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Gainsight Level 3 Admin: Certification CR360 & Timeline Exam Review, Exams of Database Management Systems (DBMS)

An overview of the gainsight level 3 admin certification exam, specifically focusing on the cr360 & timeline section. It covers the three types of sections that can be included in the c360, the 12 standard c360 sections, global sections, and the summary section. It also includes information about the number of sections, widgets, and default widgets allowed in the summary section.

Typology: Exams

2024/2025

Available from 09/13/2024

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GAINSIGHT LEVEL 3 ADMIN
CERTIFICATION-C/R360 & TIMELINE
2024 Exam Review Questions and
Answers 100% Pass
What are the three types of sections you can include in the C360? -
Answer>> Standard sections- OOTB (ex: Summary, Attributes,
Sponsor Tracking) but can be modified
Related List sections- display reports on a popular topic (ex: Surveys,
Company, Person, etc)
Embed Page- embedding pages using URLs to display things like Box (file
storage) in their own 360 sections
What are the 12 standard C360 sections in the Local Available sections?
- Answer>> 1. Summary (refer article on Configure Customer 360
Summary Section)
2. Scorecard
3. Attributes (refer article on Configure Customer 360 Attributes
Section)
4. Cockpit
5. Usage: (refer article on Configuration of Usage section in a C360
layout)
6. Survey: configure the NPS® score or Average NPS® score to display in
this section (refer article on Display True NPS® Score in the C360 Survey
section)
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GAINSIGHT LEVEL 3 ADMIN

CERTIFICATION-C/R360 & TIMELINE

2024 Exam Review Questions and

Answers 100% Pass

What are the three types of sections you can include in the C360? - Answer>> Standard sections- OOTB (ex: Summary, Attributes, Sponsor Tracking) but can be modified Related List sections- display reports on a popular topic (ex: Surveys, Company, Person, etc) Embed Page- embedding pages using URLs to display things like Box (file storage) in their own 360 sections What are the 12 standard C360 sections in the Local Available sections?

  • Answer>> 1. Summary (refer article on Configure Customer 360 Summary Section)
  1. Scorecard
  2. Attributes (refer article on Configure Customer 360 Attributes Section)
  3. Cockpit
  4. Usage: (refer article on Configuration of Usage section in a C layout)
  5. Survey: configure the NPS® score or Average NPS® score to display in this section (refer article on Display True NPS® Score in the C360 Survey section)
  1. Sponsor Tracking (refer article on Configure Sponsor Tracking)
  2. Relationship
  3. Success Plans
  4. Person (refer article on Configure Customer 360 Person Section)
  5. Related List
  6. Embed Page What is Global Sections? - Answer>> Global Sections is a section library, which allows you to create the most commonly used sections with specific configurations and keep them readily available, for using them in multiple layouts Which types can you create Global Section on? - Answer>> Attribute Embed page Related List Summary Person By default, where is the Summary section displayed? Local or Global? - Answer>> Local How many summary sections can you have in the local and global panes? - Answer>> 1- only one summary section per instance, even