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ECSA102/ ECSA 102 Blob/ BCA/ Printing |
Questions and Verified Answers| 100%
Correct (New 2024/ 2025 Update)
Printing
QUESTION
What limitations do previews and prints generated from the Print Job Inspector have? Answer: Unless the Include referenced files in package check box is selected, the previews and prints generated by the Print Job Inspector will not contain images referenced in print jobs. Additionally, these jobs reflect what the printout likely looks like. This process does not use the driver associated with the destination printer to render the job, so there may be differences such as margins and spacing.
QUESTION
Which of the following are issues that could be related to your print drivers? Choose all that apply. A. A job prints successfully but is malformatted B. The spooler hangs while a print job is being processed C. Your print jobs aren't leaving the Print Job Creation Queue D. Print job data cannot successfully be saved to Web BLOB Answer: A and B are correct. Driver issues can result in the print spooler hanging, as well as printout being formatted incorrectly.
QUESTION
For what type of issue is it most appropriate to use Caretaker? Choose one. A. When jobs are failing to render in EPS B. When images are missing from printouts
C. When locating print jobs and their statuses D. When EPS is stalling while spooling print jobs Answer: D is correct. We use Caretaker to capture data from our Print Format servers when EPS stalls due to spooling issues.
QUESTION
How can you tell if the Epic Print Service is NOT running after initiating a graceful shutdown? Choose all that apply. A. The Manage Services tool in Kuiper says the service is STOPPED B. The Manage Services tool in Kuiper says the service is STOPPING C. A green checkmark appears to confirm the action is completed D. The Stop button is red and clickable Answer: A and C are correct. Until Kuiper shows stopped as the status, EPS is still processing print jobs, and thus is still running. When Kuiper completes the action, it will give a green checkmark.
QUESTION
EPL
Answer: A log where jobs' metadata is stored even after being retrieved by EPS. The print log contains information about the status of the job and is part of the EPL masterfile
QUESTION
EPS Web Blob Answer: Where EPS saves jobs' raw data and (sometimes) a rendered PDF. Recommended to be your Enterprise Web BLOB, at some organizations they may be separate.
Answer: Print job generated by the Epic operational database environment. These may be on demand or scheduled. Bulk printing
QUESTION
Rich Text Answer: Print jobs that contain complex formatting and embedded images. Uses Epic Rich Text format which requires Epic Print Service to render.
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Hyperspace Local Printing Answer: User can select a local printer while printing through the server printing infrastructure.
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Virtual Local Printing Answer: Reduce print class mapping and print off network without a VPN
QUESTION
If print queues are built locally on every Print Format server, why does EPS need to run as a domain account? Answer: EPS will occasionally need to save files to file shares. For example, EPS may generate PDF billing statements that are saved to a file share. Then a process scrapes the folder and FTPs them to a 3rdparty.
The 3rd‐party prints the PDF statements, stuffs them into envelopes, and mails them.
QUESTION
What Epic product does rich text server printing require? Answer: The Epic Print Service (EPS)
QUESTION
Can Epic client printing be scheduled? Answer: No, client side printing cannot be scheduled as whatever will be printed needs to be rendered on the client at the time of printing.
QUESTION
Does the EPS need to communicate with the Epic operational database environment to print? Why or why not? Answer: Yes. EPS needs to communicate with the environment for its EPS Routing Listeners to retrieve jobs from the Epic environment's EPS Routing Queues.
QUESTION
For any given print job, which of the following will the Print Job Creation Queue place into the Temp Storage location in the environment? Choose one. A. The Job ID B. The job's Raw Data C. The job's metadata D. The job's EPL record
Answer: An EPR's primary purpose is to direct print jobs to their desired output. If it was being printed to a physical printer, it will direct the print job to a Windows print queu
QUESTION
How do you obtain printer tray numbers? Answer: Run Printutil.exe /i\ServerHostingPrintQueues to obtain the tray information for all printers on the server hosting print queues.
QUESTION
What considerations SHOULD you make when building an EPS Routing Rule for fax jobs? Choose all that apply. A. You should set your number of workers equal to the number of vCPU on your servers. B. You should set your total number of workers less than or equal to the number of available fax lines. C. You may need to change the max inactivity time for your routing rule. D. The rule should filter based on the Print Job Creation Queue. Answer: B and C are correct. In order to not send more print jobs to the fax server than the fax server can handle, we want to make sure that your total number of workers across all of our machines are less than or equal to the number of available fax lines. If Synchronous Fax integration is being used, the max inactivity time may need to be adjusted to allow for the job to finish sending on the fax server.
QUESTION
You have your routing rules in the following priority:
- Faxing Format Rule
- Bulk Jobs Caché Queue
- Report HTML Format Rule ﴾No workers﴿
- Large Job Size‐based Rule 100﴾MB minimum﴿
- Default Rule A user attempts to print an AVS that is 150MB and in Report HTML format. Which rule will receive this job from the Print Job Creation Queue? Choose one. A. Default Routing Rule B. Report HTML Format Rule C. Large Jobs Size‐based Rule D. Faxing Format Rule Answer: C is correct. This print job meets the conditions of the Report HTML rule and the large job rule. Because there are no workers assigned to the Report HTML rule, the Print Job Creation Queue will skip over that routing rule, leading to the Large Jobs rule being used
QUESTION
Printout Tracking Answer: Analysts, help desk users, and even end users can troubleshoot printing issues from the Printout Tracking activity in Hyperspace. They can see the same job statuses that ECSAs can see in the Epic Print Service - Search Print Jobs tool in Kuiper. This is because both tools get their information from the same place, EPL.
QUESTION
LWS
Answer: Order transmittal requires that most EPRs have an associated LWS record. These records must use a Workstation Name that matches the Device Name of the EPR and an Identifier that matches the Device ID of the EPR. You will set the Type of the LWS to Line Printer.
Select Test Page from Print Queue Utilities (Client Systems > Printing Configuration > Print Queue Utilities). Then enter 2, to select a group of devices. This requires that your organization has already built printer groups.
QUESTION
EPS
Answer: Epic Print Service
QUESTION
Epic Print Record Answer: Record in the Epic environment that correlates to the Windows print queue
QUESTION
Print Job Creation Queue Answer: Formerly known as Foundations Generic Print Queues. Executes the print routine generated by application code to create a print job's raw data.
QUESTION
EPS Routing Queues Answer: Interconnect‐style queues where job IDs are placed to trigger EPS to retrieve the job for processing. Built based on EPS Routing Rules created in Kuiper
QUESTION
EPS Routing Listener Answer: Interconnect‐style listeners that correspond to the EPS routing queues. The mechanism EPS uses to see when a job needs to be retrieved from the environment and processed. Built based on EPS Routing Rules created in Kuiper.
QUESTION
EPS Routing Rules Answer:
QUESTION
Print buffer Answer: directory where jobs' raw data is placed prior to being retrieved by EPS.
QUESTION
Print Log Answer: The Print Log allows you to search for jobs in a variety of ways. Once you load a primary search filter, you can create a noPrompt search that can be reused later. This is the same Print Log that we accessed through the EPR
QUESTION
End-toEnd Test
Kuiper. Any other method of stopping EPS will be a non‐graceful stop of the service and result in failure of in progress jobs.
QUESTION
When updating EPS, what steps SHOULD you take after the environment is updated by your ODBA? Choose all that apply. A. Deploy EPS to the first half of your EPS servers B. Deploy EPS to the second half of your EPS servers C. Send a test print job from the environment D. Update your routing rules for the new package Answer: B and C are correct. After the environment has been updated, you will deploy out the EPS package to any servers that have not been updated yet. Once the servers are updated, you should test your infrastructure by sending a test print job from the environment Web Blob
QUESTION
Standard Blob Answer: Saving to file shares
QUESTION
Web Blob Answer: IIS application that stores to the root path and streams to hyperspace
QUESTION
Root Path
Answer: Where WEB blob stores files on a highly available storage array
QUESTION
Failover Store Answer: Alternative location to save files if the original save action fails. On a different storage array than the root path.
QUESTION
Problems with Standard Blob Answer: Performance / scalability and security
QUESTION
BLOB Root path Answer: Primary storage location for WEB BLOB files.
QUESTION
BLOB Failover store Answer: Hyperspace saves to the failover path when a save fails and Web Blob will import from this location.
QUESTION
Configured Paths Answer: Share: Read, NTFS: Read
QUESTION
Install directory Answer: Share: None, NTFS: Read
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Failover store Answer: Share: Read and Change, NTFS: Read, Write, Modify
QUESTION
Release Answer: Version of software
QUESTION
SU
Answer: Special Update
QUESTION
Upgrade Answer: Quarterly update
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Package Answer: Software install that is deployed to server
QUESTION
DEP
Answer: Department profile
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HDF
Answer: Shared configuration profile
QUESTION
LWP
Answer: Workstation Profile master file to determine the storage options for workflows. Media Profiles
QUESTION
QUESTION
Import Files tool in Kuiper Answer: Import files from another system into Epic
QUESTION
WBS Log viewer Answer: Review transactions and issues with token validation BCA
QUESTION
BCA
Answer: Business Continuity Access
QUESTION
BCA Client Answer: Service running on BCA PC and BCA Web server queries the interconnect instance's IIS app for new reports.
QUESTION
BCA PC
Answer:
PC with Battery backup and local printer to be used during downtime.
QUESTION
BCA Server Answer: Processes reports sent via ftp to the incoming folder.
QUESTION
BCA Web Answer:
QUESTION
BCA Web Data Entry Answer:
QUESTION
DR
Answer: disaster recovery
QUESTION
Interconnect Answer:
