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Tips and techniques for effective listening and giving and receiving feedback in a professional setting. It covers creating a listening container, adopting a listening stance, and giving and receiving feedback with positive and constructive approaches. It also includes contact information for resources for further assistance.
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Listening Skills Listening is an essential skill for any supervisor, since it is essential for creating a trust relationship, getting necessary input for understanding what problems look like at the front lines, and reducing miscommunication. Tips for effective listening
Who to Call
Kevin Thomas Training & Development Manager x krt4@williams.edu For 1:1 coaching on listening skills and giving & receiving feedback.
Danielle Gonzalez Associate Director of HR x dg3@williams.edu For guidance on feedback where formal disciplinary action may be necessary.
E4health Total Leadership Support 877-267- For confidential support with resolving communication challenges with your staff.