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A set of questions and answers related to devoted health's certification exam. It covers various aspects of devoted health's services, including their core values, marketing guidelines, enrollment procedures, and member benefits. Useful for individuals preparing for the devoted health certification exam.
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What can our members expect following enrollment? All answers listed are correct Devoted Health's Five Core Values are: Next generation MA plan, tech platform, strong PCP partnerships, Devoted guides, Devoted Medical Which statement is true about marketing during Pre-AEP? Agents can assist prospects in completing paper applications, but cannot solicit or take possession of applications from 10/1-10/14. Jamie, a sales agent with Devoted Health wants to know if a physician is in-network with Devoted for a client, what would be the best method for confirming this information? Search on the Devoted Health Provider Look-up tool Dr. Hightower advises Don, a local Sales Agent who represents Devoted Health, that he thinks the Devoted Health HMO MAPD might be a good fit for a number of his patients. Which of his following marketing ideas are compliant for Don and Dr. Hightower to conduct? Have Don set up a table outside the practice or any other common area within the provider office with marketing materials describing Devoted Health's plan options. The following is part of Devoted Health's mission to create a world class member experience. All listed answers are part of Devoted Health's mission. John, a Sales Agent representing Devoted Health, meets with Mr. Sanchez in his home on October 8, 2021 to present him the 2022 Devoted Health HMO plan. After conducting a fully compliant sales presentation, Mr. Sanchez is ready to enroll and asks John to assist him in completing an enrollment. Because it is Pre-AEP, John informs Mr. Sanchez that he is not permitted to accept his application prior to October 15 and tells him he can assist completing the enrollment form but will leave it with him with a postage pre-paid envelope addressed to Devoted Health for Mr. Sanchez to drop in the mail on or after October 15. Mr. Sanchez agrees, signs the application and dates it October 8,