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A comprehensive overview of effective communication in nursing, covering key concepts, principles, and practical applications. It explores various communication styles, including assertive, therapeutic, intrapersonal, and interpersonal communication, and emphasizes the importance of clear and concise documentation and handoff reporting. The document also delves into patient care coordination, delegation, pain management, and fall prevention strategies, providing valuable insights for nursing students and professionals.
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Effective Communication Competence - ....🔰VERIFIED ANSWERS.... ✔✔Achieved when communication goals are met Appropriate Communication - ....🔰VERIFIED ANSWERS.... ✔✔Communication has been adapted to the people and situation involved in the act of communication Communication competence is important for: - ....🔰VERIFIED ANSWERS.... ✔✔optimizing safety and health care quality advocacy for better systems and safer workplaces Barriers of communication - ....🔰VERIFIED ANSWERS.... ✔✔personal bias, stereotypes, stigmas Exemplars of Communication - ....🔰VERIFIED ANSWERS.... ✔✔Assertive Therapeutic Intrapersonal Interpersonal Documentation Handoff/reporting (sbar)
Assertive Communication - ....🔰VERIFIED ANSWERS.... ✔✔positive and negative feelings expressed openly/directly. Helps advocate for the patient Therapeutic Communication - ....🔰VERIFIED ANSWERS.... ✔✔interactive process, words/actions used by clinicians and patient. Helps patient overcome stress, adjust to difficult situations, promotes understanding and builds relationships that lead to positive outcomes Intrapersonal Communication - ....🔰VERIFIED ANSWERS.... ✔✔self- talk Interpersonal Communication - ....🔰VERIFIED ANSWERS.... ✔✔between people, talking among, verbal/nonverbal, begins at birth Documentation - ....🔰VERIFIED ANSWERS.... ✔✔Legal documents Handoff/reporting--SBAR - ....🔰VERIFIED ANSWERS.... ✔✔Situation, background, assessment, recommendations Communication - ....🔰VERIFIED ANSWERS.... ✔✔Collaboration-->care coordination--> safety--> culture--> care quality Collaboration - ....🔰VERIFIED ANSWERS.... ✔✔Development of partnerships, collab with other to meet needs of patients. -Key component in reducing errors- -begins on admission-
What kind of environment do you want when doing an assessment/health history? - ....🔰VERIFIED ANSWERS.... ✔✔quiet, no family, no TV Best way to prevent infections - ....🔰VERIFIED ANSWERS.... ✔✔Hand washing Morse fall scale - ....🔰VERIFIED ANSWERS.... ✔✔Highest # equals greatest risk for falls. Anything greater than 45 is high risk. What can you do to prevent falls? - ....🔰VERIFIED ANSWERS.... ✔✔Put a sign on the patients door, wristband, grip socks, close to nurses station, gait belt, sitters. How to protect patient from wrong surgery - ....🔰VERIFIED ANSWERS.... ✔✔Verify right order, right patient, right site Nurse practice act - ....🔰VERIFIED ANSWERS.... ✔✔state level Pain considerations - ....🔰VERIFIED ANSWERS.... ✔✔pain scale, subjective, describing pain, facial expressions Arthritis - ....🔰VERIFIED ANSWERS.... ✔✔Autoimmune, effects joints and body tissues Risk for falls - ....🔰VERIFIED ANSWERS.... ✔✔Unsteady gait, visual, pain
What part of SBAR is it when the nurse asks doctor for an EKG for a patient with chest pain? - ....🔰VERIFIED ANSWERS.... ✔✔Recommendations What part of SBAR is it when the patient explains history of CAD?
Side lying position - ....🔰VERIFIED ANSWERS.... ✔✔Lateral - patient lays on side with majority of body weight dependent on hip and shoulder. 30 degree lateral is recommended for patients at risk of pressure sores Sims position - ....🔰VERIFIED ANSWERS.... ✔✔Lying on side with weight on the anterior ileum, humerus, and clavicle. What is included in discharge summary - ....🔰VERIFIED ANSWERS.... ✔✔-medication reconciliation -post discharge hotline -post discharge phone call within 72 hours -primary care or specialist follow-up less than 7 days after discharge to reduce readmission rates Acute/transient pain - ....🔰VERIFIED ANSWERS.... ✔✔Associated with an injury, medical condition, or surgical procedure. Lasts hours to a few days Chronic/persistent, noncancer pain - ....🔰VERIFIED ANSWERS.... ✔✔Associated with long term/chronic illness. Lasts months or years
Chronic/episodic pain - ....🔰VERIFIED ANSWERS.... ✔✔Occurs sporadically over extended period of time. Lasts hours, days, or weeks. ex. migraine, pain related to sickle cell Cancer pain - ....🔰VERIFIED ANSWERS.... ✔✔Usually caused by tumor progression Idiopathic pain - ....🔰VERIFIED ANSWERS.... ✔✔chronic pain in the absence of identifiable cause of pain Pain Assessment - ....🔰VERIFIED ANSWERS.... ✔✔-Ask patient to describe pain-timing, location, severity, quality, aggravating/precipitating factors, relief measures. Complementary and alternative therapies - ....🔰VERIFIED ANSWERS.... ✔✔acupuncture biofeedback chiropractic manipulation herbal therapy guided imagery massage laughter/humor