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F.A.C.E Fundamentals of Code
Enforcement Level I Exam Questions &
Answers 2024
10 - ANS-For the General Public aim for a fifth grade level. 17 - ANS-Words per sentence for readers with a high school education. 27 AD - ANS-Rome enacted regulations for the safety of public buildings when an amphitheater collapsed causing the death or injury of 50,000 people. 5 W's and H - ANS-Who, what, where, why, when, and how 6 assertive techniques - ANS-1. Simple assertion
Feelings assertion
Empathetic assertion
Confrontation assertion
Broken record
Workable compromise 75 - ANS-Words in a paragraph. Abutting - ANS-Immediately adjacent, such as a parcel of land or body of water. Acceptance - ANS-Empathy Acre - ANS-A parcel of land measuring 43,560 square feet, or 208.71 feet square. Active construction - ANS-AVO - actor verb object Active listening tools - ANS-Acceptance Clarification Probing
Administrative elements - ANS-Deal with the procedures to ensure the observation of the Constitutional doctrine of reasonableness, equal protection under the law, and the due process. Affidavits - ANS-Sworn written statement made under oath. Appeals of Code Enforcement orders - ANS-File only with circuit court within 30 days of the issuance of the order. Assize of Buildings - ANS-One of the earliest building codes in London, promulgated by the mayor in 1189, that regulated the methods of building, and recommended the use of party and stone walls because they were Fireproof. AVO - ANS-Actor, Verb, Objective B.O.C.A. - ANS-Building Officials and Code Administration International Base Line - ANS-The imagery East-West line used in the government survey method of land description to establish the starting point for North and South description. Basic communication model - ANS-Sender, message, receiver, feedback. Basic or National Building Code - ANS-Published in 1950; widely used in the Northeast and Midwest. Behavioral factors - ANS-Interrupting Hogging Attacking Faking Blight - ANS-Caused by lack of maintenance on buildings and can spread insidiously through residential and business districts unlike, unless there are restrictions or enforcement of community standards. BOCA, SBCCI, ICBO - ANS-The three code organizations active throughout the United States that United and formed the International Code Council and the international building code. Body motion - ANS-Gestures, body movements facial expressions, I Behavior, and posture. Broken record - ANS-A calm repetition, saying what you want over and over again until you reach an agreement or compromise. Building code - ANS-A group of ordinances that regulate building construction within a community
Code Enforcement Board - ANS-A quasi-judicial body that has the power to adjudicate cases and issue findings of fact and impose punitive fines. Code Officer / Inspector must have knowledge - ANS-The technical and administrative requirements of the adopted codes. Without that knowledge, they can neither identify violations nor provide property owners or violators with the proper information required to remedy the violation. They should be able to provide guidance on the method needed to cure the violation. Code Officers / Inspectors must be - ANS-Must be trained, qualified, and competent to determine weather conditions that they observe meet the minimum requirements specified in the loop without the codes. Code officers / inspectors should also be well trained - ANS-In the administrative aspects of the codes. Confrontation assertion - ANS-A technique to use when "on the spot" handling a situation is inappropriate Consider the person receiving your message. - ANS-Consider the background, experiences, language, ATC. Consider their Developmental and maturity level. Consider the total environment. - ANS-Distractions comma be able to stay focused. Consider yourself. - ANS-Pay attention to how you speak, as well as what you say. Correction lines - ANS-Place by surveyors at 24 Mile intervals to compensate for the Earth's curvature in the government Survey System of the land description County Court - ANS-Will hear the charges if a citation is issued. Cul-de-sac - ANS-A road ending in a circle Deed - ANS-A written instrument that conveys title to land Deed restrictions - ANS-Restrictive covenants that are legally agreed upon, record it, and legally binded on the property owner. Departamental mission - ANS-Code Officer / inspectors must know and be able to take whatever action is necessary to best meet that goal. Disseminate information - ANS-Neighborhood community organization where code officials can speak at group meetings and distribute pertinent literature and answer questions. The best way to reach the greatest number of people is to publish and distribute pamphlets and brochures which briefly describes available Services, General
code requirements, information about the Department's functions, and it's cell phone number. Documentation - ANS-The most important contribution to Case Files. Door hangers - ANS-Form of informal notice that is typically violation specific, two part, pre printed document that is completed and left on the front door of the residence. Due process - ANS-And non-criminal situations that which contemplates reasonable notice and an opportunity to appear and to be heard. Easement - ANS-Interest in another land as for right away or access to provide utilities Educating the public - ANS-An effective tool and code enforcement and requires less work than more formal methods. Emblems - ANS-Non-verbal acts with culturally recognized meaning. Emotional factors - ANS-Anxiety Big I Non-acceptance Empathetic assertion - ANS-A recognition of the other person's situation and or feelings but also an expression of your feelings and or request Empathy - ANS-The quality of standing in one shoe and understanding where he is coming from Enforcement processes - ANS-Allow correction of the violation within a reasonable period of time without penalty expect for imminent peril to life or property and for repeat violations. Environmental factors - ANS-Distractions Impatience Distance, acoustics Esteem needs - ANS-Self-respect, Pride, achievement , respect from others. Ethical blocks in the organization - ANS-Strong Role Models, strict line of command, task group cohesiveness comma ambiguity about priorities, separation of decisions, division of work, protection of outside intervention. Ethics - ANS-The moral principles and values that govern the actions and decisions of an individual or group.
Hearings - ANS-Provide alleged violators with opportunity to contest the alleged violations through evidence and testimony. Hierarchy of five levels - ANS-Physiological needs comma safety needs, social needs, this team needs, self-actualization. Homeowner's Association by-laws - ANS-Restrictions employed by homeowner associations to create, preserve, or develop quality of life standards for their communities. Housing Codes - ANS-The earliest known codes in history. I.C.B.O - ANS-International Conference of building Officials Illustrators - ANS-Picture of a word or image drawn with the hands. Informal letter - ANS-Informal method of enforcement that can be used to effectively resolve many minor violations and gave voluntary compliance. Inspection - ANS-A close-up observation of actual conditions that exist on properties and structures and their approved uses. International Code Council - ANS-Informed by the United of BOCA, SBCCI and ICBO to consolidate codes and produced one standard. Issues that code enforcement addresses today - ANS-Issues that affect the environment, health, safety, property values, and general well-being of the General Public. King Hammurabi - ANS-The earliest and most rudimentary building code about 2000 b. C. the Babylonian Empire was attributed to him. Lack of response - ANS-Unaware Preoccupation Misinterpreting Lag time - ANS-People speak at approximately 130 to 170 words per minute. It is the space between the spoken words and what the mind can process Land description - ANS-The description of a parcel of real estate which identifies it has distinguished from other parcels LEAPS - ANS-Listen, emphasize, ask, paraphrase , summarize. Legal description - ANS-A unique and legally acceptable method of identifying property
Lien - ANS-Created by the recordation of a certified copy of the board's order in the public record, is against the property in violation and extends to any other real or personal property owned by the by later. Location - ANS-The physical site of a property London Building Act - ANS-Legislation adopted by the English Parliament that was prompted by The Great Fire of London in 1666. Lot, block and subdivision - ANS-A legal description method that refers to a recorded map of the subdivision that outlines and numbers each individual lot Maps and plats - ANS-Surveys of Land showing boundaries dimensions monuments and other appropriate features Maslow's hierarchy of needs - ANS-Theory on 3 assumptions:
- Behavior is based on the attempt to satisfy human needs period
- Needs are arranged in a hierarchy of 5 levels.
- A satisfied need is not a motivator. Meridian - ANS-Any of the north-south lines six miles apart which established the boundaries of townships in the government Survey System of land description Metes and Bounds description - ANS-The method of land description that starts at a point of beginning and "walks the boundaries" of a parcel of Real Estate Methods of gaining voluntary compliance - ANS-Informal handwritten notices, phone calls, dissemination of information, and public education. Mile - ANS-A distance of 5280 feet Minimum lot area - ANS-A zoning or deed requirement of a certain lot size for a specified use of a parcel of Real Estate Monument - ANS-A natural or constructed feature used as a reference point in property descriptions Municipal ordinance - ANS-Local laws regulating specified activities New York City - ANS-Enacted in the late 19th century special requirements to regulate certain aspects of tenement housing teeming with new immigrants. These codes establish minimum standards for health safety and Welfare and are targeted at preventing the creation of substandard dwellings and slumps. No violation - ANS-When code officers or inspectors observations do not result in any evidence that a violation did and does exist.
Plat book - ANS-A public record containing official plats of subdivisions located in a County. In the past, there were physical books. Currently, the books often take the form of rolls of microfilm. Point of beginning (POB) - ANS-The starting point of the description of a parcel using the metes and Bounds method of property description. Police power - ANS-The power of the government to regulate activity for the safety, Health and Welfare of the populace. Posting - ANS-Secondary method of notice used when primary notice is unsuccessful and must occur at least 10 days prior to the meeting. Power of arrest - ANS-Definition of Code Officers or inspectors confers no powers of arrest. Primary service - ANS-Primary method of providing service on notice of hearing by certified mail and or and delivery. Principal Meridian - ANS-The beginning north-south line to which the other meridians are oriented the government survey method of property description. Principal Violator - ANS-Should be the owner of record. Proactive code enforcement - ANS-Form of enforcement that is needs driven as determined by staff observation or other methods. Probing - ANS-Is a way to ask purposeful questions. Open-ended probe Directed probe Specific probe Proxemics - ANS-Uses and abuses of personal space. Public dedication - ANS-Contribution of land to the government by a developer for public uses Public utility easement - ANS-The right given for use of property owned by private individuals for the creation and maintenance of utility service Publications - ANS-Form of secondary method of providing service on notice of hearing on publishing the notice once a week for four consecutive weeks and a newspaper of General circulation. Quorum - ANS-A minimum of four members of a seven-member board or three members of a five-member board that must be present to conduct business.
Range - ANS-The six mile wide strip running North and South, used in the government survey method of the property description, found it on the east and west by Range Lines. Range lines - ANS-Line 6 miles apart which run parallel to the principal Meridian. Reactive code enforcement - ANS-Form of enforcement that is complaint driven. Real estate - ANS-Physical land plus any improvements affixed to the land. Natural plants are included in this real estate book crop plants often are not. Reasonable time - ANS-The time allowed to achieve compliance determined by influencing factors. Referrals - ANS-Complaints not falling under the purview of your department which must be forwarded to the appropriate agency or Department. Reflective listening - ANS-Finding the feeling behind the statement. Refusal to sign a notice to appear - ANS-If persons issued notices to appear refused to sign such notices, code enforcement officer or inspectors have no authority to arrest such person. Regulators - ANS-Signals to continue, stop, hurry up, or explain. Relevant information - ANS-Was presented at the hearing to be made part of the record. Repeat violation - ANS-Violation by person who was previously found through a quasi- judicial process to have violated the same provision within 5 years but may occur at different locations. Report - ANS-Is a permanent written record that communicates useful important facts to be used in the future. Response time - ANS-The period of time in which a code enforcement officer or inspector must respond , investigate to an alleged violation or complaint. Restatement - ANS-Repeating what the person just said using his or her own word to the extent it seems reasonable. Restrictive Covenant or deed restrictions - ANS-Government entities do not enforce. Restrictive covenants - ANS-Deed restrictions that are legally agreed upon, recorded, and legally bind it on the property owner.
Special Magistrate - ANS-Quasi judicial body the same status as an important board pursuant to Florida State Statute 162 and is an alternative to a code enforcement board. Subdivision - ANS-A parcel of land divided into two or more separate Parcels, approved as a plat. Summarizing - ANS-Paraphrasing the topics covered. Survey - ANS-The measurement and establishment of boundaries of a parcel or Parcels of land. The three commonly-used clarification techniques - ANS-Restatement Paraphrasing Perception checking Township - ANS-A six mile by six mile (36 square miles) square of used in the government survey method of land description. Township lines - ANS-Lines parallel to the Baseline, located every six miles and making the northern and southern boundaries of townships in the government survey method of land description. Types of nonverbal communication - ANS-Body motion, emblems , illustrators, paralanguage, proxemics , chronemics. Understand the purpose of the communication. - ANS-Clarifying and analyze what you want to say. Uniform building code - ANS-Published in 1927, replacing the 1905 National Building Code and was used extensively in the western U.S. Used clear, direct, specific language. - ANS-Avoid generalities and Jordans; be accurate and complete explain terms, words, phrases. Variances - ANS-Basically permission to deviate from the law. Verbal notices - ANS-Discussions that could include agreements about the nature of the violations, corrective action needed, expecting compliance dates, the inspection dates, and processes in the condition remains in non-compliance. Verbal warning - ANS-Informal notice of violation that is usually given when a minor violation exist. Voluntary compliance - ANS-This is the goal of Code Enforcement
What can we do to make ourselves understood? - ANS-1. Understand the purpose of the communication.
- Consider the person receiving your message.
- Consider the total environment.
- Consider yourself.
- Use Clear, direct, specific language.
- Check for the accuracy of communication.
- Clear up misunderstandings as soon as possible.
- Pay attention to timing. Why discuss ethics? - ANS-Provides the guard rails in the framework; ethical errors end more quickly ; viatical standards are critical for an organization; discussing ethics helps develop our "ethical muscle" to be prepared to face with an ethical dilemma. Workable compromise - ANS-A technique to use whenever the other person is being equally assertive and your self-respect is not in question. This is a technique of negotiation. Written complaint - ANS-One type of complaint received by jurisdictions and is subject to disclosure as provided under the public records law. Zoning - ANS-Regulation by the government of the use of private land. Zoning - ANS-The division of land into districts and described uses within those districts. It is often the longest and most complicated ordinance to interpret understand. Zoning codes - ANS-Focus on governing the use of public and private property to ensuring that land uses are compatible with the health, safety, and Welfare of the community. Zoning ordinances - ANS-Laws that specifically regulate the private use of land. Zoning regulations - ANS-Land use laws that address problems associated with the attraction of new structures and can be tied to the building review process and code compliance issues.
