2025 DELL CLIENT FOUNDATIONS EXAM
LATEST REAL QUESTIONS AND CORRECT
ANSWERS GRADE A
Why can't the values in BIOS be saved when it shows as manufacturing mode? -
CORRECT ANSWER The system board jumper is at SERVICE_MODE state.
How will the Dell Command Utility Update help customers? - CORRECT ANSWER
NOT Dell Command Utility Update will check online for the latest Operating
System updates and download and install the updates.
State True or False: BIOS Recovery can be used to recover from a No Boot/No
POST failure which could be caused by a corrupted BIOS. - CORRECT ANSWER
True
Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263 AIO
Desktop and determine that the LCD panel is faulty. What troubleshooting steps
will you follow before replacing the LCD Assembly? - CORRECT ANSWER NOT
Run ePSA, but press Esc to stop testing and regain control of the cursor. Double
tap on the screen and see if the cursor moves to your pressed location. That will
determine if hardware is needed to be replaced or it is a software problem.
NOT Initiate BIOS Recovery by pressing Ctrl + Esc keys upon powering on the
system.
When do you select the BT Disabled setting in Service Menu of Manufacturing
Mode (SMMM)? - CORRECT ANSWER NOT If BT card is not ordered with the
system.
Name the tool that can successfully repair and ignore defective memory areas
by masking the address from system usage. - CORRECT ANSWER NOT ePSA.
