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flight attendant (Air Canada)
Who will decide whether to de-ice and/or apply anti-icing fluid on all aircraft critical surfaces? - ✔ ✔ Based on atmospheric and weather conditions, the PIC and Lead Agent will decide.
Can a aircraft be dispatched with a partly or completely inoperative interphone system? - ✔ ✔ NO.
Where can you find the Braille cards? - ✔ ✔ in the seatpocket of the last row of the economy class cabin.
For a partly inflated slide-raft : can you explain what would be the procedures to follow in the event of a water evacuation with a partly inflated slide-raft? - ✔ ✔ - the exit is unusable
- if time permits; release the partially inflated slide-raft from the aircraft. Attempt to manually inflate it using hand-pump once evacuation is complete.
Transport Canada Inspectors have the authority to fine Air Canada as well as cabin crew member(s) not complying with procedures/regulations outlined in, but not restricted to, this publication. TRUE or FALSE - ✔ ✔ TRUE.
What kind of passengers is counted as a passengers? - ✔ ✔ - deadheading
- crew members
- passenger in child restraint seats
- cabin crew jumpseats
- sears in the OFCR
What kind of passengers are not counted as passengers on board? - ✔ ✔ - passengers occupying a flight deck observer seat
In the event of an emergency and under the supervision of the In- Chage, additional crew members perform in the role of operation cabin crew or ABP's. TRUE or FALSE - ✔ ✔ TRUE
Cabin crew are required to complete pre-flight safety briefings prior to :
- ✔ ✔ - first flight operated each day
- any flight involving a different aircraft type and/or members
- any flight involving a stop of more than 2 hours
What's the announcement for a depressurization : - ✔ ✔ - attention! Put on you oxygen masks immediately! this is a decompression. Breath normally. Fasten seatbelt.
During deadheading/commuting, cabin crew and passengers are not allowed to use cabin crew rest areas at all time. TRUE or FALSE - ✔ ✔ TRUE
In the OFCR : only one pilot shall rest at time and each rest period will be limited to a maximum of 50min. TRUE or FALSE - ✔ ✔ FALSE. 40min
What is Door! Door! Door! for? - ✔ ✔ if there is an attempt to breach the flight deck by a non-cew member. One of the crew member will shout those commands.
What does "Emergency station, Emergency station" means? - ✔ ✔ landing in approx 2 min. Make a final check around the cabin and direct yourself at your assignated jumpseat and sit down + silent review.
What does "Brace for landing, Brace for landing" means? - ✔ ✔ landing in approx 30 sec. You are already fasten at you jumpseat and start shouting commands.
When does the flight deck must be sterile? - ✔ ✔ -pushback
-taxi-out
-take-off
-approx 10min after take-off
-approx 10min prior landing
-landing
-taxi-in
Name me the 3 landing classifications : - ✔ ✔ -normal
-abnormal
-emergency
Who will decide which kind of landing is applicable? - ✔ ✔ the PIC
When flight deck is "sterile" rules are enforced. What are things cabin crew is not allowed to do? - ✔ ✔ -not permitted to enter the flight deck
-not permitted to call/talk to flight crew
Each emergency is a unique incident. No procedures can account for every variable of every emergency. TRUE or FALSE - ✔ ✔ TRUE.
What are the 3 levels of fear and stress? - ✔ ✔ -freezing
-panic
-dependency
To ensure safe operation of the aircraft flight deck is declared "sterile" during critical phases of flight that occur below? - ✔ ✔ 10 000feet
critical phases include all ground operations
For the lightweight portable oxygen bottle, what is the duration for the high outlet? - ✔ ✔ 64min
For the lightweight portable oxygen bottle, what is the duration of the low outlet? - ✔ ✔ 128min
Who leaves a notification that there is a a medipak on board and where do they leave it? - ✔ ✔ ground personnel and at L1.
What is the code word if a cabin crew is unable to speak freely when communication with the pilots? - ✔ ✔ trip!
If after a lot or try of trying to communicate with the flight crew and there is no response from the flight deck after a pre-selected time,
Overriding safety-of-flight considération : when PIC accesses à flight safety situation as having more serious consequences than those dictated by security what are the rules? - ✔ ✔ -essential face-to- face communication between flight crew and cabin crew
-flight crew observation seat
-any other circumstances judged by PIC
What are the two types of fixed oxygen system on board? - ✔ ✔ - gaseous
-generator based system
When will oxygen mask will deployed? - ✔ ✔ when the cabins altitude will reach 14 000feet.
In the event the flight deck doo opened during take-off, what should cabin crew do? - ✔ ✔ remain seated and stay on high alert for any potential security threat. NO attempts should be made to close the door until it is safe for cabin crew to leave their seat.
Which equipment form the fire fighting kit would you use to open cabin furnishing such as cabin sidewalls? - ✔ ✔ pry bar
Where is located the axe? - ✔ ✔ in the flight deck only.
When does the flight deck door should remain closed and locked? - ✔ ✔ from the moment the passengers entry the door are closed and locked in preparation for departure.
Eyeglasses can be worn while using a PBE. TRUE or FALSE - ✔ ✔ TRUE.
What equipement would you use in case of an electrical problem on board? - ✔ ✔ the axe.
PIC shall authorize to use the flight deck observer seat in accordance with the following priorities : - ✔ ✔ 1. transport Canada
- air canada evaluators
- operating relief pilots
- holders of a teletype or letter of authorization from Vice President
What is the duration and reach of a fire extinguisher? - ✔ ✔ 10second, 10feet.
Is a cabin crew allowed to occupy either flight crew seats for any reason? - ✔ ✔ NO. flight crew seats can only be occupied by air canada flight crew qualified on the aircraft types.
For how long does the PBE, provide oxygen? - ✔ ✔ approx 15min.
Where are located the smoke detectors on board? - ✔ ✔ -in all lavatories
-in the crew rest area
What are the 3 types of smoke detector? - ✔ ✔ -ionized
-photoelectric
-smoke sampling ports
At the end of door disarming what is the very last step for cabin crew? - ✔ ✔ cross check and confirm with in-charge by interphone call.
An ELT will transmit signals for how many time? - ✔ ✔ 48 hours.
You need to carry the ELT in which kind of area? - ✔ ✔ high and clear of obstruction.
Where is supposed to go cabin crew during fuelling with passengers on board? - ✔ ✔ -one near designated fuelling emergency exits
-one at the overwings exits to monitor (must be sure that the windows sets are "clear"
Who will determined an alternate seat to be occupied as per the MEL in the event of an inoperative component? (jumpseat) - ✔ ✔ the PIC will determine.
How much time does it takes for a slide to inflate completely? - ✔ ✔ 4 to 9 second.
Who is responsible to decide if operational circumstances permit controlled rest? - ✔ ✔ the PIC
Are the passengers and cabin crew allowed to be on board or board/deplane aircraft during fuelling with engines ruining? - ✔ ✔ NO.
In the event of an inoperative door/exits/slide : during the flight; a passenger may use the seats which where blocked off. However passenger must return to their assigned seats for the take-off and prior to landing. TRUE or FALSE - ✔ ✔ TRUE.
Are the unaccompanied minor(UM) able to decline an individual safety briefing if it's there 5th time taking the plane? - ✔ ✔ NO.
If a crew member has been injured because of a service equipment, cabin crew must tag the item with an unserviceable seal on it and ...? - ✔ ✔ also tag it with an incident/accident label.
If the oxygen masks and lifevests portion of the safety video/demonstration has not been completed after take-off when should cabin crew show or demonstrate them during the flight? - ✔ ✔ -for the oxygen portion, must be done prior reaching 25 000feet
-lifevest portion, must be done prior reaching the overwater porting of the flight
To report an unserviceable service equipment, cabin crews must : - ✔ ✔ -call to have the equipment removed and replaced prior to departure
-tag the item with an unserviceable seal
It is not permitted to present the safety video of live safety demonstration under any circumstances during take-off. TRUE or FALSE
Cabin crew change briefing : on all thru flights, the boarding in-charge is to be briefed on : - ✔ ✔ -inoperative equipment
-special attention passengers on board and briefing provided
-numver of passengers remaining on board
-Catherine supplies
A pre-flight check subsequent to the flight flight of the day safety equipment checks do require a confirmation to the In-charge or PIC unless the equipment deficiences are identified. TRUE or FALSE - ✔ ✔ FALSE. do not required a confirmation.
If someone claims to be a transport canada inspector, cabin crew should : - ✔ ✔ -ask for identification
-advise PIC
Items that must be carried by all cabin crew on duty? - ✔ ✔ 1. FAM
- signed DG
- prepared emergency cards. (paper version)
If a bomb is found in a higher hazard area if the aircraft, the PIC may direct that the bomb be moved to an area that would cause the least damage to the aircraft structure, what is called this area? - ✔ ✔ The Least Risk Bomb Location (LRBL)
Where are located the incident/accident labels? - ✔ ✔ flight satchel.
Where are located the unserviceable seals? - ✔ ✔ flight satchel.
Incident or accident are allocated to a color : based on their severity and classified. into how many type? - ✔ ✔ 8 types
If a cabin crew hear a comment about a bomb on board the aircraft, cabin crew must : - ✔ ✔ immediately advise flight crew who will advise ground personnel.
Any comment made about a bomb on board an aircraft is a criminal offense. TRUE or FALSE - ✔ ✔ TRUE.
Cabin crew are allowed to pour liquids into the galley and lavatory sinks only when the aircraft is on the ground. TRUE or FALSE - ✔ ✔ FALSE.
never pour liquids when aircraft is on the ground.
What's the difference between a prepared and unprepared emergency? - ✔ ✔ Prepared : provide advance warning and time to prepare.
Unprepared : happen unexpectedly and allow no time for cabin crew to plan a course of action.
What must cabin crew do if they suspect an item of cabin baggage to contain dangerous good? - ✔ ✔ 1. located the owner and ask him/her to open package
- verify
If an exit becomes unusable, cabin crew must do : - ✔ ✔ Shout problem
Halt other suitable exits
Assess
Redirect passengers
Keeep assessing
Dangerous good accepted for transport by air are normally carried in packing tested and certified to meet United Nations Specification packaging. TRUE or FALSE - ✔ ✔ TRUE.
-advice PIC
-complete appropriate forms
What's a rapid deplanement? - ✔ ✔ passengers should deplane quickly by using ground equipment. evacuation is not required.
Who initiate a rapid deplanement? - ✔ ✔ both flight crew and cabin crew. with the announcement : "Deplane immediately and leave your personal belongings."
Operation crew members must wear the RAIC clearly visible on the outside of uniform when they are on duty, as soon when they put their uniform and all phases of the flight. TRUE or FALSE - ✔ ✔ FALSE. they must remove the RAIC, once they board the aircraft and place it in a location not view/access to passengers.
Once inspected, compartment are sealed with a amper-evident seals. Once sealed, cabin crew must re-opened and search again just to double check. TRUE or FALSE - ✔ ✔ FALSE. once sealed, they do not have to be re-opened and searched again.
Classes of fires goes to A,B,C,D,K. TRUE or FALSE - ✔ ✔ TRUE.
On what does depend a good fire fighting? - ✔ ✔ teamwork, to ensure all actions are completed simultaneously and efficiently. Communication, cooperation, coordination.
Bluetooth and wireless devices are permitted on all aircraft in Air Canada fleet. TRUE or FALSE - ✔ ✔ TRUE.
The "Airplane" mode should be "on" during take-off, during flight, and landing. TRUE or FALSE - ✔ ✔ FALSE. should be on "airplane" mode for ALL phases of the flight
You must remove identifiable items such as logo, wings, buttons, etc on your uniform. As soon when you enter the aircraft. TRUE or FALSE - ✔ ✔ FALSE. you must remove them only when you take off your hole uniform.
Slide or slide-raft malfunction on LAND : can cabin crew use partly or non-inflated slides? - ✔ ✔ YES.
Slide or slide-raft malfunction in WATER : can cabin crew use deflated or partly deflated slide? - ✔ ✔ NO.
There is 3 electrical outlet types aboard the aircraft, what are they called? - ✔ ✔ -lavatory electrical outlets
-cabin electrical outlets
-seat-mounted electrical outlets + USB ports
Can I plug my phone charger while I go to the bathroom in the lavatory electrical outlet? - ✔ ✔ NO. exclusively reserve for the use of electrical razors.
Tampering with a smoke detector is a criminal offense. TRUE or FALSE - ✔ ✔ TRUE.
What would be the announcement from the PIC for a post- depressurization? - ✔ ✔ "In-charge flight attendant report to the flight deck"
Should a ACPO be informed of the presence of a IFSO on board the aircraft? - ✔ ✔ NO. the presence of a IFSO is strictly confidential and secret. only the IFSO needs to know if a ACPO is onboard.
What's a ACPO? - ✔ ✔ he carry firearms on board to ensure safe completion of their mission.
For reason of safety, In-Charge must ensure that flight deck is physically checked on a regular basis, at intervals not to exceed how many time? - ✔ ✔ 90min. for flights that are more than 2 hours
What would be the announcement made to passenger from cabin crew at a post-depressurization? - ✔ ✔ "Ladies and gentlemen, oxygen is no longer required. you may now remove your masks.
Name some few rules that must be applicable to minimize risks of incident with foods in flight deck? - ✔ ✔ -PIC and F/O must not eat the same menu selection
-Not est at the same time
-Must not be served shellfish
What announcement would be made when urgent communication need to be made from flight deck to cabin crew? - ✔ ✔ "In-charge flight attendant report to flight deck."
To maintain the continuous flow of evacuation during evacuation : cabin crew may be required to push hésitation passenger out of the aircraft. TRUE or FALSE - ✔ ✔ TRUE.
Name me the 3A model for evacuation? - ✔ ✔ Assess
Adapt
Act
Dangerous good are accepted in exception : in a small quantities and only if they stay on the person lap during all phases of flight. TRUE or FALSE - ✔ ✔ FALSE.
dangerous goods accepted for air transport MUST NOT be carried in the cabin or flight deck. only in the cargo.
How will cabin crew recognize a missed approach? - ✔ ✔ sudden change in sounds, speed, vibration and pitch of the aircraft during descent.
Clear zone means? - ✔ ✔ it's the area in front of the flight deck door(include lavatory and galley) that must remain free during level 2 or 4. No passengers should be permitted in the are during those moments.
(CLEAR ZONE) What should it look like dealing with a level 3 or 4? - ✔ ✔ area should be cleared and blocked by a cart and even maybe a cabin crew if necessary.
Cabin crew can replace the safety demonstration by asking the passengers if they are familiar with our equipment, exits and safety emergency procedures. TRUE or FALSE - ✔ ✔ FALSE.
What is a lockdown? - ✔ ✔ if there is a security threat level 3-4 it's a lockdown. It means that the flight deck door is closed and locked.
Which level of interference would go with : actions of an overtly sexual nature, repeated violation of a safety regulation, more than 1 warning?
