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A collection of over 100 multiple-choice questions and verified answers related to dell client foundations. It covers various aspects of dell hardware, including troubleshooting, bios settings, and system diagnostics. The questions are designed to help users prepare for exams or gain a deeper understanding of dell hardware.
Typology: Quizzes
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on the system, when the Dell logo appears, tap the F12 key to access the one-time boot menu 2- Select BIOS on the menu and press the Enter key"
Identify the driver updates available for the system. Prevent security threats, monitor and detect hardware failures." "Identify the RAID type that enables writing data across multiple hard drives and partitions each hard
"_________________provides a quick option to temporarily disable the protection on the system drive
"How do you access BIOS and System Setup on Latitude portable systems without a keyboard during
the Dell logo is displayed" "You have reached the customer site to replace SSD. What will be your first logical step in attending this
"To prevent CPU pins from bending or any damage to the motherboard, technicians must ensure that:
CPU cover is placed back covering the CPU socket"
secure surface and break the tamper proof seal with a safe tool. Carefully open the package top or lid.
2-All parts must be handled by lifting and holding from the edges or sides. Avoid touching the surface or bottom of the parts." "You are at the customer place to fix Vostro 5320 CMOS battery failure. What is the LED code blinking
"If recovery image from both system's primary hard drive & external USB key is present, the BIOS
"You want to perform an in-depth test of a device in an Advanced Test in Pre-boot system diagnostics.
Detailed mode" "A customer is getting a "No bootable device found" message while powering on the system. Which
acceleration solution for 7th Gen (or newer) Intel Core-I processor and Chipset platforms." "Which of these are a part of the recommended practices while attending service calls? (Select 2) -
Onboard Diagnostics Quick Test. 2- Whenever possible, swap with a good known part to test functionality."
system board replacement."
"If you are attending a service call and see faint white lines on the screen, which process will you
remove primary battery --> Disconnect coin-cell (CMOS) battery --> Release the flea power --> Plug-in the AC adapter." "What is the status of the power LED when a motherboard failure has occurred in Vostro 3710? -
Defective memory socket Improper seating of memory module"
No POST No Boot No Power"
Core isolation enabled." "Which of these is the recommended combination for cleaning electronic components of the system? -
system in a power off state -> Press & hold the power button for 30-35 Seconds -> Release the power button to initiate RTC Reset."
“NIC Activity LED is off and Link indicator is green. This indicates NIC is connected to a valid network at its
"When the side cover of Precision Tower 7920 is not assembled, the system will still power on. -
"What steps must be taken if there is a fan-related error message displayed at the Start up, but the
Check the System Event logs for any thermal messages or fan failures?"
among the drives with a parity bit"
If a PSU indicates Blinking amber, this indicates Power supply is operational NOT AC PSU indicator blinks green five times at a rate of 4 Hz and turns off to indicate PSU mismatch ?" "Which screwdriver is recommended for removing PHM (Processor Heat Sink module) used on a
"Under what scenarios can we clear the NVRAM by moving the PSWD jumper to the RTCRST pins? -
not vidEO"
raid0, Raid1?"
"In a scenario where the System Board is replaced, remove the Processor Heatsink Module (PHM)
foreign configuration is in an Offline state" "USB Service Key is used for Windows OS installation and debranding (for OEM) in an Edge Gateway -
"Overclocking is the process of making a computer or component in a computer operate faster than
"Onsite Services for Ruggedized Notebooks are limited to CRU parts and Service Assembly Parts. -
"Diagnostics LED error codes in an Alienware Notebook don't always supersede the LED indication for
"In a Precision Rack, one PSU is faulty and other one is fine. After hot plugging the new PSU, it starts to
Firmware/Voltage mismatch" "Where can the Field Service Manual containing Critical Callout, Disassembly and Reassembly
PRM / Educate Dell YouTube"
"The OEM Identity (ID) Module is a Utility used to replace the Dell Logo on the System Hardware like the
Asset Tag HDD Password System Password"
"Before replacing any hardware, what is the recommended solution for the BSOD or system freezing? -
Check cable connections NOT"
"A CAN (Controller Area Network) bus is a vehicle bus standard designed to allow micro controllers and
"Customer's desktop (OptiPlex 5490 AIO) is flashing a 3,3 LED error code during the service call. Which section under the service manual will help you get the information about the Diagnostic LED behavior? -
"You are fixing a computer running on Windows 10 or later and it is not booting. Which BIOS settings will
Enable Secure Boot" "The BIOS Recovery (via HDD) does not support recovery from _________ and ______. (Select 2) -
Encrypted Hard Drive" “When do you select the BT Disabled setting in Service Menu of Manufacturing Mode (SMMM)? -
desktops, power on the system and hold down "CTRL + Esc" Key."
SupportAssist | On-board Diagnostics & ePSA" "You replaced the system board of a Latitude 7530. Which method can you use to enter the laptop's
"For Vostro 5890, under which option of the BIOS Setup Utility can one find the 'BIOS Recovery from
"You are at the customer's place to service XPS 9315 system board. Which digit represents the series of
2-Self-heal can only be initiated when the coin cell battery & primary battery are not connected to the system.
3-When self-heal is triggered, system will auto power-on with a blank screen, reboots a couple of times (watch for the LED lights, Power, Wi-Fi, HDD Etc...." "Customer's desktop (OptiPlex 5490 AIO) is flashing a 3,3 LED error code during the service call. Which section under the service manual will help you get the information about the Diagnostic LED behavior? -
"You are fixing a computer running on Windows 10 or later and it is not booting. Which BIOS settings will
Enable Secure Boot" "The BIOS Recovery (via HDD) does not support recovery from _________ and ______. (Select 2) -
Encrypted Hard Drive"