Docsity
Docsity

Prepare for your exams
Prepare for your exams

Study with the several resources on Docsity


Earn points to download
Earn points to download

Earn points by helping other students or get them with a premium plan


Guidelines and tips
Guidelines and tips

CPPB Exam QUESTIONS WITH 100% CORRECT ANSWERS, Exams of Nursing

CPPB Exam QUESTIONS WITH 100% CORRECT ANSWERS CPPB Exam QUESTIONS WITH 100% CORRECT ANSWERS CPPB Exam QUESTIONS WITH 100% CORRECT ANSWERS

Typology: Exams

2024/2025

Available from 04/18/2025

edna-obita-1
edna-obita-1 šŸ‡ŗšŸ‡ø

218 documents

1 / 30

Toggle sidebar

This page cannot be seen from the preview

Don't miss anything!

bg1
CPPB Exam QUESTIONS WITH 100%
CORRECT ANSWERS
Procurement Technology - CORRECT ANSWER-Helps accelerate business
improvements
Results Oriented Budgeting - CORRECT ANSWER-Attempts to link a resource
allocation to performance criteria
Budget Cycle - CORRECT ANSWER-1. Planning 2. Formalization 3.
implementation 4. evaluation
Procurement Cards - CORRECT ANSWER-payment method whereby internal
customers are empowered to deal directly with suppliers using a credit card
Four principles of negotiation - CORRECT ANSWER-1. separate people from
the problem
2. create a variety of options before deciding which to pursue
3. focus on interests, not positions
4. use objective criteria
people elements to negotiation - CORRECT ANSWER-differences of perception,
emotions, communications
differences of perception - CORRECT ANSWER-it is crucial for both sides to
understand the other's viewpoint
emotions - CORRECT ANSWER-negotiation can be a frustrating process
communications - CORRECT ANSWER-negotiators may not be speaking to
each other, but may simply be grandstanding for their respective constituencies
establish a BATNA - CORRECT ANSWER-The Best Alternative To a Negotiated
Agreement
stonewalling - CORRECT ANSWER-this occurs when one side has no intention
of reaching an agreement unless there is an irresistible offer.
pf3
pf4
pf5
pf8
pf9
pfa
pfd
pfe
pff
pf12
pf13
pf14
pf15
pf16
pf17
pf18
pf19
pf1a
pf1b
pf1c
pf1d
pf1e

Partial preview of the text

Download CPPB Exam QUESTIONS WITH 100% CORRECT ANSWERS and more Exams Nursing in PDF only on Docsity!

CPPB Exam QUESTIONS WITH 100%

CORRECT ANSWERS

Procurement Technology - CORRECT ANSWER -Helps accelerate business

improvements

Results Oriented Budgeting - CORRECT ANSWER -Attempts to link a resource

allocation to performance criteria

Budget Cycle - CORRECT ANSWER -1. Planning 2. Formalization 3.

implementation 4. evaluation

Procurement Cards - CORRECT ANSWER -payment method whereby internal

customers are empowered to deal directly with suppliers using a credit card

Four principles of negotiation - CORRECT ANSWER -1. separate people from

the problem

  1. create a variety of options before deciding which to pursue
  2. focus on interests, not positions
  3. use objective criteria

people elements to negotiation - CORRECT ANSWER -differences of perception,

emotions, communications

differences of perception - CORRECT ANSWER -it is crucial for both sides to

understand the other's viewpoint

emotions - CORRECT ANSWER -negotiation can be a frustrating process

communications - CORRECT ANSWER -negotiators may not be speaking to

each other, but may simply be grandstanding for their respective constituencies

establish a BATNA - CORRECT ANSWER -The Best Alternative To a Negotiated

Agreement

stonewalling - CORRECT ANSWER -this occurs when one side has no intention

of reaching an agreement unless there is an irresistible offer.

good samaritan - CORRECT ANSWER -the other side is using this technique

when it acts as if it is doing you a favor or making a great sacrifice with its offer in order to put you off guard and persuade you to accept it

opposition negotiation tactics - CORRECT ANSWER -stonewalling, good

samaritan, take it or leave it, splitting the difference, nickel and dime, good/bad cop, pity me, piece-by-piece, total package, refusal to negotiate, status, escalating demands, divide and conquer, defense, win/win

take it or leave it - CORRECT ANSWER -when the other side has made its final

offer and says it will no longer negotiate

splitting the difference - CORRECT ANSWER -this involves offering to cut the

dollar difference in half, thus avoiding the discussion of the details of the deal

nickel and dime - CORRECT ANSWER -the other side wants to negotiate each

and every point

good/bad cop - CORRECT ANSWER -this tactic is used to elicit feelings of

sympathy and understanding in order to get concessions

pity me - CORRECT ANSWER -this tactic is designed to rely on the sense of fair

play and make it hard to walk away

piece-by-piece - CORRECT ANSWER -this tactic is used to negotiate each item

of a contract

total package - CORRECT ANSWER -this tactic is used when an offer is

acceptable, but one or two major elements still need to be negotiated.

refusal to negotiate - CORRECT ANSWER -in this tactic the other side wants a

concession even to talk

status - CORRECT ANSWER -sometimes the party you are negotiating with is

perceived to have a higher status, such as when the president of a company personally negotiates with a buyer.

escalating demands - CORRECT ANSWER -extreme demands may be made to

persuade you to lower your expectations for a final agreement.

divide and conquer - CORRECT ANSWER -this is used to persuade various

members of the team to accept the opposition's position

general conflict resolution skills - CORRECT ANSWER -communication,

listening, summarize, clarify, good speaking skills, communication side-trackers, win-win options, brainstorming, find a fair solution

communication - CORRECT ANSWER -conflicts are often caused by problems in

communication

listening - CORRECT ANSWER -it is important to listen carefully

summarize - CORRECT ANSWER -when a person is finished expressing a

thought, summarize the facts and emotions behind what they have said so that they know you have understood what they've said and how they are feeling.

clarify - CORRECT ANSWER -ask questions to clarify or make clearer different

parts of the problem to make sure that you fully understand the other person's perspective

good speaking skills - CORRECT ANSWER -send a clear message, with a

specific purpose and with respect to the listener

communication side-trackers - CORRECT ANSWER -don't interrupt, criticize,

laugh at the other person, offer advice or bring up your own experiences or change the subject

win-win options - CORRECT ANSWER -an idea or suggestion in which both

sides can benefit is called a win-win option

brainstorming - CORRECT ANSWER -the first step in problem solving is to come

up with as many ideas as possible

find a fair solution - CORRECT ANSWER -then go through the ideas using fair

criteria to see which idea might be best

basic steps to conflict resolution - CORRECT ANSWER -1. personal preparation

  1. obtain agreements
  2. state your initial positions/issues
  3. restate each other's initial position
  4. begin workin on solutions
  5. summarize points of agreement and produce a solution
  6. follow-up

personal preparation - CORRECT ANSWER -review your agreements; be aware

of your feelings.

obtain agreements - CORRECT ANSWER -agree on the conflict resolution

process, agree to treat each other with respect

state your initial positions/issues - CORRECT ANSWER -take turns, focus on

specific incidents, describe behavior and feelings, don't interpret the other's behavior

restate each other's initial position - CORRECT ANSWER -take turns, restate

what the other said, make corrections if necessary, reflect on how you feel

begin working on solutions - CORRECT ANSWER -identify underlying issues,

define your success criteria and brainstorm mutual solutions

summarize points of agreement and produce a solution - CORRECT ANSWER -

create a solution that is as specific as possible, write it down, agree to maintain confidentiality, agree to follow-up

follow-up - CORRECT ANSWER -check on whether the solution is being

followed, revise if necessary and discuss what you learned

nominal group technique - CORRECT ANSWER -a group decision-making

technique that focuses on generating alternatives and selecting among them by asking group members to independently write down ideas, present them in turn, clarify them for the group and rank them by voting privately.

stages of negotiation - CORRECT ANSWER -Planning, actual negotiations,

completion

nickel and dime - CORRECT ANSWER -the other side wants to negotiate each

and every point

process improvement - CORRECT ANSWER -increase in value resulting from a

modification in any phase of the procurement and/or supply process

Process alignment to organization goals - CORRECT ANSWER -all processes,

people and resources should be aligned to business goals

Process first - CORRECT ANSWER -improvement focuses on incorporating cost

effective and goal oriented processes

performance audits - CORRECT ANSWER -reviews all governmental operations

and includes all of the other types of audits

standardization - CORRECT ANSWER -adoption of a single product or group of

products to be used by different organizations or all parts of one organization

supplier manuals - CORRECT ANSWER -provide formal and extensive

information for suppliers seeking to do business with the organization

electronic commerce - CORRECT ANSWER -integration of electronic data

interchange, ETF, and similar techniques into a comprehensive electronic based system of procurement functions

audit reports - CORRECT ANSWER -interdepartmental, intradepartmental,

higher level management

post consumer - CORRECT ANSWER -materials made from commodities that

have been used by consumers

interdepartmental reports - CORRECT ANSWER -inform the management

concerning departmental matters

audit - CORRECT ANSWER -detailed review and examination of records

pre-consumer - CORRECT ANSWER -materials left over in manufacturing

processes and reused in a consumer product

three forms of authority - CORRECT ANSWER -express, implied, apparent

interdepartmental reports - CORRECT ANSWER -distribution to other

departments on a need to know basis

electronic sourcing - CORRECT ANSWER -obtaining bids from different

suppliers via a single online portal

procedure manuals - CORRECT ANSWER -written at a finer level that sets out

processes, forms, and steps

procurement technology - CORRECT ANSWER -helps accelerate business

improvements

preference - CORRECT ANSWER -advantage given to bidders/offerors based on

pre-established criteria

four types of audits - CORRECT ANSWER -financial compliance, economy &

efficiency, program or evaluations, performance

standardization committee - CORRECT ANSWER -used to create standards

purposes of public budgeting - CORRECT ANSWER -goal attainment, financial

control, managerial accountability

express authority - CORRECT ANSWER -explicitly given in direct language

rational budget decision model - CORRECT ANSWER -inter sector efficiency,

inter program efficiency, intra program efficiency

inter sector efficiency - CORRECT ANSWER -determines whether or not the cost

of a government activity yields more benefits to society than if it remained in the private sector

financial and compliance audits - CORRECT ANSWER -performed by

accounting firms to determine whether transactions are recorded and verify accuracy

inter program efficiency - CORRECT ANSWER -judges competing programs and

allocates resources to the program that provides the greatest benefits

intra program efficiency - CORRECT ANSWER -determine within each program

if resources should be combined to maximize the net benefits from any given expenditure increment

performance budgets - CORRECT ANSWER -relate expenditures to workloads

line item budgets - CORRECT ANSWER -fixed budgets with monies

appropriated for a particular period, usually one year

other types of budgets - CORRECT ANSWER -performance budgets, program

budgets, zero based budgets, results oriented budgeting

implied authority - CORRECT ANSWER -determined by inferences and

reasonable deductions arising out of the conduct of the principal toward the agent

market based pricing - CORRECT ANSWER -where pricing is contingent on the

customer's current demand and a willingness of the competitors to supply similar products or services

cost based pricing - CORRECT ANSWER -when a margin of profit is added to

reasonable labor, material and overhead costs

price analysis - CORRECT ANSWER -process of examining and evaluating a

prospective price without performing cost analysis

addendum - CORRECT ANSWER -written change, addition, alteration,

correction or revision to a contract document

procurement of the product or service - CORRECT ANSWER -identify potential

suppliers of the product or service

demand analysis - CORRECT ANSWER -used to estimate annual requirements

based on the previous year plus anticipated use for the upcoming year

components of a buying plan - CORRECT ANSWER -demand, market, supplier

and value analysis

market analysis - CORRECT ANSWER -researching product availability market

volatility, supply and demand and price

supplier analysis - CORRECT ANSWER -evaluates potential new sources along

with current providers

value analysis - CORRECT ANSWER -organized effort directed at analyzing the

functions of a product or service

service function - CORRECT ANSWER -one in which a designated unit relieves

the rest of an organization from performing a function that is common to all units in that organization

staff function - CORRECT ANSWER -to advise and assist affected groups within

the organization without the connotation of authority

line functions - CORRECT ANSWER -includes inventory management,

warehouse, shipping and receiving

considerations for keeping inventory - CORRECT ANSWER -lead time, recovery,

stockless purchasing, just-in-time

lead time - CORRECT ANSWER -period from date of ordering to date of delivery

recovery - CORRECT ANSWER -ability of procurement to obtain urgently

required materials and services from a supplier at premium cost

stockless purchasing - CORRECT ANSWER -organization has no responsibility

for inventory of the goods being purchased

just-in-time - CORRECT ANSWER -delivery was developed in order to reduce

inventory and warehouse management problems

statutory laws - CORRECT ANSWER -constitutions, statutes, ordinances, and

charters passed by governments

administrative laws - CORRECT ANSWER -written rules and regulations and

entity policy

common law - CORRECT ANSWER -based on customs and traditions and

codified through the legal system

laws of agency - CORRECT ANSWER -someone who acts on behalf of a

principle

specification - CORRECT ANSWER -precise description of the physical or

functional characteristics of a product or service

requirements analysis - CORRECT ANSWER -value analysis applied to the

writing of specifications to eliminate products or services that are not cost effective

design specification - CORRECT ANSWER -establishes the characteristics an

item must possess including details of how its manufactured

performance specifications - CORRECT ANSWER -description of a product or

service that provides a general functional recital of performance characteristics

confirmation specification - CORRECT ANSWER -incorporates, to the degree

necessary, attributes of both design and performance specifications

proposal risk - CORRECT ANSWER -describes the item of service purchased

through legal documents and scopes

surety and liability risk - CORRECT ANSWER -protects financial and legal

interests of the agency

contractual risk - CORRECT ANSWER -establishes change procedures

schedule risk - CORRECT ANSWER -ensures timely delivery

performance risk - CORRECT ANSWER -defines conditions under which

acceptance will occur and what inspection is required

definite - CORRECT ANSWER -specific requirement quantity and delivery date

have been established

requirements delivery contract - CORRECT ANSWER -when the public agency

agrees to purchase all requirements for a certain period of time from the contractor

bid bond - CORRECT ANSWER -bidder will accept contract as bid or else the

surety will pay a specific amount

fidelity bond - CORRECT ANSWER -insurance against losses due to dishonesty

of an employee

payment bond - CORRECT ANSWER -guarantees subcontracts will be paid for

labor and materials expended on contract

performance or completion bond - CORRECT ANSWER -protects public entity

from loss due to the inability of the bidder to complete contract

competitive negotiation - CORRECT ANSWER -method for obtaining goods,

services and construction for public use in which may be conducted

identification - CORRECT ANSWER -action of the public agency in recognizing

the availability of products or services within marketplace

investigate - CORRECT ANSWER -collecting and analyzing information related

to a specific commodity or service

market surveillance - CORRECT ANSWER -high level review of the industry

examines all of the activities of the market

market research process - CORRECT ANSWER -market surveillance,

investigation, identification, procurement of the producer, or product

market research - CORRECT ANSWER -collecting and analyzing information

about capabilities within the market to satisfy agency needs

lease-purchase decision - CORRECT ANSWER -based on the results of a

cost/benefit analyses of the costs to own costs to lease, and the advantages and disadvantages

disadvantages of leasing - CORRECT ANSWER -cost and control

partial payment leases - CORRECT ANSWER -gives lessee credit for the

residual value of the leased item after the lease period is complete

full payment leases - CORRECT ANSWER -lessee pays the full amount plus

interest charges and other costs

types of financial leases - CORRECT ANSWER -full payout leases, partial

payout leases

financial leases - CORRECT ANSWER -used as a financing tool and may

generate long term benefits

operating leases - CORRECT ANSWER -used to fulfill short-term requirements

when there is danger of rapid obsolescence

lease option types - CORRECT ANSWER -operating leases, financial leases

life cycle cost - CORRECT ANSWER -total cost of ownership over the lifespan of

the asset

supply and demand - CORRECT ANSWER -quantity of goods available for sale

at a given price and the level of consumer need for those goods at a given price

performance based contracting - CORRECT ANSWER -results oriented

contracting method that focuses on the outputs, quality, or outcomes that may tie at least to a portion of a contractor's payment

storming - CORRECT ANSWER -members are comfortable with one another and

have assessed everyone's strengths and weaknesses

forming - CORRECT ANSWER -team comes together and members get

acquainted

phases of a team - CORRECT ANSWER -forming, storming, norming,

performing, adjourning

team roles - CORRECT ANSWER -leader, team facilitator, team recorder, time

keeper

training - CORRECT ANSWER -may also be provided to suppliers about policies

and procedures

websites - CORRECT ANSWER -increasingly used communication channel

trade shows/expos - CORRECT ANSWER -brings clientele and suppliers

together in a non-competitive atmosphere

loyalty - CORRECT ANSWER -demands that the procurement staff first be

faithful and dedicated to the entity and remain free from any conflict of interest

honesty - CORRECT ANSWER -demands that procurement professionals must

tell the truth in all of their dealings, both with contractors and public

impartiality - CORRECT ANSWER -demands that procurement professionals

treat all suppliers and contractors equally without discrimination

codes of ethics - CORRECT ANSWER -impartiality, honesty, loyalty

transparency - CORRECT ANSWER -easily accessible and understandable

policies and processes

service - CORRECT ANSWER -obligation to assist stakeholders

professionalism - CORRECT ANSWER -upholding high standards of job

performance and ethical behavior

impartiality - CORRECT ANSWER -unbiased decision-making and action

ethics - CORRECT ANSWER -acting in a manner true to these values

(professional values)

accountability - CORRECT ANSWER -taking ownership and being responsible to

stakeholders for our actions

professional values - CORRECT ANSWER -accountability, ethics, impartiality,

professionalism, service, transparency

benefits of technology - CORRECT ANSWER -reduction, collaboration, accurate

and instant information, improved management flows, risk reduction, increase competition, diversity and inclusion, transparency, improved audits

Ensuring compliance - CORRECT ANSWER -interviews, checklists, site visits,

samples, demonstrations, tests, inspection

Interviews - CORRECT ANSWER -should be conducted with suppliers when the

agency is purchasing new commodities for the first time.

checklists - CORRECT ANSWER -can help track all required documentation and

certifications

site visits - CORRECT ANSWER -generally required to ensure that the supplier

is aware of the site conditions under which the contract will be performed.

samples - CORRECT ANSWER -provided by suppliers either before or after the

opening of bids, as provided for in the solicitation.

demonstrations - CORRECT ANSWER -can be used during the supplier

evaluation phase of an RFP for evaluating software to determine if the proposed software meets specifications

tests - CORRECT ANSWER -can be performed on samples after the contract

award, but before production begins

inspection - CORRECT ANSWER -another technique used to ensure that the

supplier has provided acceptable goods or services

three types of inspections - CORRECT ANSWER -in-process inspection,

receiving inspection, final inspection

legal purpose - CORRECT ANSWER -the law will not enforce agreements which

are for illegal acts

express contract - CORRECT ANSWER -may be written or oral and is created

when the formal elements for establishing a contract exist

implied-in-fact contract - CORRECT ANSWER -occurs when some of the formal

contractual elements occur through a person's conduct rather than being explicitly stated in words

interpretations of terms and conditions - CORRECT ANSWER -courts use

common law rules of interpretation

protocols - CORRECT ANSWER -there are generally accepted practices

regarding business protocols such as the precedence or ordering sequence of contract language interpretation according to the importance of words, format and emphasis

cardinal rule - CORRECT ANSWER -this focuses on the plain language of the

contract and the meaning that both parties gave to the text at the time of the contract signing

whole instrument rule - CORRECT ANSWER -gives priority to the meaning of the

overall contract as opposed to a section or clause of the contract.

express language rule - CORRECT ANSWER -specifies that when there is a list

of words which is followed by a general description of a category, then the contract applies only to the items in the list

mechanical rules - CORRECT ANSWER -include handwritten notes taking

precedence over printed text, quantities spelled out in words over the use of numerals and anything written in a conspicuous manner such as larger font

six types of risk - CORRECT ANSWER -proposal risk, surety/liability risk,

schedule risk, contractual risk

planning tools - CORRECT ANSWER -contract administration plan (CAP),

performance assessment plan (PAP), surveillance techniques

contract administration plan (CAP) - CORRECT ANSWER -provides the

framework for effective contract administration with an emphasis on process, output and outcome

performance assessment plan (PAP) - CORRECT ANSWER -based on the

technical requirements and terms and conditions of the contract and ensures that the agency is receiving the supplies or services to which it is entitled under the contract

surveillance techniques - CORRECT ANSWER -provide for the monitoring and

evaluating of all contract requirements through a combination of methods such as sampling, checklists, performance requirement summary lists or other information

methods for proper acceptance, remedies or rejection - CORRECT ANSWER -

acceptance, remedies for defects, rejection, post acceptance rights, gross mistakes amounting to fraud, warranties

acceptance - CORRECT ANSWER -the acceptance process is a critical part of

contract administration

remedies for defects - CORRECT ANSWER -the solicitation and contract should

suggest a variety of remedies for defects prior to acceptance

rejection - CORRECT ANSWER -the formal process used by the public agency

to officially notify the contractor that the product or service is defective and that it will not be accepted

post acceptance rights - CORRECT ANSWER -acceptance substantially limits

the public agency's ability to reject goods or services if a defect is found at a later date

types of post acceptance rights - CORRECT ANSWER -latent defects, fraud

latent defects - CORRECT ANSWER -these exist at the time of acceptance, but

could not have been discovered through normal and reasonable inspection procedures

fraud - CORRECT ANSWER -misrepresentation of fact, knowledge of falsity or

reckless or wanton disregard of the facts, intend to mislead the agency into relying on misrepresentations, injury suffered by the public agency

gross mistakes amounting to fraud - CORRECT ANSWER -this is a major

mistake by the contractor that is so serious and uncalled for as not to be reasonably expected or justifiable

warranties - CORRECT ANSWER -warranty clauses provide the public agency a

remedy for latent or patent defects discovered after acceptance

types of warranties - CORRECT ANSWER -implied and express warranties