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A compilation of questions and answers related to the dynatrace associate certification, covering key concepts and configurations within the dynatrace monitoring platform. It includes topics such as activegate deployment, user account management, service monitoring, and anomaly detection. The document serves as a study aid for individuals preparing for the certification exam, offering insights into practical aspects of dynatrace usage and troubleshooting. It also covers synthetic monitoring, real user monitoring (rum), and integration with platforms like aws and vmware, providing a comprehensive overview of dynatrace's capabilities. Useful for understanding dynatrace's features and functionalities, and for preparing for the dynatrace associate certification exam.
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Mission Control ✔✔Managed customers can use this to access their clusters, check for system updates
SaaS Updates ✔✔SaaS updates are done automatically
ActiveGate ✔✔Proxy between OneAgent and a database, cloud, etc.
ActiveGate use cases ✔✔Access sealed networks Large memory dump storage Collecting large external logs AWS load distribution monitoring Monitoring using AG Virtualized infrastructure Monitor cloud foundry, Kubernetes Execute private HTTP monitors Execute private browsers outside of network
SaaS Needs This Type of ActiveGate ✔✔None. You can install an environment ActiveGate if there are security concerns
Cluster ActiveGate ✔✔Shared between tenants or multiple environments within a cluster. Remote agents, JS agents, need to communicate with your cluster though a firewall
Environment ActiveGate ✔✔an ActiveGate for one specific environment. If one or more network segments need their own private ActiveGate for whatever reason.
Environment and Cluster ActiveGates accept incoming ocnnections on this port ✔✔ 9999
Environment and Cluster ActiveGates make outgoing connections to the Dynatrace Server on this port ✔✔ 443
Customers must do this to make sure ActiveGates work properly ✔✔configure firewall settings to permit communication through these ports
ActiveGate installation requirements ✔✔1 GB Free Disk Space, 1 dual core processor, 64 bit physical or virtual host (no container), Oracle Java 1.6 or higher 2GB RAM (4GB Recommended)
Account User ✔✔These are users who are involved in managing account details such as company addresses, billing, payment information, and user management.
Monitoring Admin ✔✔has full environment access. Can change monitoring settings. Can download and install OneAgent.
Deployment Admin ✔✔can download and install OneAgent. Has read-only access to the environment. Can't change settings.
Confidential data admin ✔✔can view personal data (for example, method arguments) and configure request-data capture rules.
Monitoring Viewer ✔✔can access the environment in read-only mode. Can't change settings. Can't download or install OneAgent.
Log Viewer ✔✔can access and view the contents of log files. Reserved for users who need access to sensitive log file data. No other access rights.
Must have the following to deploy OneAgent ✔✔Dynatrace login, Server Admin rights, Permissions to restart services, firewall admin rights, disk space requirements, any necessary ActiveGates installed
Process Groups ✔✔a logical cluster of processes that belong to the same application or deployment unit and perform the same function across multiple hosts
Clustered Services ✔✔Same service in multiple processes - SAME process group
Separate Services ✔✔Same service in multiple processes - MULTIPLE process groups
Merged Services ✔✔Services in the same process group, with the same technology, but may exist across separate nodes
Opaque Services ✔✔Cannot be monitored but can be detected by requests made by other services
Key Requests ✔✔You can measure mission-critical requests or functionality, based on certain text or information or header in a request. You can have custom alerting thresholds
Request Attributes ✔✔You can define certain request attributes to allow for filtering, sorting, and searching in the Dynatrace dashboard.
Tagging and Alerting ✔✔You can do manual or automatic tagging. Automatic is better for larger environments
Davis AI Event Categories in Descending order ✔✔Availability Error Slowdown Resource
After how much time are automated baselines available to the end user? ✔✔Baseline cube is calculated 2 hours after the app or service is initially detected.
Automated Baselining ✔✔attempts to figure out the best reference values for incoming apps and service traffic. Dynatrace AI learns service response times, error rates and traffic.
Which feature allows you to select a period of time across all views? ✔✔Timeframe selector
Smartscape ✔✔visualizes your entire application environment. Smartscape auto-discovery delivers a quick and efficient overview of all the topological dependencies in your infrastructure, processes, and services, both on the vertical axis as will as on the horizontal axis.
How to disable monitoring of Java apps in the UI? ✔✔Settings -> Server-side service monitoring Custom service detection
OR
Setting -> monitored technologies Supported Technologies Java Turn off sliders
What do the dashed lines between entitiesin SmartScape represent? ✔✔There was a communication between them, but not recently.
How can Hosts have monitoring disabled in the UI? ✔✔From host details page Edit -> Monitor this host Turn off slider
OR
Settings -> Monitoring overview -> Host Find the host and turn off slider
How can one view historical data for a host? ✔✔from host details page, adjust Timeframe selector.
Why would you mark a Key User Action? ✔✔Could customize the Apdex rating for the action Can be pinned for quick and easy access
For how long are key requests stored? ✔✔By default, 10 days.
After installing oneAgent, how would deep monitoring of JVMs be enabled? ✔✔Automatically enabled
Where can a JavaScript tag e injected into HTML? ✔✔In the header, or through a custom location in the settings of the app.
What are the ways that Dynatrace can inject the JavaScript Tag to enable monitoring? ✔✔Automatically, or manually
What is the significance of the script containing the string "/ruxitagentjs"? ✔✔That is the injection from Dynatrace into the HTML It shows that the injection happened and is being monitored (if a 200 status is returned)
Where in the UI is Docker monitoring enabled? ✔✔Settings -> Process and containers -> Container Monitoring -> toggle switch for Docker
How does Dynatrace identify unique monitored database services? ✔✔It identifies the name, vendor and IP address/port and uses it to detect on which process the database service runs.
When should you use Agentless RUM? ✔✔When a host does not have OneAgent installed, but wants to be monitored.
Where is the JavaScript tag inserted in your application(s) pages for Agentless RUM? ✔✔In the header
What is the max user limit for a Dashboard? ✔✔ 100
How are dashboards shared? ✔✔Dashboards -> select dashboard desired -> Ellipsis -> Share -> Manage Users -> Shareable Link
How do you add tagged hosts to dashboards? ✔✔Hosts -> tags -> keep this filter -> pin to dashboard
What is the use of application baselining? ✔✔Anomaly detection Determines what can effectively be used to distinguish between normal and anomalous situations.
Why does a Managed environment need outbound communications? ✔✔Each node must be able to communicate with Mission Control for basic health checks, for license validation, health monitoring, and automatic updates.
What is an external service? ✔✔Any service called by your application or another service that isn't directly monitored by Dynatrace OneAgent is considered to be an external service.
VMWare vCenter ESXI monitoring benefits? ✔✔Can compare current statistics with statistics gathered over the past seven days
What is monitored by a host agent? ✔✔CPU, Memory, NICs, Disk space, Network Services
In what situations would you adjust the threshold levels that are automatically set by Dynatrace? ✔✔For level deviations above baseline performance are severe enough to generate problem alerts.
Which two metrics are used to determine Host Memory Health? ✔✔Memory used and Page faults
What four metrics are used to determine Overall Host Health? ✔✔CPU, Memory, Disk, NIC, Network Services
How is network connectivity calculated (Especially with regards to TCP connections)? ✔✔Connectivity and local connectivity.
How is NIC health calculated? ✔✔Traffic, packets, quality and connectivity
Do you know why a Security Gateway (ActiveGate) is used? ✔✔Access sealed networks, story memory dumps, control load distribution of AWS monitoring, monitor using an ActiveGate plugin, etc.
What is "Service Flow" and what can it be used for? ✔✔Illustration of the sequence of service calls that are triggered by each service request in an environment.
What entities can be tagged in Dynatrace? ✔✔Hosts, process groups, services and apps
What information does Dynatrace use to tag entities automatically? ✔✔Rule based tagging Smartscape and topology API Environment variables Host autotag configuration file (For Hosts only)
Know the relationship between tags and metadata intimately. ✔✔Tags are labels or markers.Used to filter/find/designate sets of entities. Metadata are key/value pairs.Used for defining extra information. Detected during startup or discovery of a monitored entity.
Know the six different major types of events within Dynatrace and their order of severity. ✔✔Availability - indicates high-severity within your environment, such as complete outages or unavailability of servers or processes. Error - increased error rates or other error-related incidents that interfere with the regular operation of environments. Slowdown - decrease of performance in one of your operational services or applications Resource - Indicates resource contention, many of which in link of name. Custom Alerts - can be defined when a specific threshold notification on a selected metric is required. Info - alerts of issues that may not be detrimental, but should have notifications of changes of occurrence. Indicate manually triggered events that don't result in the creation of a new problem.
Traffic drops Traffic spikes Increases in failure
How does Dynatrace monitor .NET applications? ✔✔By placing trace statements at strategic locations in your code for code tracing, performance metrics, error detection, dependency tracking and more.
What is server side monitoring? ✔✔Services that process requests like web requests, web service calls, and messaging and can span multiple machines. Monitoring all of the apps services, processes and infrastructure to pinpoint exactly how each service contributes to the performance of your application.
How are databases uniquely identified by Dynatrace? ✔✔Database name or schema Database vendor And the IP address/port of the database
How are services identified? ✔✔Web server name Context root Web application ID
What is the difference between a process and a process group? ✔✔Process group is the processes that perform the same functions across multiple hosts
Processes are the instances of computer programs and be containers that host services.
Browser clickpath times ✔✔5 minutes script timeout, 60 second event timeout
HTTP monitor times ✔✔1, 2, 5, 10, 15, 30 or 60 minutes
What are user actions? ✔✔an interaction with the web browser that involves a call to a web server, which can potentially have multiple nested calls.
What counts as a user action? ✔✔Tap - in mobile/tablets, defines where on a page to record tapping the device screen with a fingertip. Click - defines where to perform a mouse click on a page Keystroke - the string you type in a field on a web page. Select - the use of drop-down lists in a clickpath.
What is a conversion goal? ✔✔A certain user interaction flow that helps achieve a specific goal in converting a site user to a customer
What is a bounce? ✔✔When a user only does one action then leaves the page.
What is a Private Synthetic test? ✔✔They are used to execute browser and HTTP monitors from your own infrastructure.
Trunk data and send it Remote extensions
Where does a customer go for users? ✔✔Cluster Management Console (CMC)
What is the slow down anomaly detection timeframe? ✔✔20% of 1 week of apps and services
What are the intervals available for dashboarding and API access? ✔✔0-14 days: 1-minute interval granularity available for dashboarding and API access. 14-28 Days: 5-minute interval granularity available for dashboarding and API access. 28-400 days: 1-hour interval granularity available for dashboarding and API access. 400 days to 5 years: 1-day interval granularity available for dashboarding and API access.
T/F: User action can be a key user action and conversion goal ✔✔True
You are creating a user action naming rule and you want to show the "trip id" following by the ID number. You previewed your rule and see the following user action names: trip_id 161&sucesss =1 and trip_id 1920&success=0. What do you need to show only trip_id161 or trip_id1920 as the user action name? ✔✔An additional processing step
How long does it take for a user session to be visible in the user session search? ✔✔Typically within 4 minutes
What is USQL in Dynatrace? ✔✔User session query language - allows you to run powerful queries, segmentations and aggregations on captured user session and user action performance data
Why is transfer size an important Digital Experience Management (DEM) metric? ✔✔A large transfer size might not lead to poor performance, but it does use up data from a user's data plan when accessed on a mobile device.
You are interested in analyzing user sessions based on specific browser and version. How can you see a visual representation across all monitored applications with user activity? ✔✔From the User Sessions page, you can Chart results by 'Browser'. This provides a sunburst style chart as the one shown, where you can drill down into the desired interface type, the browser and the version.
What does Dynatrace consider as an External Service? ✔✔Any service which is called by your application or another service, and is NOT directly monitored by OneAgent
What is a PurePath? ✔✔A PurePath is diagnostic information available for every single transaction which adds code level context and lets you analyze the code level logic over the timeframe of a request. Enables more accurate reporting, and faster root cause analysis.
What is one reason it is useful to mark a user action as a "key user action"? ✔✔This extends the retention time of the action's full historical data.