Crisis Development/Behavior Levels ✔✔Anxiety, Defensive, Acting-out , Tension Reduction
Staff Attitudes/Approaches ✔✔Supportive, Directive, Nonviolent Physical Crisis Intervention,
Therapeutic Rapport
Anxiety ✔✔A noticeable increase or change in behavior. Ex: pacing, finger drumming, wringing
of hands staring.
Supportive ✔✔An empathic, nonjudgmental, approach attempting to alleviate anxiety.
Defensive ✔✔The beginning stage of loss of rationality. At this stage an individual often
becomes belligerent and challenges authority.
Acting-Out Person ✔✔Total loss of control, which often results in a physical acting-out episode.
Nonviolent Physical Crisis Intervention ✔✔Safe, non-harmful control and restraint positions
used to safely control an individual until he can regain control of his behavior. These techniques
CPI Nonviolent Crisis Intervention
(2025) Exam With Actual Detailed &
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