Synthesis Which of the following job designs practices broadens the scope of a job by expanding the number of different tasks to be performed? - ✔✔Job enlargement An employer's mission statement includes - ✔✔a statement of purpose for what the organization values Direct costs to an employer include - ✔✔costs of operating a program The Hawthorne Studies: - ✔✔Assessed the impact of physical and environmental influence on employee performance, which means special notice from management may work to increase motivation Which of the following is not a type of training needs analysis? - ✔✔Operations analysis

Common forms of behaviorally experienced training include all of the following except: - ✔✔Case studies/incidents Which of the following is not one of the four strategies used in behavior modification approach? - ✔✔Behavior modeling The preparation of the employee for future responsibility, often at a different level in the organization is

  • ✔✔Development What assesses the impact of physical and environmental influence on employee performance, which means special notice from management may work to increase motivation? - ✔✔Hawthorne Studies Which of the following is not a type of a training needs analysis? - ✔✔Financial analysis The performance of job-related tasks and duties by trainees during training is known as - ✔✔Active practice Which is not a benefit of training? - ✔✔To increase company expenses What does the acronym KSA respresent? - ✔✔Knowledge, skill, ability Rating all employees in a narrow band in the middle of the rating scale refers to what error? - ✔✔Central Tendency An error that occurs when a rater values or prejudices distort the rating - ✔✔Raters bias Mentoring is - ✔✔A developmentally oriented relationship between two individuals that involves advising, networking, and supporting What do all four phases of the learning process have in common? - ✔✔Questioning

The Wagner Act (National Labor Relations Act) was enacted by congress in - ✔✔ 1935 The Labor Management Relations Act: - ✔✔Provides that employers may not terminate/discriminate against and employee for union involvement A firm that requires employers who refuse to join the union to pay equivalent amounts equal to union dues and fees for the union representative services is defined as: - ✔✔Agency Shop What is the largest labor union? - ✔✔National Education Association (NEA) What labor law amended by the NLRA and added unfair union labor practices? - ✔✔Taft-Hartley Act A firm that requires employees who refuse to join the union to pay amounts equal to union dues and fees for the union's representative service is know as: - ✔✔Agency Shop The process by which a third party assists negotiators in their discussions and also suggests settlement proposals is know as: - ✔✔Mediation Details of an employment agreement are often spelled out in formal: - ✔✔Employment contract A firm the requires individuals to join a union before they can be hired: - ✔✔Closed shop The LRMA was enacted by which of the following acts: - ✔✔Taft-Hartley Act A means by which disputes arising from different interpretations of a labor contract are settled by a third party: - ✔✔Grievance arbitration Research has identified three psychological determinants that influence a person's decision to join or avoid a union. What are the determinants? - ✔✔Perception of the work environment; desire to participate; strong beliefs about the union

When is the NLRB authorized to conduct an election? - ✔✔When a petition has been filed by an employee, individual, labor organization, or employer AND when 30% or more eligible employees have sign authorization cards. What is a consent election? - ✔✔An agreement between an employer and the union to waive the pre- election hearing What is the very first step in the union decertification process? - ✔✔When an employee or group of employees request a decertification Which of the following is an example of an employee who must join the union as a condition of employment? - ✔✔Union Shop Which is an example of a union organizer working within the company that the union wants to unionize?

  • ✔✔Salting The NLRB cannot waive an election based on: - ✔✔Employee's signatures that were obtained by threatening or coercing In a unionized organization which group of employees are more likely to have their own bargaining unit:
  • ✔✔Security guards Organizational picketing is done to: - ✔✔Promote employees acceptance of the union as their representative Which of the following activities is a protected activity? - ✔✔Picketing In the face of a strike threat, management is most interested in: - ✔✔How to continue production or providing a service What type of strike is unapproved by the union? - ✔✔Wildcat strike

the job characteristics model includes: - ✔✔Skill variety, task identity, task significance, autonomy, feedback The dimensions from Hoffstede's famous study on IBM employees are - ✔✔Power distance, individualism, masculine/feminine, uncertainty avoidance, long term orientation Human Resource Management is conducted to achieve ________________________ goals - ✔✔Individual and organizational Which is an HR Practice typical of an organization that can be defined as "prospector"? - ✔✔External staffing and extensive training Which one of Hestede's cultural dimensions describes how cultures seek to deal with the fact that the future is not perfectly predictable - ✔✔Uncertainty avoidance What is a cooperative form of doing business that relies on the talents and capabilities of both labor and management to continually improve quality and productivity? - ✔✔Total quality management What is the planned elimination of large number of personnel designed to enhance organizational effectiveness? - ✔✔Downsizing The process of analyzing and identifying the need for availability of human resources so that the organization can meet its objectives is known as: - ✔✔Human Resource Planning A work week in which a full week's work is accomplished in fewer than 5 days is known as: - ✔✔Compressed workweek A reduction in the size of an organizational workforce is known as: - ✔✔Downsizing Development of a business strategy includes: - ✔✔External and internal scan

A unique capability in the organization that creates high value and that differentiates the organization from its competition: - ✔✔Core Competency What organization/industry life-cycle is high risk and entrepreneurial spirited: - ✔✔Embryonic What is the primary purpose of an HR audit? - ✔✔To evaluate the effectiveness of an organization In an organizational structure, what is centralization? - ✔✔The degree to which decision-making authority is restricted to higher levels of management What categories is an organization development divided into? - ✔✔Interpersonal, technological, structural What are line units? - ✔✔Work groups that conduct the major business of the organization According to the Dept of Labor, which of the following is not an important characteristic of a profession?

  • ✔✔Opportunity for advancement In the strategic HR planning process, which of the following should be completed first? - ✔✔Define the organizational mission Succession plan... - ✔✔Anticipate managerial staffing requirements and develop high quality employees to satisfy these needs What is the most important step of setting up an HRIS (Human Resource Information System)? - ✔✔Analyze needs Conciliation is defined as: - ✔✔An informal process of agreement used by the EEOC for resolving charges of discrimination

What is an Employee Assistance Program (EAP)? - ✔✔A program that provides counseling and other help to employees having emotional, physical and other personal problems Define Prima Facie - ✔✔Based on the first impression; accepted as correct until proved otherwise. What is a correlation coefficient? - ✔✔An index number giving the relationship between a predictor and a criterion variable A mid-range plan can be executed in _______________. - ✔✔Two Years Recognition, negotiation, and adminstration are: - ✔✔The phases in the labor relations process What is the name for the tendency to assign more responsibility for negative behavior to personality of effort rather than environment? - ✔✔Fundamental attribution error Fundamental Attribution Error: - ✔✔Tendency to assign more responsibility for negative behavior to personality or effort rather than enviorment What is the Hay System? - ✔✔A methodology used by organizations to map out their job roles in the context of the organizational structure.. What is the purpose of the Hay System? - ✔✔Carrying out job evaluations using this or similar job evaluation methods is to enable organizations to map and align their roles/jobs What is the theory of motivation? - ✔✔Discovering what drives individuals to work towards a goal or outcome. What is disparate treatment? - ✔✔Unequal behavior toward someone because of a protected characteristic under Title VII of the United States Civil Rights Act.

What was the primary directive of the Worker Adjustment and Retraining Notification Act? - ✔✔Employees and unions must be notified in advance about planned plant closings An employee who holds a non-exempt position under the Fair Labor Standards Act: - ✔✔Uses the percentages of his/her time performing routine, manual, or clerical work Joint Training - ✔✔Programs that help union members maintain their skills and competence in their field Person-based pay systems: - ✔✔Pay employees for what they are capable of doing rather than tasks they currently perform What is Pay Equity? - ✔✔Similarity in pay for jobs requiring comparable level of knowledge, skill, and ability even where actual job duties differ significantly What is the Railway Labor Act? - ✔✔The Act, passed in 1926 and amended in 1934 and 1936, seeks to substitute bargaining, arbitration and mediation for strikes as a means of resolving labor disputes. For Human Resources, what is the first step in enterprise risk management? - ✔✔Audit What is Enterprise Risk Management - ✔✔A process, effected by an entity's board of directors, management and other personnel, applied in strategy-setting and across the enterprise, designed to identify potential events that may affect the entity, and manage risk to be within its risk appetite, to provide reasonable assurance regarding the achievement of entity objectives. What is the difference between a Limited Liability Partnership and Limited Liability Corporation? - ✔✔One must have at least one managing partner who bears liability for the partnership's actions What is a Sole Proprietorship? - ✔✔A type of enterprise that is owned and run by one natural person and in which there is no legal distinction between the owner and the business entity.