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Effective Sales Management: Hiring and Retaining Top Talent, Summaries of Marketing Management

A comprehensive overview of the key responsibilities and essential skills required for a successful sales manager, with a focus on the critical task of recruiting and managing a high-performing sales team. It delves into the crucial attributes to consider when hiring a branch sales manager, such as sales performance, leadership abilities, communication skills, adaptability, and organizational capabilities. The document also explores the personal selling process, highlighting the importance of understanding the target audience, leading with the prospect's needs, tailoring the approach, and creating a sense of urgency. By understanding these concepts, sales managers can effectively build and lead a sales force that consistently delivers results and fosters strong customer relationships. This document offers valuable insights for both aspiring and experienced sales professionals, as well as those interested in the dynamics of sales management within an organization.

Typology: Summaries

2022/2023

Uploaded on 11/27/2023

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barun-jitani 🇮🇳

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SALES MANAGEMENT ASSIGNMENT
Answer 1
Introduction
A sales manager is in charge of developing, leading, and managing a sales team
within an organization. One of the most important characteristics of a sales
manager is proven leadership. Leading a sales team necessitates the ability to
delegate tasks, execute efficiently and effectively, and inspire others to perform
to the best of their abilities.
The key responsibilities of a sales manager include,
1)Recruiting, training, and supervising a top-notch sales force in order to hit
revenue goals.
2)Establishing and managing a pipeline with new customers to carry out the
complete sales process.
3)Setting the direction for your team by collaborating with other vertical leads
and sales leadership
In this question we will be discussing in detail the first point mentioned above
that is one of the main key responsibilities of a sales manager that is hiring or
recruiting a new branch sales manager for the organization.
Concept and Application
As a sales manager while choosing a candidate for the role of branch sales
manager, there are a number of factors and attributes to take into account.
Sales Performance -The applicant must be able to meet or surpass goals
in sales and have a strong, consistent track record. A person's ability to
effectively lead a sales team can be inferred from their track record of
high sales. This demonstrates their capacity to generate outcomes and
reach financial objectives.
Leadership Skills-Strong leadership abilities, such as the capacity to
uplift and encourage a team, should be demonstrated by the applicant.
They ought to be capable of making difficult choices, set a good example,
and communicate clearly. A branch sales manager must inspire and guide
a group of people. Seek for those who have shown to be leaders by
showing them how to motivate and mentor others to achieve their goals.
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SALES MANAGEMENT ASSIGNMENT

Answer 1 Introduction A sales manager is in charge of developing, leading, and managing a sales team within an organization. One of the most important characteristics of a sales manager is proven leadership. Leading a sales team necessitates the ability to delegate tasks, execute efficiently and effectively, and inspire others to perform to the best of their abilities. The key responsibilities of a sales manager include, 1)Recruiting, training, and supervising a top-notch sales force in order to hit revenue goals. 2)Establishing and managing a pipeline with new customers to carry out the complete sales process. 3)Setting the direction for your team by collaborating with other vertical leads and sales leadership In this question we will be discussing in detail the first point mentioned above that is one of the main key responsibilities of a sales manager that is hiring or recruiting a new branch sales manager for the organization. Concept and Application As a sales manager while choosing a candidate for the role of branch sales manager, there are a number of factors and attributes to take into account.Sales Performance - The applicant must be able to meet or surpass goals in sales and have a strong, consistent track record. A person's ability to effectively lead a sales team can be inferred from their track record of high sales. This demonstrates their capacity to generate outcomes and reach financial objectives.  Leadership Skills- Strong leadership abilities, such as the capacity to uplift and encourage a team, should be demonstrated by the applicant. They ought to be capable of making difficult choices, set a good example, and communicate clearly. A branch sales manager must inspire and guide a group of people. Seek for those who have shown to be leaders by showing them how to motivate and mentor others to achieve their goals.

Communication Skills - A branch sales manager must be able to communicate effectively. They must be able to clearly communicate expectations, provide feedback, and communicate with their team as well as upper management. It is critical to communicate effectively. The candidate should be able to clearly communicate the branch's goals, strategies, and expectations to the team. They should also be able to provide constructive feedback and be a good listener.  Team Player -It is critical to hire a salesperson who can collaborate and work well with others. A branch sales manager should foster a positive team environment and encourage team members to collaborate. A collaborative and positive team environment should be fostered by the branch sales manager. They should collaborate well with colleagues from other departments and contribute to the organization's overall success.  Product and Industry Knowledge- It is critical to have a solid understanding of the products or services being sold, as well as the industry. This knowledge enables the branch sales manager to train and support their team effectively, as well as make sound decisions.  Problem-Solving Skills -We will try to seek out people who possess the ability to think critically and solve problems. An effective branch sales manager must be able to recognize and resolve conflicts that may arise with clients as well as within the team. Strong problem-solving skills are required, as well as the ability to recognize problems, come up with solutions, and adjust to shifting market conditions.  Adaptability -It is critical to be able to adapt to changing market conditions, customer preferences, and company strategies. Look for people who are adaptable and open to new ideas and approaches. In order to maintain the branch's competitiveness, the candidate should be flexible and receptive to new tactics and technologies.  Training and Development -A commitment to the team's professional growth is essential. The ideal candidate will be willing to train, mentor, and develop their sales team. A thorough comprehension of the market, competitors, and industry is essential for making well-informed decisions.  Ethics and Integrity -Choose a salesperson with a strong sense of morality and integrity. This guarantees that they will behave in the organization's best interest and uphold confidence with clients and coworkers.  Organizational Skills -Organizational abilities are required for a branch sales manager to manage multiple tasks, prioritize effectively, and ensure that operations run smoothly. Strong organizational skills are required for success in this position.

the prospect is qualified, willing, and able to purchase the product. Some prospects' names may be removed based on the results of this evaluation, while the names of others may be accepted and ranked according to their potential or desirability.  Preparation or Pre-Approach- In order to get ready before reaching out to potential customers, it's critical to have all of your data available, including competitor rates, dates for particular sales, payment options, and product descriptions and prices. Additionally, you want to learn everything you can about your prospects to enhance your communication with them. We need to have supported information on hand to address any queries your prospects may have. This is the most important step because the salesman's initial impression on the prospect could have a lasting effect that has long-term repercussions.  Approach- We will establish our first personal contact with your prospect or prospects during the approach stage of the sales process. During this step, we should personalize our meeting or find another way to build rapport in order to get the potential client or buyer to interact with us. We will need to get the client interested in the conversation by posing questions. The approach's straightforward, if difficult to implement, objective is to "hook" the customers and facilitate a seamless transition into the sales demonstration.  Making the Presentation- Throughout the sales presentation, the salesperson needs to draw in and hold the prospect's attention in order to pique curiosity, persuade, and create a desire for the product.To get the prospect's attention, the salesperson should ask an intriguing question, show material, like a sample, or let the prospect handle, handle, or use the product in order to have a brief conversation about it.After that, we can modify our presentation or demonstration to highlight how our good or service can best meet those requirements or preferences.  Handling Objections- Our prospect may have some queries, worries, or objections after your presentation. We should consider objections as a chance to find out more about your potential customer. We will have all the knowledge required to refute objections if we conduct thorough research and make the necessary preparations  Closing- Closing the deal is the next step after we have persuaded the prospect that our good or service can satisfy their needs. The prospect must understand all the terms of the sale and ask them directly if they want to proceed with the purchase We should make sure the person purchasing from us is aware of all the conditions and limitations stated in

the contract, including any guarantees of customer satisfaction, refunds, and billing for monthly memberships or recurring purchases.  Following Up- One of the most crucial phases in the selling process is the follow-up, which happens after the sale. It is a continuation of the seller- buyer relationship that keeps customers happy, fosters customer loyalty, and aids in attracting new ones. A thank-you note or a phone call to inquire about the customer's experience with the new product or service could be used as a follow-up. Additionally, we could ask our client to leave a review or rate your service on one of our business pages or social media accounts. Example-Selling insurance through personal sellingUnderstanding our Audience- Understanding our audience is essential to selling insurance policies. Surveying oour audience or holding focus groups are two tried-and-true ways to learn about them. Additionally, we can use social media or demographic data to find out more about them. After gaining a thorough grasp of your target audience, we can begin customizing your sales pitch for them. Ultimately, we wouldn't want to offer a life insurance policy to a healthy individual without any dependents. We can more successfully sell insurance policies that suit our audience's needs if we know who they are.  Lead with needs of the prospect- Too frequently, when selling insurance policies, agents prioritize themselves over the needs of the prospect, who is more concerned with how the policy will benefit them. We ought to discuss how the policy can assist the prospect in resolving issues, safeguarding their family, or realizing their objectives. For instance, we ought to concentrate on the advantages of a life insurance policy and how it can support the prospect's family in the event of their passing if they are in the market for one. We should emphasize the coverage and peace of mind that come with having health insurance if your prospect is shopping for a policy.  Develop a strong value proposition - Selling insurance policies requires creating a compelling value proposition. Insurance is a product, after all, that some people may need but may not want. This is due to the common perception of insurance as a necessary evil—something you should own but hope you never need. In addition to increasing the number of insurance policies we sell, a strong value proposition will help us draw in and keep the best customers.  Tailor Our Approach - Customizing our approach to each prospective client is crucial when selling insurance policies. Since each potential