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Dynamics of Healthcare in Society -
Rutgers Exam Test Bank Questions and
Correct Answers 2025
A dental hygienist polishes a patient's teeth in - ANSQuadrants Chapter 10: A healthy diet and adequate exercise and rest are ways that health care professionals can care for themselves and reduce... - ANSStress Chapter 10: A highly organized person is likely to... - ANSStore materials and supplies in a logical, orderly fashion Chapter 10: A person's sense of appropriate personal space differs based on what factors? - ANSCultural Background and Gender Chapter 10: A proven method of alleviating stress is enlisting the help of a(n)... - ANSSupport Network Chapter 10: Because patients can be susceptible to germs and sensitive to strong odors, health care workers must be diligent about... - ANSPersonal Hygiene and Grooming Chapter 10: Building trust among coworkers requires which type of behavior? - ANSDependability
Chapter 10: Effective, positive communication with patients and coworkers requires which type of behavior? - ANSSociability Chapter 10: Excessive demands on health care workers' time and talents can produce... - ANSStress Chapter 10: Health care careers involve contributing to the good of society, or __________ service? - ANSPublic Chapter 10: Health care professionals must be able to learn new techniques and master new technology, as part of being open to... - ANSChange Chapter 10: High self-esteem involves developing confidence in... - ANSOne's own abilities Chapter 10: In American culture, making eye contact as you speak is seen as a sign of... - ANSInterest, Truthfulness, and Confidence Chapter 10: Physical and emotional signs of stress include increased anxiety, agitation, or... - ANSDepression Chapter 10: Respecting the inherent worth and value of each individual shows respect for... - ANSHuman Dignity Chapter 10: The ability to admit mistakes and learn from them shows that a person is... - ANSCompetent
Chapter 11: The rights granted to citizens by the U.S. Constitution are... - ANSConstitutional Rights Chapter 11: The values, behaviors, and standards of conduct related to job performance that enable a health care worker to be trusted by patients and colleagues is... - ANSProfessionalism Chapter 11: What is the purpose of diagnostic related groups? - ANSTo determine payment rates for health care services based on patient diagnoses Chapter 11: What is the purpose of Good Samaritan laws? - ANSTo encourage people to provide emergency medical assistance without fear of being sued Chapter 11: Which of the following is an example of an invasion of a patient's privacy? - ANSInadequately covering a patient's body during treatment Chapter 11: Which of the following is an example of negligence? - ANSMissing a dose of medication that was to be administered to a patient Chapter 11: Which of the following is an example of slander? - ANSSpreading untrue rumors about a coworker implying that they have a drug problem
Chapter 11: Which type of consent to treatment has occurred when a person having a heart attack calls 911 but is unconscious by the time paramedics arrive? - ANSImplied Chapter 11: Which type of law focuses on issues between a government and its citizens? - ANSPublic law Chapter 11: Which type of law focuses on issues between private citizens?
- ANSCivil Law Chapter 11: Which type of law is a subcategory of public law? - ANSCriminal Law Chapter 11: Which type of law is enacted by federal, state, or local legislators and enforced by the courts? - ANSStatutory Law Chapter 12: A developing human during the period from the ninth week of gestation until birth is a(n)... - ANSFetus Chapter 12: According to Elisabeth Kübler-Ross, there are five stages of... - ANSGrief Chapter 12: From the time an egg is fertilized until the eighth week of gestation, the developing human is called a(n)... - ANSEmbryo Chapter 12: Tay-Sachs disease and sickle cell anemia are examples of which type of disorder? - ANSHeredity
Chapter 13: What type of transition involves entering and settling in a country or region of which one is not native-born? - ANSImmigration Chapter 13: When members of a minority group adopt the values, attitudes, and behaviors of a dominant culture, they are going through the process of... - ANSCultural Assimilation Chapter 13: Which factor has a primary effect on a family's ability to access health care services? - ANSIncome Chapter 13: Which factors result in higher-income U.S. residents living longer and suffering fewer disabilities than those in lower-income groups? - ANSSocioeconomic Chapter 13: Which group within a society has physical or cultural characteristics that differ from the dominant group? - ANSMinority Chapter 13: Which responsibilities within the family can differ based on culture? - ANSGender Chapter 13: Which types of beliefs can influence a patient's willingness to agree to certain treatments? - ANSReligion Chapter 14; Leadership is the ability to... - ANSInfluence others while working toward a goal
Chapter 14: A group member who carries out specific activities or duties as part of his or her assigned role is a(n)... - ANSImplementer Chapter 14: A group member who contributes unique knowledge, skills, or expertise is serving as a... - ANSResource Chapter 14: A study method shown to be effective is... - ANSWorking in one-hour sessions with breaks in between Chapter 14: A tool used to help keep meetings on schedule and focused on the key issues is the... - ANSAgenda Chapter 14: An effective group is one in which members... - ANSFeel a strong sense of responsibility for group outcomes Chapter 14: Group identity is the extent to which members own the... - ANSGroup vision and goals Chapter 14: How can social and professional organizations help a person grow in a health care career? - ANSHelp build teamwork and leadership skills Chapter 14: In a properly functioning team, members coordinate their actions to... - ANSAchieve a common goal Chapter 14: Management roles in health care usually involve the functions of... - ANSPlanning, Organizing, Directing, and Controlling
Chapter 15: A person trying out various solutions to a problem until the best one is found is using the... - ANSTrial-and-error Method Chapter 15: As part of the problem-solving process, gathering information leads to.... - ANSIdentifying Possible Solutions Chapter 15: Critical thinking requires fair-mindedness, which is... - ANSAn openness to all viewpoints Chapter 15: Forming and testing a hypothesis is part of which problem- solving method? - ANSScientific Method Chapter 15: In a health care career, studying and learning is... - ANSA lifelong activity Chapter 15: In solving a problem, once the best option has been selected, what is the next step? - ANSImplementing the Solution Chapter 15: Once a solution to a problem has been put in place, how are the results evaluated? - ANSThe situation is reassessed to determine if the solution was successful Chapter 15: The basic problem-solving method used by most health care professionals involves how many steps? - ANSFive Chapter 15: The first step in solving any problem requires... - ANSIdentifying the Problem
Chapter 15: The part of the learning process during which the brain designates specific information as important or unimportant is the... - ANSSelection Phase Chapter 15: The part of the learning process during which the brain takes in information without yet processing it to understand its meaning is the... - ANSReception Phase Chapter 15: What activities are involved in diagnosing a conflict? - ANSAnalyzing details and determining its cause Chapter 15: What is one way to improve critical-thinking skills? - ANSWithhold judgment until you completely understand the information Chapter 15: What is the first step to take when you begin to study? - ANSRefresh your memory of the material Chapter 15: Which important skill involves finding the right outcome for a situation in which differing viewpoints must be resolved? - ANSConflict Management Chapter 15: Which type of problem-solving relies on the collection, observation, and evaluation of data? - ANSScientific Method Chapter 16: Active listening requires fully concentrating on the speaker and paying attention to... - ANSNon-verbal Cues
Chapter 16: Reflecting is the process of using which type of statements to repeat back what a person has said to ensure that the message is understood? - ANSOpen-ended Chapter 16: Speech, sight, and touch are... - ANSChannels of Communication Chapter 16: The three most common modes of communication are... - ANSVerbal, Non-verbal, and Written Chapter 16: The tone of a speaker's voice can determine how his or her message is... - ANSPerceived Chapter 16: When patients or colleagues ask for more information or detail, they are seeking - ANSClarification Chapter 16: Which personal traits are important in handling confidential patient information? - ANSTact and Discretion Chapter 16: Why are accuracy and proper spelling and grammar extremely important in written medical communications? - ANSErrors can result in injury or harm to a patient and/or pose a risk of legal action Chapter 17: A flow sheet contains a graphic record of a patient's... - ANSVital Signs
Chapter 17: Advantages of computerized medical records include their ability to be accessed by multiple users and via... - ANSPortable Electronic Devices Chapter 17: Benefits of using electronic physician's orders include... - ANSFewer errors due to lost paperwork or misread orders Chapter 17: Data in the medical record that documents observations of the patient made by the health care provider are... - ANSObjective Chapter 17: Documentation related to patient care that is created or imported into a computer system and updated within that system is a(n)... - ANSElectronic Medical Record Chapter 17: How are CPT and ICD-9 codes used? - ANSTo obtain payment from insurance companies and gather public health data Chapter 17: Medical records include codes that document diagnoses and...
- ANSHealth care services received Chapter 17: Military time is based on which cycle? - ANS24-hour Chapter 17: Most health care facilities have converted from paper records to which format? - ANSElectronic Medical Records Chapter 17: One key benefit of electronic charting is that... - ANSEntries can be made faster and are easier to read than on paper
Chapter 17: Which process involves listening to information dictated by physicians or other health professionals and creating medical reports and other documentation? - ANSMedical Transcription Chapter 17: Which type of code is used to document a diagnostic or treatment service provided to a patient? - ANSProcedure Code Chapter 17: Which type of code is used to document a patient's illness, injury, or medical condition? - ANSDiagnosis Code Chapter 18: A carrier that transfers an infectious agent from one host to another (via indirect transmission) is a... - ANSVector Chapter 18: A microorganism that responds to antibiotics is a(n) _____________________________. - ANSBacteria Chapter 18: A secondary disorder that develops as a result of being treated in a health care facility is a(n)... - ANSNosocomial Infection Chapter 18: A(n) _____________________________ is a tiny microorganism that is often the cause of disease. It doesn't respond to antibiotics. - ANSVirus Chapter 18: Anaerobic bacteria can live and grow without _____________________________. - ANSOxygen
Chapter 18: Any disease-causing microorganism is a(n) _______________________________. - ANSPathogen Chapter 18: Health professionals who work with imaging systems or with radioactive materials must take precautions to prevent or reduce their ____________________________________ to radiation. - ANSExposure Chapter 18: Healthcare associated infections as known as _________________________________ infections. - ANSNosocomial Chapter 18: Medical ______________________________, also called clean technique, is a set of steps taken to control and reduce the number of pathogens present in a given area. - ANSAsepsis Chapter 18: Methods of infection control designed to inhibit the growth of microorganisms are... - ANSBacteriostatic Chapter 18: Methods of infection control designed to kill microorganisms are... - ANSBactericidal Chapter 18: Sanitation involves... - ANSCleaning with soap or detergent Chapter 18: Sterilization involves... - ANSEquipment or agents that kill all forms of microorganisms
Chapter 18: Which CDC-recognized guidelines are used in health care settings as the basis for infection control procedures? - ANSStandard Precautions Chapter 18: Which group of microorganisms requires oxygen to live and grow? - ANSAerobic Bacteria Chapter 18: Which type of container is used for the disposal of needles, ampules, slides, or blades? - ANSSharps Waste Chapter 18: Which type of container is used for the disposal of waste that is contaminated with blood or body fluids? - ANSBiohazard Waste Chapter 18: Which type of documentation is required if a health professional or a patient is exposed to any bio-hazardous material? - ANSIncident Report Chapter 18: Which type of infection is among the most common in the world? - ANSUpper Respiratory Tract Chapter 19: A patient grants which type of consent after being told about the risks and benefits associated with a particular treatment or procedure? - ANSInformed Chapter 19: A Veterans Affairs (VA) hospital is an example of a(n)... - ANSGovernment-funded Facility
Chapter 19: In a managed care plan, which type of provider is not part of a group under contract to provide services for set rates to members? - ANSOut-of-Network Chapter 19: Measures designed to lower health care costs are known as...
- ANSHealth Care Cost Containment Chapter 19: What term describes the management of time, staff, equipment, technology, and facilities in providing health care? - ANSResource Utilization Chapter 19: What type of payment mechanism sets predetermined rates of payment to providers for the treatment of specific illnesses and conditions?
- ANSProspective Payment System Chapter 19: Which government health insurance program provides states with matching funds to expand health coverage for uninsured children? - ANSSCHIP Chapter 19: Which government health plan provides coverage for active and retired military personnel and their dependents? - ANSTRICARE Chapter 19: Which government health plan provides coverage for citizens age 65 and older? - ANSMedicare Chapter 19: Which government health plan provides coverage for low- income individuals and families and the disabled? - ANSMedicaid
