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A comprehensive review of the gainsight level 3 admin certification - scorecards 2024 exam. It covers a wide range of topics related to scorecards, including how to view scorecard parameters, the different types of scorecard schemas, the use of the unified fact object, and the calculation of the overall scorecard score. The document also addresses key concepts such as exceptions, measure groups, and the benefits of using group weights. With detailed questions and answers, this resource is designed to help candidates prepare for the gainsight level 3 admin certification - scorecards 2024 exam and ensure a 100% pass rate. The information presented in this document can be particularly useful for university students pursuing courses in customer success management, business analytics, or related fields, as well as for professionals seeking to enhance their expertise in gainsight platform administration.
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What are the two ways to view scorecard parameters in C360? - Answer>> Cards & List How many weeks does the scorecard trend indicator display? - Answer>> Up to 18 weeks What are outdated scores called? - Answer>> Stale scores- represented by an exclamation symbol What is different in list and cards view? - Answer>> You cannot view percent contribution of Measures to the Overall Score in List View How can you define a manual measure in a Card view? - Answer>> They have a person icon next to them. All others need to be updated via rules Only one scorecard can be applied to a Company/Relationship - Answer>> What are the scorecard schemas? - Answer>> Numeric Grading
Color What is the Unified Fact Object(s) used for? - Answer>> These are the objects you create a mass edit report on, as all of the scorecard data is stored in either the Company or Relationship Unified Scorecard Fact object What does "NA" on a scorecard mean? - Answer>> That the measure is applicable for a scorecard but is not yet set When applying weights to scorecard measures, does the total percentage have to equal 100? - Answer>> No, The system auto converts the assigned numerical value (weight) into a Percentage value for every Measure and also for the Measures weight for the respective groups, and displays them in the % Contribution to Overall score and % Contribution (Group) columns respectively. It is not required that the sum of the weights equals 100, they will be automatically calculated to 100% How many times can an admin disable the Group Weights feature? - Answer>> Only once What is the benefit of Group Weight? - Answer>> You can have multiple measures with different weight calculations contribute toward the total group weight score.