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FEMA IS- 244.B FINAL EXAM (NEW 2025 /
2026 UPDATE) DEVELOPING AND MANAGING
VOLUNTEERS| QUESTIONS AND VERIFIED
ANSWERS| GRADE A |
While reviewing job applications, you notice that one candidate who looks qualified did not sign the consent form. What should you do? A. Check the candidate's references and backgrounds without a signed release. B. Call the candidate to get verbal consent. C. Continue with the placement process without checking references or background. D. Get the candidate's written authorization during the interview. - ANS ✓A Volunteer position descriptions are developed to: A. Document skill, knowledge, and other requirements for each volunteer job. B. Provide the media with content for volunteer recruitment.
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C. Build a database of potential volunteers. D. Limit recruitment of unskilled volunteers. - ANS ✓C Initial implementation of the volunteer program policy should take place: A. Immediately following incident occurrence. B. As soon as a warning is issued that an incident will occur. C. Throughout response and recovery. D. Before an incident by exercising the viability of the policy. - ANS ✓D The jurisdiction's or organization's legal counsel should always be consulted about volunteer program policy before implementation. A. TRUE B. FALSE - ANS ✓A The document that plays a large role in recruitment, selection, assignment, and supervision of volunteers is the: A. Jurisdiction's Emergency Operations Plan. B. Spontaneous volunteer and donations management annex. C. Volunteer job description.
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C. Make the volunteer leave the worksite for a complete rest period. D. Allow him to continue working until he indicates fatigue. - ANS ✓C Volunteerism is a relatively new concept in the United States, beginning during the Great Depression of the 1930s. A. TRUE B. FALSE - ANS ✓B Because they fill a critical role in volunteer management, a VRC should be activated whenever the Emergency Operations Center is activated. A. TRUE B. FALSE - ANS ✓B One way to restrict volunteer access from sensitive areas is to: A. Require volunteers to stay at the VRC until transported to their work areas. B. Issue unique identification to those having access. C. Tell volunteers that being in an area without proper authorization will be cause for arrest.
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D. Make restrictions clear during the volunteer orientation. - ANS ✓B Because jurisdictions/agencies will rely on the public for volunteers, they should be consulted before any stakeholder meetings take place. A. TRUE B. FALSE - ANS ✓B Because time is of the essence, volunteers should be interviewed: A. In small groups. B. At 10-minute intervals. C. Every week with as many persons who have volunteered. D. By job type. - ANS ✓D Because voluntary organizations are experienced in managing volunteer programs, they should accept responsibility for volunteer management, whenever possible. A. TRUE B. FALSE - ANS ✓A
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The first step in developing a volunteer program is to: A. Analyze agency and program needs. B. Recruit volunteers. C. Write an annex to the Emergency Operations Plan. D. Develop job descriptions. - ANS ✓A. Recruitment messages should always be disseminated using news media. A. TRUE B. FALSE - ANS ✓B You are the Volunteer Program Coordinator for your county's farm agency. You have a need for volunteer veterinarians that specialize in large animal medicine that you can call on to help with livestock in an emergency. Of the choices below, which is the most likely to have the greatest success at recruiting veterinarians with the experience you need? A. Farmers who use the veterinarians' services B. A national veterinarian journal C. The local veterinarians' network D. Public bulletin boards in large stores - ANS ✓C
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