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EMD V13.0A RECERTIFICATION EXAM OUTEC 2025
QUESTIONS AND VERIFIED SOLUTIONS| ABSOLUTE
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An unconscious, non-breathing hypothermia patient should always be considered an OBVIOUS DEATH until proven otherwise. - correct answer - false PDI-b on Protocol 6 has a Pre-Instruction Qualifier (PIQ) of "(≥1 + E-1 or D- 1, 2, 3)." This PIQ indicates that PDI-b should be given: - correct answer - whenever the patient is one year old or older and a 6-E-1, 6-D-1, 6-D-2, or 6 - D-3 Determinant Code is appropriate for the case. What is the most appropriate Chief Complaint Protocol to use when the complaint description is a breathing-related tracheotomy (trach or stoma) problem in a conscious patient? - correct answer - 6: Breathing Problems Public safety agencies that fail to take appropriate remedial action against employees who demonstrate poor performance may be found liable for the employee's inappropriate actions based on the legal concept of: - correct answer - negligent retention. The Gap Theory suggests that: - correct answer - silent "gaps" during a call can elevate caller anxiety.
A second-party caller is reporting that her 10-year-old daughter accidentally cut herself with a sharp knife and is bleeding all over. The patient is awake and breathing. In response to Key Question 1 on Protocol 21, the caller reports that the patient is bleeding from her cheek. What should you do next? - correct answer - Ask Key Question 2 on Protocol 21. The symbol in the "Go To" column of a Chief Complaint Protocol directs you to: - correct answer - use the Stroke Diagnostic & return to questioning. Which of the following is the best definition for "wake-effect collision"? - correct answer - a traffic accident caused by the passage of an emergency vehicle that does not directly involve (hit) the emergency vehicle A high school teacher reports that a 16-year-old student accidentally cut her finger off in the woodshop. There is some bleeding, but the bleeding is not SERIOUS. The patient is alert, and the accident happened about 5 minutes ago. What is the most appropriate Determinant Code? - correct answer - 30 - A- 2 A second-party caller reports that his wife is in labor. He does not believe they can get to the hospital in time. Key Questioning finds: 39 weeks pregnant cannot see any part of the baby yet
A second-party caller reports that his nine-month-old daughter just fell 12 feet (3.5 meters) from a balcony. The caller reports that there is no bleeding and that the patient is completely alert, but he is worried because she hit her head. The patient has been moved inside. What is the most appropriate Determinant Code? - correct answer - 17 - D- 6 An alert, 38-year-old, first-party caller reports that she fell six feet (two meters) from the top of a ladder about two hours ago. She is now experiencing severe back pain and cannot get out of her bed because of the pain. What is the most appropriate Chief Complaint Protocol to use for this case? - correct answer - 17: Falls A second-party caller reports that his 12-year-old son injured his hip playing football. There is no bleeding, and the patient is completely alert and breathing normally. The caller reports that the injury occurred last night (over 10 hours ago), but the boy just woke up and is complaining that he can barely walk because of the pain. What is the most appropriate Determinant Code? - correct answer - 30 - A- 3 The head-tilt is the only recognized method of airway control in the PAI dispatch environment. - correct answer - true
A second-party caller reports that a 45-year-old female has been bitten by a snake. Key Questioning finds: snake is now dead patient is alert no difficulty breathing or swallowing What is the most appropriate Determinant Code? - correct answer - 2 - D- 4 An effective quality improvement program includes case review, feedback, and: - correct answer - continuing dispatch education (CDE) MPDS words or phrases that have a specific dispatch definition are marked using: - correct answer - all uppercase text (all capital letters) The Priority Symptoms are: - correct answer - abnormal breathing, chest pain/discomfort (any), decreased level of consciousness, and SERIOUS hemorrhage An alert, 34-year-old, first-party caller reports that he is having chest pain. Key Questioning finds: slight difficulty breathing no difficulty speaking between breaths clammy no history of heart attack or angina
A second-party caller reports that her 42-year-old husband is currently having a seizure. During Case Entry, the caller reports that the patient is not awake and is not breathing, but is still seizing. What is the most appropriate Chief Complaint Protocol to use for this case? - correct answer
- Convulsions/Seizures Which of the following is the best definition for "repetitive persistence"? - correct answer - A calming technique in which the calltaker repeats a phrase verbatim using a firm but caring tone. The phrase should contain both an action and a reason for the action. A second-party caller reports that her 81-year-old mother just fell (ground level) and may have broken her hip. During Case Entry, the caller reports that the patient is awake and breathing. In response to Key Question 2 on Protocol 17, the caller reports that the patient was dizzy and may have fainted. What should you do next? - correct answer - Shunt to Protocol 31. In response to Case Entry Question 3, the caller reports that her 34-year- old husband accidentally set himself on fire while using gasoline to ignite a campfire. The man is still on fire. What should you do next? - correct answer - Immediately initiate a 7-E-1 response and provide the appropriate Case Entry PDIs. If the EMD does not understand the caller's language well enough to determine a Chief Complaint and no one on duty is able to assist, the EMD should: - correct answer - send 32-B-4, immediately contact a language line service, if available, and reconfigure as appropriate.
If the caller believes a DNR (Do Not Resuscitate Order) should be ignored or is uncertain if a DNR is valid or in place, an appropriate response and resuscitation attempt should be made. - correct answer - true Key Question 1 on Protocol 16 is "Is s/he completely alert (responding appropriately)?" According to MPDS standards, it is acceptable to read this question as "Is she completely alert and responding appropriately?" - correct answer - false What is the most appropriate Chief Complaint Protocol to use when the caller is reporting autonomic dysreflexia/hyperreflexia? - correct answer - 26: Sick Person (Specific Diagnosis) Most emergency callers are uncooperative or hysterical. - correct answer - false There is no way over the phone to tell whether STROKE-like symptoms are from a TIA (TRANSIENT ISCHEMIC ATTACK) or an acute STROKE. - correct answer - true A second-party caller reports that his 52-year-old wife is complaining of abdominal pain. The patient:
the most appropriate Chief Complaint Protocol to use for this case? - correct answer - 8: Carbon Monoxide/Inhalation/HAZMAT/CBRN In response to Case Entry Question 3, a 10-year-old caller reports that he believes his 16-year-old sister has drowned. She is currently at the bottom of the family swimming pool. What should you do next? - correct answer - Send 14-E-2, provide Case Entry PDIs a and c, and then return to questioning. Which of the following lists contains the four elements necessary to prove negligence in a court of law? - correct answer - duty, breach of duty, damage, causation You are providing Childbirth-Delivery instructions from Protocol F. In response to the operant question on Panel 10, "Is the afterbirth (placenta) out yet?" the caller reports that the afterbirth is not out, but the mother is experiencing serious cramping. What should you do next? - correct answer
- Link to Panel 37. A second-party caller is reporting an assault on a 26-year-old male patient. Key Questioning finds: no SERIOUS bleeding completely alert injuries to head and chest no difficulty breathing (breathing normally)
happened 30 minutes ago What is the most appropriate Determinant Code? - correct answer - 4 - B-1A A second-party caller reports that his 17-year-old friend was stabbed during a fight. During Case Entry, the caller reports that the patient is awake and breathing. Key Questioning finds: SERIOUS bleeding completely alert stabbed in abdomen one wound just happened What is the most appropriate Determinant Code? - correct answer - 27 - D- 4S During Case Entry, a second-party caller reports that his 12-year-old stepson is having a generalized (non-FOCAL/non-ABSENCE) seizure. Key Questioning finds: not more than one seizure in a row not diabetic epileptic (diagnosed seizure disorder) no history of STROKE or brain tumor jerking (twitching) stopped effective breathing verified using AGONAL BREATHING Detector What is the most appropriate Determinant Code? - correct answer - 12 - A- 1E
