Cork Institute of Technology
Bachelor of Science (Honours) in Software Development - Award
(NFQ Level 8)
Summer 2007
Management
(Time: 3 Hours)
Answer any 4 Questions.
Use examples where possible.
Examiners: Ms. Michele McManus
Dr. M. O’Cinneide
Mr. M. Donnelly
1. Controlling is one of the four management functions and is a vital exercise in all
organisations.
(a) Detail the important characteristics of an effective control system. (10 Marks)
(b) Discuss
three methods of control used by organisations. Use diagrams where possible.
(15 Marks)
2. ‘Management is a set of activities directed at an organisation’s resources, with the aim of
achieving organisational goals in an efficient and effective manner’ (Griffin, 1999). Discuss.
(25 Marks)
3. (a) Explain the advantages and disadvantages of using groups, rather than individuals, to
make some of the organisation’s decisions. (10 Marks)
(b) Detail three techniques used in group decision-making. (9 Marks)
(c) Briefly discuss three behavioural factors that influence decision-making. (6 Marks)
