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HEALTH AND WELLNESS COACHING EXAM | 60 QUESTIONS WITH CORRECT ANSWERS List the goal for health coaching overall. NPS (net promoter score for coaching satisfaction) Correct Answer: 9's and 10's In coaching an individual in increasing physical activity, which of the following is NOT a core coaching component? Correct Answer: Focusing strictly on physical activity with the client, without considering other variables What is more consistent with coaching than health education? Correct Answer: Intrinsic Motivation What are the stages of the readiness-to-change model? Correct Answer: Pre-contemplation-contemplation-preparation-action-maintenance-relapse/exit In a coaching session, your client wants to set a goal of not eating for an extended period of time. You should: Correct Answer: Ask the client if you could advise them, and then tell them this is not a good strategy because it could be potentially dangerous
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List the goal for Health Coaching overall NPS (net promoter score for coaching satisfaction Correct Answer: 9's and 10's In coaching an individual n increasing physical activity, which of the following is NOT a core coaching component? Correct Answer: Focusing strictly on physical activity with the client, without considering other variables Which of the following situations is an appropriate situation for health coaching? Correct Answer: Quitting smoking, increasing physical activity, improving sleep habits What is more consistent with coaching than health education? Correct Answer: Intrinsic Motivation What are the stages of the readiness to change model? Correct Answer: Pre-contemplation-contemplation-preparation-action-maintenance- relapse/exit In a coaching session, your client wants to set a goal of not eating for an extended period of time. You should: Correct Answer: Ask the client if you could advise them, and then tell them this is not a good strategy because it could be potentially dangerous A client admits to you that they have been mildly depressed lately during one of your coaching sessions. You should: Correct Answer: Ask the client to explain in more detail how they are feeling and what they think the next step should be As a Wellness Coach- you should encourage your clients to use __________________ because they include a lot of detail and increase the chance of success Correct Answer: SMART Goals What is the objective of health and wellness coaching? Correct Answer: To ensure that individuals have the greatest likelihood of success in turning their intentions to improve their health into real and sustained behavior changes To allow individuals an appropriate and safe environment in which to voice their barriers and obstacles about successfully completing lifestyle behavior change Create confidence and self-efficacy in the client If a client tells you that they did not reach their weekly goal, how should you first respond? Correct Answer: Ask the client why they didn't achieve their goal and what they learned Appreciative inquiry is a technique and practice that coaching employs that focuses on:
Correct Answer: Strength-based, positive processes to help people outgrow their obstacles To coach effectively and minimize liability, a coach should: Correct Answer: Focus on providing support and education, identify options/choices Appropriate boundaries Refer clients to their physician if they present medical concerns Coaching borrows from several different modalities. Which is NOT one of them? Correct Answer: Rational Emotive Therapy Tara, a 46-year-old women, is a heavy smoker who has smoked for more than a 30 years. Tara has expressed to you that she would like to quit but it may be just too difficult for her. Which stage of change in Tara in? Correct Answer: Contemplative Today, on a scale of 0-10, how confident are you that you will complete your goal this week of eating 4 fruits and veggies a day?" What is this an example of: Correct Answer: Confidence Scale _______ Motivation is important in health coaching because it leads to a greater likelihood of behavior change Correct Answer: Intrinsic In Wellness Coaching, which of the following is NOT an ideal goal? Correct Answer: Weight loss Laura is a very busy, 40-something working mom who admits being "stressed to the max" most days. Laura suggests she is booked from the time she gets up at 4:30am to midnight and is constantly running from one thing to the next. She does not want to continue at this frantic pace but says she doesn't have a clue as to what to do about it. As Laura's coach, you should: Correct Answer: Ask Laura if it would be all right if you brainstormed with her to come up with a few ideas to help her organize better, eliminate something and take some time for herself to de-stress during the day What does RULE Stand for? Correct Answer: Resist the righting reflex, understanding, listening, empowering When you begin coaching with a new client it is beneficial to coach in a manner that takes into consideration: Correct Answer: Client's knowledge and experience Personality and preferred coaching style and client's learning style What does OARS stand for? Correct Answer: Open-ended questions- affirmation- reflective listening- summarization
You have a coaching client that wants to begin an exercise program and who needs an exercise authorization (PCF) from their physician but has not obtained one, which was part of last week's goal. You should: Correct Answer: Ask the client what barriers and obstacles are in the way and the steps necessary for them to obtain the form as soon as possible As a coach, you just asked a client to tell you how confident they are they will accomplish this week’s goal. They have a "7" which means Correct Answer: You should ask questions as to why it isn't higher Once you have been assigned a new coaching client and have received their information packed, you should contact your new client within what time period? Correct Answer: 2 business days How often are you expected to complete data entry for each of your coaching clients? Correct Answer: Within 24 hours A Client should be placed in the ready to change 6 session model if they have how many risk factors? Correct Answer: 0- 2 Which is NOT a reason health coaching is a high intensity behavior change modality? Correct Answer: It focuses on finding powerful extrinsic motivators for each part In transitioning from 'expert' to the coach approach which of the following shifts is required? Correct Answer: Reading clients' emotions and working with their emotions as guideposts to the truth Coaches can share their expert opinions when the person being coached asks for them to do so or when the client is stuck and the coach asks them if they can share appropriate information Correct Answer: True The individuals need to discover their own rewards for healthy behavior is a part of what coaching approach Correct Answer: Intrinsic motivation What is not a part of the spirit of motivational interviewing Correct Answer: Developing discrepancy In motivational interviewing, ________________ is the key issue to be resolved for change to occur Correct Answer: Ambivalence People are more likely to change when they hear their own discussion of their ambivalence. Getting patients to engage in _______________ is a critical element of the MI process
Correct Answer: Change talk Motivational interviewing is: Correct Answer: Non judge mental Non-Confrontational Non adversarial Health coaches resist the righting reflex with clients. What is not a factor in allowing them to do so: Correct Answer: They share what they have learned from other clients as possible solutions to the client's barriers and obstacles (T or F) Appreciative inquiry focuses on exploring and resolving ambivalence and centers on motivational processes within the individual that facilitate change Correct Answer: False what is the process, philosophy, and coaching technique grounded in research demonstrating that focusing on what's working and aspirations for the future achieves more and does it faster and more sustainably than solving problems? Correct Answer: Appreciative inquiry "I want to quit smoking but I know I can’t quit" is an example of a client dealing with: Correct Answer: Lack of self-efficacy and ambivalence A client tells you their doctor suggested they follow the Mediterranean diet to help with their arthritis and is looking to you for more information. What should your next steps be to provide your client more information? Correct Answer: Use quick sheets available List at least 3 things that must be accomplished in the final session for EPIC documentation purposes Correct Answer: Behavior changes Risk elimination Post Satisfaction survey What do you do if a client misses your call? Correct Answer: Leave a voicemail for the client then also send them an email if you have access One time "set it and forget it" Correct Answer: Set Up (enabler) Enlist help to remove delays and distractions Correct Answer: Peer Support An existing, habit that's in optimal context for the new habit